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4.2 out of 5

"friendly people beautiful room and wonderful pool! " More

By a verified traveller on Thu 05 Mar 2020

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1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$200* Per night/room 5 Aug. - 6 Aug.

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Description

At Whalecove Resort you'll be within just a 15-minute stroll of Great Sandy Straits Marina and Reefworld Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

LED TVs with digital channels are featured in all 20 rooms, and you can enjoy washers/dryers, free WiFi, and free wired Internet. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Balconies, living rooms, and DVD players are also available. Weekly housekeeping is available.

Enjoy the spa tub and pool loungers. A meeting room and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 9:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Urangan hotel include Hervey Bay Botanic Garden and Urangan Pier.

Whalecove Resort ratings based on 117 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Whalecove Resort

Everyone (57) Couples (6) Family (53)
5 out of 5
friendly people beautiful room and wonderful pool!

Posted by , from atherton tablelands on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Rhona

Hi Cheryl Thank you for taking the time to leave a review, we are pleased that you enjoyed your stay with us. We love our 25 metre lagoon style pool, it's great on these hot days We look forward to welcoming you back to Whalecove resort in the future Kind regards Rhona

5 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Whalecove

Thank you for taking the time to leave us a review, we are pleased that you enjoyed your stay with us Kind regards Rhona Whalecove reception

4 out of 5
They not check the 3 lights broken in the bathroom. some light is poor

Posted by on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Rhona

Hi Thank you for taking the time to leave a review, can you please let me know what unit it was you stayed in so we can check the lights. Some of our units have 2 way switches in the bathrooms so you have to make sure that they are turned on correctly. If you have a problem it's always good to report it while you are here so we can fix it for you Kind regards Rhona

5 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Whalecove Apartments

HI Thank you for taking the time to rate your stay. We are glad to see you enjoyed everything. Kind regards

4 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by Whalecove Apartments

Hi, thank you for taking the time to rate your stay with us. Kind regards Whalecove Apartments

5 out of 5
Very welcoming. Pool and spa were amazing. Room size for a family of four was perfect. Resort is very quiet.

Posted by on 5 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by Whalecove Apartments

Hi, Thank you for taking the time to leave such a glowing review from your recent stay with us. We are very happy to hear that you enjoyed your stay and that the apartment was a good size for your family of four. The pool is always a popular part of our guests stay and the large heated Spa is very relaxing. We look forward to welcoming you back again in the near future. Kind regards Jamee

5 out of 5
Big apartment with lots of space, beautiful pool, great location!

Posted by on 5 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by Whalecove Apartments

Hi Thank you for taking the time to leave such a great review from your recent stay. We are glad to heat that you found our apartments to be big and spacious. The large lagoon pool is always a winner with the warmer weather coming in. We look forward to welcoming you back again. Kind regards Jamee

2 out of 5
Overall the property was fine however the apartment we stayed in was outdated with multiple things broken. These items had clearly been broken for quite sometime but dryer, kettle, door locks, clothes hanger. As we were having fun with family we didn't bother too much with these inconveniences and advised reception upon check out. Receptionist was rude and basically blamed me for not telling her sooner that these things were broken. Needless to say we will not be back and don't recommend room 48.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Whalecove reception

Hi thank you for taking the time to leave a review. We have reported the items that you mentioned to our maintenance department and they will of course be fixed as needed. While housekeeping do do their checks we do rely on guests letting us know if things aren't working well as it is a priority to keep all of our units in top condition. Whilst we don't want to disturb your holiday we would always be happy for you to tell us if anything is amiss so we can take care of it at the time Kind regards Rhona

5 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

19 May 2019 by Whale Cove

Hi, Thank you for taking the time to rate our apartments after your recent stay with us. Kind regards Jamee Whalecove Apartments

5 out of 5
Lovely quiet location within walking distance of marin and pier.

Posted by on 16 May 2019

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Comment from Hotel Management

16 May 2019 by Whalecove reception

Hello Thank you for taking the time to leave us a review, we are pleased that you enjoyed your stay with us. We also love going for a stroll out on the Urangan pier. The marina has some wonderful restaurants and cafe's all within easy walking distance Kind regards Rhona

Property Features

Whalecove Resort offers its guests an outdoor pool and a spa tub. There's a restaurant on site. A meeting room and limo/town car service are available. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Whalecove Resort. Free self parking is available. This 4-star Hervey Bay hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2007
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (5.4 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Whalecove Resort offers 20 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms. LED televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hervey Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • HD television
  • Digital channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Whalecove Resort has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 5 PM
  • Saturday - Sunday: 8 AM - 10 AM
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 5 PM
  • Saturday - Sunday: 8 AM - 10 AM
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available
  • Service animals are allowed
  • No lifts
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 18 for adults and AUD 13 for children (approximately)
  • Late check-out fee: AUD 47 (subject to availability)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Whalecove Resort
  • Whalecove Resort Urangan
  • Whalecove Urangan
  • Whalecove Resort Hotel
  • Whalecove Resort Urangan
  • Whalecove Resort Hotel Urangan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.