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Montrose at Beverly Hills

4.0 star property
Hotel with a rooftop terrace, near Sunset Strip

Photo gallery for Montrose at Beverly Hills

Rooftop terrace
Property video
Signature King Suite, City View & Balcony | City view
Outdoor pool, pool cabanas (surcharge), pool loungers
Signature King Suite, City View & Balcony | Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is AU$495
includes taxes & fees
25 Dec - 26 Dec

Explore the area

View map
900 Hammond St, West Hollywood, CA, 90069
  • Place, Whiskey a Go Go
    ‪5 min walk‬
  • Place, Sunset Strip
    ‪13 min walk‬
  • Place, Hollywood Boulevard
    ‪18 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

Deluxe Queen Bed Suite

  • Sleeps 4

View all photos for Room, 1 Bedroom (Residence, King)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Bedroom (Residence, King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
HDTV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 2 Queen Beds, Balcony

Signature Suite, 2 Queen Beds, Balcony

Signature Suite, 2 Queen Beds, Balcony

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Suite

Deluxe King Suite

Deluxe King Suite

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Mobility Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Suite

Deluxe Queen Suite

Deluxe Queen Suite

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Residence, 2 Queen Beds)

Room, 1 Bedroom (Residence, 2 Queen Beds)

Room, 1 Bedroom (Residence, 2 Queen Beds)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature King Suite, City View & Balcony

Signature King Suite, City View & Balcony

Signature King Suite, City View & Balcony

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
HDTV
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony

Premier Suite, 1 King Bed, Balcony

Premier Suite, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Ada Deluxe King Suite

  • Sleeps 2

Signature King Suite, City View with Balcony

  • Sleeps 4

Premier King Suite with Balcony

  • Sleeps 4

One-Bedroom King Residence

  • Sleeps 4

One Bedroom Residence 2 Queen Beds

  • Sleeps 4

View all photos for Premier Suite, 1 King Bed, Mobility Accessible

Premier Suite, 1 King Bed, Mobility Accessible

Premier Suite, 1 King Bed, Mobility Accessible

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 2 Queen Beds, Mobility Accessible

Signature Suite, 2 Queen Beds, Mobility Accessible

Signature Suite, 2 Queen Beds, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Suite

Bathroom amenities

Deluxe King Suite

  • Sleeps 4

Signature 2 Queen Suite with Balcony

  • Sleeps 4

Signature Suite, 2 Queen Beds, Mobility Accessible

  • Sleeps 4

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About the area

West Hollywood

Montrose at Beverly Hills puts you in the centre of West Hollywood, 3.1 km (1.9 mi) from Hollywood Boulevard and 4.2 km (2.6 mi) from The Grove. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Tone, is open for breakfast, lunch and dinner. Tone Lounge is the hotel's own lobby lounge. Enjoy the pool cabanas and pool loungers. 825 square feet (77 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class West Hollywood hotel include Hollywood Walk of Fame and Sunset Strip.

What's nearby

  • Roxy Theatre West Hollywood - 5 min walk - 0.5 km
  • Whiskey a Go Go - 5 min walk - 0.5 km
  • MOCA Pacific Design Center - 10 min walk - 0.9 km
  • Sunset Strip - 13 min walk - 1.2 km
  • Hollywood Boulevard - 18 min walk - 1.6 km

Getting around

  • Hollywood - Highland Station - 6 min drive
  • Glendale Transportation Center - 16 min drive
  • Los Angeles Intl. (LAX) - 47 min drive

Restaurants

  • ‪Whisky a Go Go - ‬6 min walk
  • ‪Rainbow Bar & Grill - ‬5 min walk
  • ‪Prince Street Pizza - ‬5 min walk
  • ‪Keys Nightclub - ‬5 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Montrose at Beverly Hills

Hotel with a rooftop terrace, near Sunset Strip
Montrose at Beverly Hills offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Event space at this hotel measures 825 square feet (77 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Montrose at Beverly Hills. For a fee, parking is available.

This 4-star West Hollywood hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 5 levels
  • 825 sq ft of conference space
  • 77 sq. m of conference space
  • Built in 1976
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Montrose at Beverly Hills offers 133 accommodations with fireplaces and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 65-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Montrose Market
  • Tone
  • Tone Lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 825 square feet of conference space
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 173.55 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Destination fee: USD 11.57 per accommodation, per night.
  • Resort fee: USD 40.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 173.55 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Montrose
Le Montrose Suite
Le Montrose Suite Hotel
Le Montrose Suite Hotel West Hollywood
Le Montrose Suite West Hollywood
Montrose Hotel
Montrose Suite
Montrose Suite Hotel
Le Montrose Hotel West Hollywood
Montrose Suite Hotel West Hollywood
Montrose Suite West Hollywood
Montrose West Hollywood Hotel
Montrose West Hollywood
Montrose at Beverly Hills Hotel
Montrose at Beverly Hills West Hollywood
Montrose at Beverly Hills Hotel West Hollywood

Frequently asked questions

What is the cancellation policy at Montrose at Beverly Hills?

Montrose at Beverly Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Montrose at Beverly Hills?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Montrose at Beverly Hills on 25 Dec 2025 start from AU$416.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Montrose at Beverly Hills?

Yep, Montrose at Beverly Hills has secured covered valet parking with in/out privileges for USD 65 per night.

Are there any beaches close to Montrose at Beverly Hills?

The closest beach to Montrose at Beverly Hills is Santa Monica Beach (13.4 km).

Does Montrose at Beverly Hills have a pool?

Yep, and guests love it! Montrose at Beverly Hills has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What makes Montrose at Beverly Hills a romantic place to stay?

Poolside dining and a lounge bar, as well as pillowtop beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Montrose at Beverly Hills.

Is Montrose at Beverly Hills family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Montrose at Beverly Hills is a hit with families.

Does Montrose at Beverly Hills serve breakfast?

You bet, cooked-to-order breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Montrose at Beverly Hills?

No, Montrose at Beverly Hills does not offer an airport shuttle service.

Is there a bar or restaurant at Montrose at Beverly Hills?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Montrose at Beverly Hills?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Montrose at Beverly Hills?

Dogs are welcome at Montrose at Beverly Hills, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Montrose at Beverly Hills Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cyll

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was awesome, especially the location which is close to everything but also a little quieter.
Stayed 5 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jasmine

Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smell is strange at first
Stayed 3 nights in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel just 3 blocks from Sunset Strip, the rooms are spacious and the bed is very comfortable. The rooftop pool and bar are nice and the staff are really friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a lovely stay at this charming Beverly Hills hotel. The room felt cozy and elegant with a fireplace and a private balcony — two of my favorite touches that made it feel extra special. Service was absolutely fantastic from start to finish: warm, attentive, and professional without ever being overbearing. It’s rare to find a spot that feels both luxurious and comfortable, but this hotel strikes that balance perfectly. Highly recommend for anyone looking for a relaxing getaway in the heart of Beverly Hills.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Sep 2025

4/10 Poor

Allam

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Amber

Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren, Leander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVE this hotel! We stayed in a 1 Bdr balcony suite and it was WELL worth the upgrade. The hotel was on a nice quiet street. The staff was attentive but not over-bearing. The pool was amazing to relax by during the day. I’ll be staying again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

MARC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families to go to, not a party hotel unfortunately
Stayed 1 night in Aug 2025

10/10 Excellent

Wei-Lin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jason, Pakenham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent six nights at the Montrose and it was a wonderful hotel. We had great views of WeHo, the area is very quiet and walkable to shops and restaurants. We rented a car for a few days and the valet service was friendly and quick. The staff were friendly, we at in the restaurant a few times. The rooftop pool area was great as well; nice big loungers, the pool itself is very tiny but it was not busy during our stay. The rooms were very spacious, seperate living area and bedroom, large bathroom. Everything was in good condition and we had no problems. This is a great quiet little hotel if you are thinking of visiting LA. We used Montrose as our base and easily drove around or caught Lyft's where we needed to. Highly recommend this hotel for the price and what you get quality of room and quiet neighbourhood.
Stayed 6 nights in Jun 2025

10/10 Excellent

Julien

Stayed 10 nights in Aug 2025

10/10 Excellent

Dorcas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made us feel we are so welcome and that they are happy to have us there. I mentioned it was our anniversary and they made sure to make our stay memorable. We appreciate everyone. Room was spacious and awesome! We would surely be back soon!
Stayed 1 night in Jul 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay loved the time I spent there the staff was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Franklin

Liked: Staff & service, amenities, property conditions & facilities
There is a clear difference in personal interactions with Montrose employees and any highline hotel. Let me be clear: Everyone is helpful and courteous. But that subtle difference that makes a place truly shine is missing. An example is in the verbiage used to answer the phone, check someone in and address issues. "Its my pleasure, thank you" "Oh I apologize about that but it will be handled immediately" "would you mind holding for just a moment and I will check right now" (instead of "O ne minute" and a click as I am put on hold. The little things make a BIG difference. Just some training...along with a team who understands and enjoy displaying example after examply, daily, of great service. Again, Montrose is better than 90% of hotels. Another ladder rung up would be the attention to detail and utmost courtesy in every interaction.
Stayed 1 night in Aug 2025

6/10 Okay

Robert, Palm Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Could not access internet. Unbelievable prices. Otherwise nice staff. Was not offered free beverage.
Stayed 1 night in Aug 2025

4/10 Poor

samantha

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best birthday trip

air conditioning leaked like a facet and the new room we got had terrible wifi service and had a cockroach in the bathroom
Stayed 1 night in Aug 2025