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Reef View Hotel

4-star property
12 Resort Drive, Whitsundays, QLD 1800 796 370
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4.4 out of 5
Excellent!
See all 166 wotif Reviews

"Paid extr reef view but got lev 5 bit rich for the price " More

By a verified traveller on Sat 11 Mar 2023

Points Of Interest

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Hotel Description

A family-friendly stay in the heart of Whitsundays awaits you at Reef View Hotel. Within steps you'll find Great Barrier Reef and Hamilton Island Marina. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Pool Terrace Restaurant, is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the 4 outdoor tennis courts, gym, and kids' club. A conference center, a meeting room, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a sauna, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of a free airport shuttle.

Places within a 5-minute walk of this 4-star Whitsundays hotel include Hamilton Island Bowling Alley and Catseye Beach.

Garden View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$360* Per night/room 16 Apr. - 17 Apr.

Reef Family Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Coral Sea View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Coral Sea View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reef View Hotel ratings based on 166 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Reef View Hotel

Everyone (93) Couples (36) Family (29)
3 out of 5
Paid extr reef view but got lev 5 bit rich for the price

Posted by on 11 Mar. 2023

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5 out of 5
Very relaxing holiday, breakfast was great.

Posted by on 6 Mar. 2023

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2 out of 5

Posted by on 20 Jan. 2023

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5 out of 5

Posted by on 19 Dec. 2022

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5 out of 5

Posted by on 17 Oct. 2022

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3 out of 5
Bit dated but great views and good amenities. Shower water flow not good

Posted by on 12 Aug. 2022

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5 out of 5
Everything was good, just the bathroom needs tile grout to be cleaned.

Posted by on 16 Jul. 2022

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5 out of 5

Posted by on 14 Jul. 2022

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5 out of 5
Recently renovated and spacious

Posted by on 13 Jul. 2022

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Comment from Hotel Management

16 Aug. 2022 by Hotel Management

Thank you for your feedback. We look forward to welcoming you back soon.

5 out of 5

Posted by on 10 Apr. 2022

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About the Reef View Hotel

Location 12 Resort Drive, Whitsundays, QLD 4803

Renovations + Closures

The property will be renovating from February 6 2023 to March 26 2023 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

All-inclusive Details

  • Gratuities not included
  • All non-motorised water sports included
  • Fitness facilities included
  • Access to off-site clubs included

Property Features

As a guest of Reef View Hotel, you'll find an outdoor pool, outdoor tennis courts, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, gift shops/newsstands, and a garden are also featured at the family-friendly Reef View Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are free. Self parking is free. Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

  • 1 building
  • 368 guestrooms or units
  • 19 levels
  • 175 sq m of conference space
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 4
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 3 kilometers
  • Parking: Free self parking

Room Amenities

Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Pool Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guest must contact the property in advance for details of the operating activities and facilities onsite.

Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Reef View Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch. Free PCR COVID-19 testing is available on site.

  • Children stay free
  • Debit cards
  • Staffed front desk
  • Car not required
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Free on-site COVID-19 testing (PCR) is available
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef View
  • Reef View Hamilton Island
  • Reef View Hotel
  • Reef View Hotel Hamilton Island
  • Reef View Hotel Hotel
  • Reef View Hotel Whitsundays
  • Reef View Hotel Hotel Whitsundays

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.