Skip to main content
Beginning of main content
3.7 out of 5

"This place is a wonderful holiday. It has the potential to be really amazing. Most staff are very young and lack professionalism and manners. (Not all ... " More

By a verified traveller on Tue 21 Jun 2022

Enter dates to see availability

Hotel Description

A luxury stay in Whitsundays awaits you at Daydream Island Resort. Within steps you'll find Daydream Port and Daydream Reef. Highlights at this beachfront resort include 3 restaurants, 5 bars/lounges, and a private beach.

The restaurant, Graze Interactive Dining, is open for breakfast and dinner. Barefoot is the resort's own bar, serving drinks along with light fare. Enjoy the marina, kids' club, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also the convenience of an area shuttle.

With a stay at this 4.5-star Whitsundays resort, you'll be 0.1 km (0.1 mi) from Daydream Beach and 22.6 km (14 mi) from Whitehaven Beach.

Superior Pool View Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$396* Per night/room 28 Jul. - 29 Jul.

Deluxe Ocean Terrace King Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Pool Side Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Pool Side King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Ocean Terrace King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Resort Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Daydream Island Resort ratings based on 93 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Daydream Island Resort

Everyone (19) Couples (36) Family (26)
5 out of 5
This place is a wonderful holiday. It has the potential to be really amazing. Most staff are very young and lack professionalism and manners. (Not all) The facilities are great, clean and the breakfast buffet lovely but it takes a while for tables to be cleared and to get utensils as they always run out. During our stay everyone was waiting for forks in the breakfast rush which took away from the experience. Food in the main restaurants were delicious. Cocktails were weak unfortunately so we stuck with beer. With a bit of quality hospitality flair it would feel more like a resort. After anticipating this trip for so long it would have been nice to feel special and welcomed by staff. The place is named Daydream, it really could be dreamy with quality staff.

Posted by on 21 Jun. 2022

Was this review helpful to you?
Comment from Hotel Management

27 Jun. 2022 by Daydream Island Resort and Living Reef

Dear Christy, Thank you for sharing the wonderful feedback on your recent stay at Daydream Island Resort and Living Reef. All guest feedback is extremely valuable and we will look into your feedback on our facilities and service with the relevant departments for improvement. We hope to welcome you back in the future! Kind regards, Daydream Island Resort and Living Reef

3 out of 5
Location is simply stunning but the resort isn’t as luxurious as it looks in the photos. Food was very average in quality but overpriced, the breakfast room was very cheap and tacky looking and the rooms were not as clean as they should be (stained towels, bedsheets and mould on lamp shades). They’ve clearly tried to improve their staffing issues which was noticed but the hotel does not compete with the other islands…in any way.

Posted by on 15 Jun. 2022

Was this review helpful to you?
Comment from Hotel Management

27 Jun. 2022 by Daydream Island Resort and Living Reef

Dear Christy, Thank you for choosing Daydream Island Resort and Living Reef to for recent stay. All guest feedback is extremely valuable, and I will look into your feedback on our facilities and service with the relevant departments for improvement. We hope to welcome you back in the future. Kind regards, Daydream Island Resort and Living Reef

5 out of 5
Amazing property although we weren’t informed we couldn’t use all the facilities during our stay due to a concert being held on the island which was disappointing.

Posted by on 31 May 2022

Was this review helpful to you?
5 out of 5
Bathrooms and pool a little tired looking but staff have been lovely!

Posted by on 14 May 2022

Was this review helpful to you?
Comment from Hotel Management

17 May 2022 by Daydream Island Resort and Living Reef

Dear Kareena, Thank you for sharing your valuable feedback. Your kind compliments of our associates are very much appreciated and will serve as encouragement for them to continue delivering memorable guest experiences. Kind regards, Daydream Island Resort and Living Reef

2 out of 5
Poor performance of a few administration staff. Unorganised, and ran an hour behind schedules

Posted by on 29 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

2 May 2022 by Daydream Island Resort and Living Reef

Dear Brendan, Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our continuous endeavor to offer all our guests an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. All guest feedback is extremely valuable and we will look into your feedback on our facilities and service with the relevant departments for improvement. We hope you give us another opportunity to welcome you back in the future. Kind regards, Daydream Island Resort and Living Reef

3 out of 5
The breakfast was majorly understaffed and very disappointing! One wet morning (so super crowded), Caitlin was the only person working the tables - how she didn’t walk out I don’t know and deserves recognition. Check in was also slow. It was clear they don’t do crowds well. It’s not made clear what activities are included and what you have to pay for. There is no ‘guide / activity brochure’ in the room. But the staff were generally very good. Just seemed it needs to be thought through better for the money.

Posted by on 24 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

28 Apr. 2022 by Daydream

Hi, Thank you for sharing your experience on the island during your recent visit. It's wonderful that you had a good time on the island, but it's disheartening to learn that there were numerous issues expressed throughout your stay. We'll make sure they're forwarded to the appropriate team to be fixed. We hope to see you again again soon. Warm Regards, Daydream Island Resort and Living Reef

2 out of 5
No plates, cutlery, cups at Breakfast - each of the 4 days we were there. No room cleaning for 3 days! Stayed there 2 years ago and had such a great time that we extended that stay by 4 extra days. Very different this time - and not for the better. Fantastic location.

Posted by on 21 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

2 May 2022 by Daydream Island Resort and Living Reef

Dear Darren, Thank you for your comments with regards to your recent stay with us, and we regret to know that you were disappointed with your overall stay experience. Delighted to note that your loved our location. All guest feedback is extremely valuable, and I will look into your feedback on our facilities and service with the relevant departments for improvement. Kind regards, Daydream Island Resort and Living Reef

2 out of 5
Whilst the location and resort is lovely the attitude, organisation and service from the staff was extremely poor. Staff seemed disgruntled and lacked training with some staff eager to tell you how bad the conditions were for them. Limited food options most of the day with only one choice of venue serving burgers and chips served in a greasy cardboard box with fingerprints all over it. Many of the menu options out of stock also. Not value for money, poor staff morale and culture and will not return.

Posted by on 18 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

23 Mar. 2022 by Daydream Island Resort and Living Reef

Dear Megan, Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our continuous endeavor to offer all our guests an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. All guest feedback is extremely valuable and we will look into your feedback on our facilities and service with the relevant departments for improvement. We hope you give us another opportunity to welcome you back for a wonderful experience in future. Kind regards, Daydream Island Resort and Living Reef

4 out of 5

Posted by on 17 Mar. 2022

Was this review helpful to you?
4 out of 5
Had a great stay, its a really good Island for families and older couples. Staff are all lovely and love the Living Reef. The food prices were too high and would be good to have cheaper takeaway options.

Posted by on 13 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

14 Mar. 2022 by Daydream Island Resort and Living Reef

Dear Glenda, Thank you for sharing your valuable feedback on your recent stay at Daydream Island Resort and Living Reef. Glad you loved our Living Reef and your kind compliments of our associates are very much appreciated and will serve as encouragement for them to continue delivering memorable guest experiences. We look forward to welcoming you again soon! Kind regards, Daydream Island Resort and Living Reef

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Daydream Island Resort with summer activities like snorkeling, sailing, and water skiing. Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a children's pool, a garden, and a terrace. This 4.5-star Whitsundays resort is smoke free.

  • 277 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Area shuttle

Room Amenities

Daydream Island Resort offers 277 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium digital television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Television
  • Digital channels
  • Premium channels
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Graze Interactive Dining - This restaurant serves breakfast and dinner. A children's menu is available.

Inkstone - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Infinity - This poolside restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Barefoot - This poolside bar serves light fare only. Open daily.

Silica - This bar serves light fare only. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

Guests must transfer via boat or helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to this resort's island location, guests will need to travel via ferry. For scheduled ferry departures and arrivals, guest can consult Cruise Whitsundays Resort Connections with their applicable travel dates.

To get to the property, guests need to transfer by boat or helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Daydream Island Resort
  • Daydream Island Resort And Spa
  • Daydream Island Hotel Daydream Island
  • Daydream Island Resort Spa
  • Daydream Island Resort Resort
  • Daydream Island Resort Whitsundays
  • Daydream Island Resort Resort Whitsundays

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing http://www.wotif.com/Whitsundays-Hotels-Daydream-Island-Resort.h455159-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Whitsundays-Hotels-Daydream-Island-Resort.h455159-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Whitsundays-Hotels-Daydream-Island-Resort.h455159-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.