4.7 out of 5

"Great hotel, convenient to most things. Very spacious. " More

By a verified traveller on Thu 05 Jul 2018

Enter dates to see availability

Hotel Description

A luxury stay in Urangan awaits you at Akama Resort. Within just a 10-minute stroll, you'll find Great Sandy Straits Marina and Great Sandy Strait. Highlights at this romantic resort include an outdoor swimming pool, and in-room kitchens and washers/dryers.

LCD TVs with cable channels are featured in all 22 rooms, and you can enjoy free WiFi, furnished balconies and living rooms. Kitchens come with fridges, microwaves and hobs, making in-room dining convenient. Nice touches to enhance your stay include hydromassage showerheads and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Dining areas, DVD players and separate bathtubs and showers are also available. Weekly housekeeping is available.

This business-friendly resort offers free WiFi in public areas, a garden and barbecues. Additionally, you'll find a spa tub and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

With a stay at this 5-star Urangan resort, you'll be 35.5 km (22 mi) from Lake McKenzie.

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$237* Per night/room 25 Aug. - 26 Aug.

Standard Room, 3 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 3 Bedrooms, Pool View

Bed Count 1 King Bed Maximum Occupancy 6 Max

3 Bedroom Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

2 Bedroom Pool Side Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Akama Resort ratings based on 173 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Akama Resort

Everyone (57) Couples (42) Family (73)
5 out of 5
Unit was clean and very spacious. Linda and Brad the perfect hosts.

Posted by on 20 Aug. 2019

Was this review helpful to you?
5 out of 5

Posted by on 21 Jul. 2019

Was this review helpful to you?
3 out of 5
The check in went fine, surprised that nobody was there at 8am on Friday morning to check out. Very ordinary cheap fittings in the unit, and when we moved the couch from against the wall to be closer to the TV, there is rot under the legs of the couch, disgusting. The couches need a big clean, grubby along the fronts of the seat cushions. The bed is a shocker and not comfortable pillows either. I will never stay there again.

Posted by on 1 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Jul. 2019 by Linda

Thank you for staying at Akama Resort. Our office hours are stated on your booking confirmation as well as written on the office door. The key drop box is located in the basement as you walk out of the elevator to go to your car. When these units were built - 12 years ago they used the best of everything that was available at the time and are still very modern today. All the lounges were professionally cleaned in February 2019. There is NO rot under the lounge at all, it is a very fine line of rust, possibly caused from the base of the metal lounge leg from when the carpets have been professionally cleaned. I am sorry to hear that you didn't like the bed, if you had told us we could have provided you with a mattress topper, same goes for the pillows. We can't fix something for you if we don't know about it. We do go out of our way to ensure our guests are happy. I find your review unjustified. Linda - Manager

4 out of 5
Comfortable bedding. Yes

Posted by on 25 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Jun. 2019 by Linda

Thank you for your review, we hope you enjoyed your stay at Akama Resort.

4 out of 5

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

10 Jun. 2019 by Linda

Thank you for your review, we are pleased that you enjoyed your stay.

4 out of 5
The staff were very courteous and helpful, our room was clean and comfortable and the location was excellent.

Posted by on 5 May 2019

Was this review helpful to you?
Comment from Hotel Management

7 May 2019 by Linda

Thank you for taking the time to give us a lovely review, we hope that you may come and stay with us again one day.

5 out of 5
The staff were very accommodating and we had a great stay at Akama Resort

Posted by on 4 May 2019

Was this review helpful to you?
Comment from Hotel Management

7 May 2019 by Linda

Thank you for your review, we are pleased that you enjoyed your stay with us and we hope that you will return again one day.

2 out of 5
Don’t like being told what time I must be back in my room by. Don’t like getting threats about paying for this and that. The room wasn’t cleaned well and the blinds didn’t look like they had been put down to clean. There was mould and dead flies stuck to the blinds

Posted by on 15 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Jan. 2019 by Linda Rees Manager

Hello Thank you for your review. We asked all guests to be in off the balcony by 10pm as the noise travels at night and we are a family friendly Resort, we have a no party policy here. I explained that the Resort was fully booked and so that everyone enjoyed their stay here we asked every guest to be mindful of a few simple requests. Eg Park in your designated car park, be in off the balcony by 10pm. Please put all food scraps into a garbage bag before putting it down the garbage shoot to stop the smell of rubbish. There was no threat about paying for anything, I was asking everyone not to put cutlery or utensils down the insinkerator as they cost $600 to replace.

5 out of 5
The apartment was really modern, clean and super spacious. The managers were really lovely. Giving us lots of info on local restaurants and things to do with our kids. We loved our stay at Akama Resort!

Posted by on 12 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jan. 2019 by Linda Rees Manager

Hello Thank you so much for taking the time to write us a lovely review. We do try our best to cater to everyone's needs to ensure everyone enjoys their stay; not only at Akama Resort but in Hervey Bay as well. We hope to see you back here again one day.

5 out of 5
I would highly recommend Akama Resort to anyone. Great friendly staff, massive, clean & modern apartments, out of the busy areas of urangan. Fabulous stay!

Posted by on 7 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jan. 2019 by Linda Rees

Hi Thank you so much for taking the time to write this lovely review. I am pleased to hear that you enjoyed your time at Akama Resort, yes it is in a quite area but also close to lots of restaurants, the beach and the Marina. I hope we get to welcome you back one day.

Property Features

Akama Resort offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a garden are also featured at the luxury Akama Resort. Free self parking is available. This 5-star Urangan resort is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 6 levels
  • Built in 2007
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Akama Resort offers 22 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. 105-cm LCD televisions come with cable channels. Accommodation at this 5-star resort has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Pillowtop beds
  • HD television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time ends at 5:30 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:30 PM.
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Reception hours on Sunday are from 8:30 AM to noon.

The front desk at this property is open daily from 8:30 AM - 5:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Akama Resort
  • Akama Resort Urangan
  • Akama Urangan
  • Akama Hotel Hervey Bay
  • Akama Resort Hervey Bay, Fraser Coast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.