4.7 out of 5

"Great hotel, convenient to most things. Very spacious. " More

By a verified traveller on Thu 05 Jul 2018

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Hotel Description

A luxury stay in Urangan awaits you at Akama Resort. Within just a 10-minute stroll, you'll find Great Sandy Straits Marina and Great Sandy Strait. Highlights at this romantic resort include an outdoor swimming pool, and in-room kitchens and washers/dryers.

LCD TVs with cable channels are featured in all 22 rooms, and you can enjoy free WiFi, furnished balconies and living rooms. Kitchens come with fridges, microwaves and hobs, making in-room dining convenient. Nice touches to enhance your stay include hydromassage showerheads and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Dining areas, DVD players and separate bathtubs and showers are also available. Weekly housekeeping is available.

This business-friendly resort offers free WiFi in public areas, a garden and barbecues. Additionally, you'll find a spa tub and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

With a stay at this 5-star Urangan resort, you'll be 35.5 km (22 mi) from Lake McKenzie.

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$218 per night

Standard Room, 3 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 3 Bedrooms, Pool View

Bed Count 1 King Bed Maximum Occupancy 6 Max

3 Bedroom Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

2 Bedroom Pool Side Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Akama Resort ratings based on 168 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Akama Resort

Everyone (55) Couples (41) Family (72)
4 out of 5
The staff were very courteous and helpful, our room was clean and comfortable and the location was excellent.

Posted by on 5 May 2019

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Comment from Hotel Management

7 May 2019 by Linda

Thank you for taking the time to give us a lovely review, we hope that you may come and stay with us again one day.

5 out of 5
The staff were very accommodating and we had a great stay at Akama Resort

Posted by on 4 May 2019

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Comment from Hotel Management

7 May 2019 by Linda

Thank you for your review, we are pleased that you enjoyed your stay with us and we hope that you will return again one day.

2 out of 5
Don’t like being told what time I must be back in my room by. Don’t like getting threats about paying for this and that. The room wasn’t cleaned well and the blinds didn’t look like they had been put down to clean. There was mould and dead flies stuck to the blinds

Posted by on 15 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Linda Rees Manager

Hello Thank you for your review. We asked all guests to be in off the balcony by 10pm as the noise travels at night and we are a family friendly Resort, we have a no party policy here. I explained that the Resort was fully booked and so that everyone enjoyed their stay here we asked every guest to be mindful of a few simple requests. Eg Park in your designated car park, be in off the balcony by 10pm. Please put all food scraps into a garbage bag before putting it down the garbage shoot to stop the smell of rubbish. There was no threat about paying for anything, I was asking everyone not to put cutlery or utensils down the insinkerator as they cost $600 to replace.

5 out of 5
The apartment was really modern, clean and super spacious. The managers were really lovely. Giving us lots of info on local restaurants and things to do with our kids. We loved our stay at Akama Resort!

Posted by on 12 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Linda Rees Manager

Hello Thank you so much for taking the time to write us a lovely review. We do try our best to cater to everyone's needs to ensure everyone enjoys their stay; not only at Akama Resort but in Hervey Bay as well. We hope to see you back here again one day.

5 out of 5
I would highly recommend Akama Resort to anyone. Great friendly staff, massive, clean & modern apartments, out of the busy areas of urangan. Fabulous stay!

Posted by on 7 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Linda Rees

Hi Thank you so much for taking the time to write this lovely review. I am pleased to hear that you enjoyed your time at Akama Resort, yes it is in a quite area but also close to lots of restaurants, the beach and the Marina. I hope we get to welcome you back one day.

5 out of 5

Posted by on 29 Sep. 2018

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Comment from Hotel Management

3 Oct. 2018 by Dana Hand

Thank you for taking the time to give us a great review. We hope to see you back in the future.

5 out of 5
Great hotel spa and pool 10/10, close to aquarium and marina

Posted by , from Yeppoon on 19 Aug. 2018

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Comment from Hotel Management

21 Aug. 2018 by Dana Hand

Hi Emily, Thank you for the wonderful review. We hope to see you back in the future.

5 out of 5
Great hotel, convenient to most things. Very spacious.

Posted by on 5 Jul. 2018

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Comment from Hotel Management

11 Jul. 2018 by Dana Hand

Hi Nigel, Thank you for your lovely review. We look forward to welcoming you back in the future.

5 out of 5

Nice view of Fraser Island. Very helpful staff.

Very clean and tidy. Lovely staff. Great view. Close to the boat harbor & shops. Very spacious apartments. Quiet,

Posted by on 5 Jul. 2018

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Comment from Hotel Management

11 Jul. 2018 by Dana Hand

Hi Nigel, Thank you for your lovely review. It's great to hear that you enjoyed our spacious apartment. It is a great view of Fraser island, when the tide is out you can even see the beach of the western side. We look forward to welcoming you back in the future.

4 out of 5
Lovely position, clean airy room, helpful staff. Hervey Bay has plenty to do, very refreshing stay. Akama Resort is the perfect place to stay

Posted by , from sunshine coast on 10 May 2018

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Comment from Hotel Management

23 May 2018 by Dana Hand

Hi Lyndall, Thank you for the review. We look forward to welcoming you back in the future.

Property Features

Akama Resort offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a garden are also featured at the luxury Akama Resort. Free self parking is available. This 5-star Urangan resort is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 6 levels
  • Built in 2007
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Akama Resort offers 22 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. 105-cm LCD televisions come with cable channels. Accommodation at this 5-star resort has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • Pillowtop beds
  • HD television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time ends at 5:30 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:30 PM.
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Reception hours on Sunday are from 8:30 AM to noon.

The front desk at this property is open daily from 8:30 AM - 5:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Akama Resort Urangan
  • Akama Resort
  • Akama Urangan
  • Akama Hotel Hervey Bay
  • Akama Resort Hervey Bay, Fraser Coast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.