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Reef View Hotel

4-star property
12 Resort Drive, Whitsundays, QLD 1800 796 370
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4.5 out of 5
Excellent!
See all 185 wotif Reviews

"Bit dated but great views and good amenities. Shower water flow not good " More

By a verified traveller on Fri 12 Aug 2022

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Hotel Description

A family-friendly stay in the heart of Whitsundays awaits you at Reef View Hotel. Within steps you'll find Hamilton Island Marina and Molle Islands National Park. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at Spa wumurdaylin can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the 6 outdoor tennis courts, gym, and kids' club. Business travelers can take advantage of a conference center, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Places within a 5-minute walk of this 4-star Whitsundays hotel include Catseye Beach and WILD LIFE Hamilton Island.

Garden View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$327* Per night/room 17 Oct. - 18 Oct.

Reef Family Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Coral Sea View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Coral Sea View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reef View Hotel ratings based on 185 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Reef View Hotel

Everyone (94) Couples (46) Family (38)
3 out of 5
Bit dated but great views and good amenities. Shower water flow not good

Posted by on 12 Aug. 2022

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5 out of 5
Everything was good, just the bathroom needs tile grout to be cleaned.

Posted by on 16 Jul. 2022

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5 out of 5
Recently renovated and spacious

Posted by on 13 Jul. 2022

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Comment from Hotel Management

16 Aug. 2022 by Hotel Management

Thank you for your feedback. We look forward to welcoming you back soon.

5 out of 5

Posted by on 10 Apr. 2022

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5 out of 5

Posted by on 14 Mar. 2022

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5 out of 5
Location was the best! Great service.

Posted by on 27 Feb. 2022

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4 out of 5
Great location, but very dated. Mattress and pillows not terribly comfortable either.

Posted by on 14 Nov. 2021

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5 out of 5
The location to all the island facilities was excellent. The bathroom could have been designed a little better as the whole bathroom floor gets wet when you have a shower.

Posted by on 29 Oct. 2021

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4 out of 5
The view is excellent and the rooms are large. The bathroom is huge but has just one hook for clothes and nowhere to place shampoo or other items in the shower. For a large hotel it was frustrating that the restaurant was nt open for dinner.

Posted by on 23 Oct. 2021

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5 out of 5

Posted by on 19 Oct. 2021

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About the Reef View Hotel

Location 12 Resort Drive, Whitsundays, QLD 4803

All-inclusive Details

  • Gratuities not included
  • All non-motorised water sports included
  • Fitness facilities included
  • Access to off-site clubs included
  • Taxes not included

Property Features

Reef View Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A health club, a sauna, and spa services are also featured at the family-friendly Reef View Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are free. Self parking is free. Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

  • 1 building
  • 368 guestrooms or units
  • 19 levels
  • 175 sq m of conference space
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 6
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 3 kilometers, cruise terminal shuttle, ferry terminal shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:30 AM.

Pool Terrace Restaurant - This restaurant overlooks the pool. A children's menu is available.

Late night fare is available from room service (during limited hours).

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 0
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guest must contact the property in advance for details of the operating activities and facilities onsite.

Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Reef View Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch. Free PCR COVID-19 testing is available on site.

  • Children stay free
  • Debit cards
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Free on-site COVID-19 testing (PCR) is available
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 38 per person (approximately)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef View
  • Reef View Hamilton Island
  • Reef View Hotel
  • Reef View Hotel Hamilton Island
  • Reef View Hotel Hotel
  • Reef View Hotel Whitsundays
  • Reef View Hotel Hotel Whitsundays

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.