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Sheraton Universal Hotel

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Dates

April 2026

May 2026

Premium bedding, down duvets, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly
Free Wi-Fi
Air-conditioning

includes taxes & fees

12 Apr - 13 Apr

Explore the area

333 Universal Hollywood Drive, Universal City, CA, 91608

Place, Universal Studios Hollywood
‪7 min walk‬
Place, The Wizarding World of Harry Potter™
‪7 min walk‬
Place, Universal CityWalk
‪10 min walk‬
Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
‪61 min drive‬

Room options

Executive Room, 1 King Bed

Excellent

30 sq m
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed

Wonderful

30 sq m
1 bedroom
Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds

Very good

30 sq m
1 bedroom
Sleeps 4
2 Double Beds

Traditional Room, 2 Queen Beds

Excellent

30 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Suite, 2 Double Beds

Wonderful

56 sq m
Sleeps 6
2 Double Beds

Suite, 1 King Bed with Sofa bed

Excellent

56 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Lanai

Very good

33 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

Wonderful

49 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed

Exceptional

43 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Excellent

30 sq m
1 bedroom
Sleeps 2
1 King Bed

Family Room, 1 King Bed

Excellent

1 bedroom
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Excellent

1 bedroom
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Exceptional

1 bedroom
Sleeps 2
1 King Bed

Family Room, 1 King Bed

1 bedroom
Sleeps 3
1 King Bed

About the area

Universal City

At Sheraton Universal Hotel you'll be 0.6 km (0.4 mi) from Universal Studios Hollywood and 3.1 km (1.9 mi) from Warner Brothers Studio. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, The California's, serves American cuisine and is open for breakfast and lunch. The Reel Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub and pool loungers. 32774 square feet (3045 square metres) of event facilities include 17 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Universal City hotel include Capitol Records Tower and Hollywood Bowl.

What's nearby

Universal Studios Hollywood - 7 min walk - 0.6 km
The Wizarding World of Harry Potter™ - 7 min walk - 0.6 km
Universal CityWalk - 10 min walk - 0.9 km
iFLY Hollywood Indoor Skydiving - 12 min walk - 1.0 km
Warner Brothers Studio - 5 min drive - 2.3 km

Getting around

Universal City Station - 8 min walk
Downtown Burbank Station - 10 min drive
Burbank, CA (BUR-Hollywood Burbank) - 24 min drive

Restaurants

‪In-N-Out Burger - ‬15 min walk
‪Starbucks - ‬8 min walk
‪Isla Nu-Bar - ‬15 min walk
‪Hollywood and Dine - ‬7 min walk
‪Sheraton Universal Hotel - Lobby Bar - ‬1 min walk

About this property

Sheraton Universal Hotel

Sheraton Universal Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

461 guestrooms or units

20 levels

32774 sq ft of conference space

3045 sq. m of conference space

Deli

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Television in lobby

Bellhop

Lift

No smoking on site

Water dispenser

Bar or lounge

Dining venue

Sheraton Universal Hotel offers 461 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, a heated pool, pool loungers

Pool
Pet-friendly
Restaurant
Air-conditioning

includes taxes & fees

17 Apr - 18 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Secured, covered parking on site (USD 55 per day)
Secured valet parking on site (USD 63 per day; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

In the Mix Lobby Bar
The California's
The Reel Pool Bar

Things to do

Gym
Hot tub
Outdoor pool
TV in common areas

Family friendly

In-room cot
Laundry facilities
Mini-fridge
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

17 meeting rooms
32,774 square feet of conference space
Business centre

Outdoors

Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height view port in door
Thin carpet in room
Tile flooring in room
Valet for wheelchair-equipped vehicles
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

20 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Comprehensive recycling policy
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

43-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Mini-fridge

Air conditioning
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 125 per accommodation, per stay
Maximum 1 (weight limit: 40 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 30.0 per stay.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 21 to 34 per person
Covered self-parking fee: USD 55 per day (in/out privileges)
Valet parking fee: USD 63 per day (in/out privileges)
Pet fee: USD 125 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal

Hotel Universal

Sheraton Hotel Universal

Sheraton Universal

Sheraton Universal Hotel

Universal Hotel

Universal Sheraton

Universal Sheraton Hotel

Sheraton Universal Hotel Hotel

Sheraton Universal Hotel Universal City

Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

What is the cancellation policy at Sheraton Universal Hotel?

Sheraton Universal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Universal Hotel?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on 12 Apr 2026 start from AU$301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Universal Hotel?

Yep, Sheraton Universal Hotel has a secured covered self car park with in/out privileges for USD 55 per day. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Universal Hotel?

The closest beach to Sheraton Universal Hotel is Santa Monica Beach (19 km).

Does Sheraton Universal Hotel have a pool?

Yep, and guests love it! Sheraton Universal Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Sheraton Universal Hotel a romantic place to stay?

1 hot tub and poolside dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Universal Hotel.

Is Sheraton Universal Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Universal Hotel is a hit with families.

Does Sheraton Universal Hotel serve breakfast?

Yep, our visitors adore the full breakfast here! Available daily between 7:00 AM and 11:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sheraton Universal Hotel?

No, Sheraton Universal Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Universal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Universal Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Sheraton Universal Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Liked: Cleanliness, staff & service, amenities

Hotel was clean, staff was friendly, loves the shuttle to Universal Hollywood..

Stayed 2 nights in Dec 2025

10/10 Excellent

Martha

31 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff! Room was clean and love the location.

Stayed 2 nights in Dec 2025

4/10 Poor

HuiJun

Travelled with family

31 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Nereyda

29 Dec 2025

Stayed 2 nights in Dec 2025

2/10 Terrible

Ehda, Weehaken

Travelled with partner

29 Dec 2025

Disliked: Cleanliness, property conditions & facilities

I checked into this hotel expecting a great stay based on the location and the hotel’s name, but it turned out to be a complete nightmare. The front desk agent who checked me in was initially very kind and helpful. However, when I entered my first room, it was beyond filthy — dirty, unsanitary, and completely unacceptable. I immediately went back to the front desk, and they moved me to what they said was the very last room available. Within seconds of entering the second room, I started itching. I looked at my arms and back and then around the room — and I saw bugs everywhere: on the bed, ceiling, floors, and curtains. I panicked and went straight back to the front desk and showed them the situation in person. They apologized but told me there was nothing they could do. No other rooms. No solution. This was a late-night check-in, and due to an airport situation in San Diego (many flights being rerouted to Los Angeles), every hotel nearby was booked. I ended up leaving around midnight, crying and scrambling for hours to find another place to stay. Before I left, the front desk agent, Angel, assured me I would not be charged and that all I needed to do was call the hotel in the morning to speak with the manager for a full refund due to the circumstances. This was completely false. I was charged for the entire stay. No one ever returned my calls, no manager followed up, and Angel never answered or assisted afterward. This hotel is unsanitary, unprofessional, and dishonest.

BUGS ON WALLS, THE PICTURE CANT PICK UP ON THE TINY BUGS BUT THIS IS ZOOMED IN

Stayed 4 nights in Sep 2025

10/10 Excellent

Yiwen

29 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Dec 2025

4/10 Poor

Benjamin

29 Dec 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

29 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room in the staff were amazing

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel, San Jose

Travelled with family

28 Dec 2025

Travelled with family

27 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes room was great and very clean. The staff was awesome. Especially our housekeeper Emily Torres. She kept our room clean. She was so friendly and a great ambassador for AC Sheraton !!

Stayed 3 nights in Dec 2025

4/10 Poor

Adam

27 Dec 2025

Stayed 1 night in Dec 2025

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Sheraton Universal Hotel

Photo gallery for Sheraton Universal Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

View all photos for Premium Room, 2 Queen Beds, Lanai

Premium Room, 2 Queen Beds, Lanai

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

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About the area

Universal City

What's nearby

Getting around

Restaurants

About this property

Sheraton Universal Hotel

Similar properties

Hilton Los Angeles/Universal City

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Sheraton Universal Hotel Reviews

Reviews