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Aparthotel

Otonomus Tulum

Luxury aparthotel with spa services and outdoor pool

Where to?

Dates

June 2025

July 2025

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Overview
Prices
Location
Amenities
Policies

Wonderful

Popular amenities

Pet-friendly
Kitchen
Dryer
Washer
Spa

includes taxes & fees

11 June - 12 June

Explore the area

Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

Tulum Beach
‪2 min drive‬
Playa Paraiso
‪9 min drive‬
Tulum Mayan Ruins
‪15 min drive‬
Tulum Intl. Airport (TQO)
‪56 min drive‬

Room options

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

65 sq m
1 bedroom
Sea view
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Studio, Private Pool, Pool View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

47 sq m
Studio
Sleeps 3
1 King Bed

Comfort Apartment, 1 Bedroom, Balcony

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

65 sq m
1 bedroom
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

65 sq m
Valley view
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Comfort Studio, Balcony

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

47 sq m
Studio
Sleeps 3
1 King Bed

Deluxe Studio, Valley View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

47 sq m
Studio
Valley view
Sleeps 3
1 King Bed

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

65 sq m
1 bedroom
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

2 bedrooms

89 sq m
2 bedrooms
Sea view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

89 sq m
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Deluxe Studio, Private Pool, Sea View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

47 sq m
Studio
Sea view
Sleeps 3
1 King Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

2 bedrooms

89 sq m
2 bedrooms
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Highlights

Furnished balcony

Separate dining area

Private pool

Air conditioning

Kitchen

Fridge

Washer/dryer

Separate bedroom

89 sq m
Valley view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

About the area

Tulum

A luxury stay in Tulum awaits you at Otonomus Tulum. You'll be within a 15-minute walk of Tulum Beach and 1.7 km (1.1 mi) from SFER IK. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment features free WiFi, a furnished balcony and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge and a stovetop. Housekeeping is available on request. .This pet-friendly aparthotel offers free WiFi in public areas, concierge services and a terrace. Added amenities include spa services and laundry facilities. There's also the convenience of free parking nearby. .Attractions within a 15-minute drive of this 4.5-property class Tulum aparthotel include Tulum Mayan Ruins and Tulum National Park.

View more Aparthotels in Tulum

What's nearby

Tulum Beach - 2 min drive - 1.1 km
SFER IK - 3 min drive - 2.2 km
Ven a la Luz Sculpture - 4 min drive - 3.2 km
Playa Paraiso - 9 min drive - 6.1 km
Tulum Mayan Ruins - 15 min drive - 12.3 km

Getting around

Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

‪Papaya Playa Beach Club - ‬3 min drive
‪Kin Toh - ‬20 min walk
‪Chambao - ‬3 min drive
‪Mateos - ‬16 min walk
‪Taboo Beach Club - ‬3 min drive

About this property

Otonomus Tulum

Luxury aparthotel with spa services and outdoor pool

As a guest of Otonomus Tulum, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. The luxury Otonomus Tulum also features tour/ticket assistance, concierge services, and laundry facilities.

This 4.5-star Tulum aparthotel is smoke free.

48 guestrooms or units

Self-service laundry

Front desk (limited hours)

Tour and ticket information

Concierge

Terrace

No smoking on site

Otonomus Tulum offers 48 air-conditioned accommodations, with washers/dryers. Rooms open to furnished balconies. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils.

Bathrooms include a shower. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Pool
Kids pool
Parking included
Free WiFi

includes taxes & fees

11 June - 12 June

Property amenities

Pool/Spa

In-room massages
Outdoor pool

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking within 1 metre
Wheelchair-accessible parking and van parking available

Kitchen

Cookware, dishware, and utensils
Hob
Refrigerator

Bedrooms

Bedroom
Bedsheets provided

Bathroom

Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Living spaces

Separate dining area

Outdoor areas

Furnished balcony
Terrace

Laundry

Laundry facilities
Washer/dryer

Comfort

Air conditioning

Pets

Pet friendly
Welcoming dogs only
Fee: USD 100 per pet per stay
Service animals exempt from fees
One-time cleaning fee: USD 50

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible parking space
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Smoke-free property

Services and conveniences

Change of bedsheets (on request)
Change of towels on request
Concierge services
Guidebooks
Housekeeping (on request)
Limited-hour front desk
Meal delivery service
Tour and ticket assistance

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

48 units
Bed sheets changed on request
Housekeeping (on request)
Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Only dogs are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of USD 0 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Otonomus Tulum Tulum

Otonomus Tulum Aparthotel

Otonomus Tulum Aparthotel Tulum

Frequently asked questions

Are there any beaches close to Otonomus Tulum?

Yep, Otonomus Tulum is a short 12-minute walk from Tulum Beach.

How much does it cost to stay at Otonomus Tulum?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Otonomus Tulum on 11 June 2025 start from AU$103.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Otonomus Tulum?

There's no onsite spa, but this property does offer services like massages.

Does Otonomus Tulum have a pool?

Otonomus Tulum has an outdoor pool. The pool is open 8:00 AM to 10:00 PM.

Is there a free airport shuttle available at Otonomus Tulum?

No, Otonomus Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Otonomus Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Otonomus Tulum Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

dana

Travelled with group

4 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.

Stayed 7 nights in Feb 2025

4/10 Poor

Edwin

Travelled with family

23 Feb 2025

Liked: Property conditions & facilities

Disliked: Cleanliness

The property was spacious and the private rooftop pool was nice. You could see the ocean from the rooftop. Staff was friendly. The beds and sofa futon were very uncomfortable. We had no hot or even warm water the entire week and water in the showers drained only after hours or sometimes a day.

Stayed 7 nights in Feb 2025

10/10 Excellent

Elias

Travelled with family, Travelled with partner, Travelled with group

18 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

An unforgettable stay! Exceptional service, stunning location. A top-notch hotel, highly recommended

Stayed 4 nights in Feb 2025

6/10 Okay

Justin Michael Anthony

Travelled with group

9 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

I stayed at the hotel for 2 out of the 4 nights I had booked. The aesthetics of the hotel and room were consistent with the photos provided online, However, several issues arose during my stay. The code given to acess the room didnt work after numerous attempts by myself and the person at the front desk (eventually i got a actual key to acess the room),there was no safe in the room (to secure personal belongings), the shower water was warm, the bedding was firm and no comforters were provided in my room, the tv was slanted and the remote control was missing from the room (I was able to obtain one from the front desk). Additionally, on the second night, there was a power outage, and the hotel was unable to provide a backup solution. The power outage was the final inconsistency, and had to seek accommodation elsewhere. A friend who was traveling with me had a similar experience, with even more inconsistencies in their own room. While the front desk staff was accommodating and professional, addressing concerns with understanding, I was disappointed by the hotel's policy of not offering refunds, even when guest expectations are not met. It would be beneficial for the hotel to take guest feedback seriously and implement improvements based on reviews. Given the challenges faced during my stay, I would not recommend this property, as it did not meet the standard I anticipated.

Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Travelled with partner

8 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

Dionisio at the hotel was extremely helpful with the reservation and also recommending and booking beach club space for us. The rooms are new, well equipped (doesn't have hairdryers currently, FYI) and a good place. You will need a car to get into Tulum. Would recommend the place.

Stayed 1 night in Feb 2025

10/10 Excellent

Edenson

31 Jan 2025

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Jan 2025

2/10 Terrible

Enrico

Travelled with family, Travelled with group

23 Jan 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This place is completely unprepared to host guests. After a long flight, I arrived exhausted, only to be kept waiting over an hour past check-in time in the lobby to access my room. Once I finally got in, I discovered the door lock was broken, leaving us stuck in the room until it was fixed. The experience only got worse. There was no hot water for the first two days, and on the third day, there was no water at all for the entire day, meaning we couldn’t even shower that evening. We paid extra for a room with a private pool, but the pool was empty for our entire four-day stay. Despite this, they refused to move us to another room or offer any compensation. The apartment itself was poorly equipped: there was no toilet paper or soap provided, the oven didn’t work, and we had to request adapters just to use the stove. There was no microwave, and construction noise from unfinished rooms filled the air from 8 a.m. to 7 p.m. every day with constant banging and drilling. I was patient and gave them time to fix these issues, but nothing was resolved during my stay. They even promised to refund one night, but later rejected Expedia’s request for the refund. This was an incredibly frustrating experience, and the management’s lack of organization and accountability made it even worse. Avoid this place at all costs.

Stayed 3 nights in Jan 2025

6/10 Okay

Michael

Travelled with partner

13 Jan 2025

The aesthetics of this room was beautiful but the functionality was lacking. Staff was super kind and warm and did what they could. Plenty of parking with security. Fridge in our room made horribly loud sound Showers did not get hot. Shower did not drain well. AC unit on or off, could not adjust anything. Only a sheet on the bed, no blankets. Bed was very firm. No safe in room- important to some for passports and such Also the room codes were all pretty easy to guess. Someone could have entered our room with little effort. Building is still under construction and there was a lot of noise.

Stayed 4 nights in Jan 2025

2/10 Terrible

Julien, St-Jérôme

4 Mar 2025

Disliked: Cleanliness, property conditions & facilities

Aucun moyen de contacter l’établissement

Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

28 Feb 2025

Liked: Cleanliness, room comfort

Un hôtel magnifique !

Mon séjour à Otonomus Tulum a été absolument exceptionnel. Dès mon arrivée, le personnel m’a accueilli avec une gentillesse et un professionnalisme remarquables, veillant à ce que chaque détail de mon séjour soit parfait. Les installations de l'hôtel sont modernes et parfaitement entretenues. Ma chambre était spacieuse, décorée avec goût et équipée de toutes les commodités nécessaires pour un confort optimal. De plus, la connexion Wi-Fi était rapide et fiable, un vrai plus pour rester connecté. L'emplacement de l'hôtel est idéal, à proximité de la magnifique plage de Tulum et du parc national. Il est également proche de lieux emblématiques comme le musée SFER IK et les célèbres ruines mayas, ce qui en fait un point de départ parfait pour explorer la région. Un des points forts de mon séjour a été la superbe piscine extérieure, idéale pour se détendre après une journée d'exploration. La terrasse offre une vue imprenable, créant une atmosphère paisible et relaxante. En résumé, Otonomus Tulum a dépassé toutes mes attentes. Je recommande vivement cet hôtel à toute personne recherchant une expérience inoubliable à Tulum, avec un service de premier ordre et des installations exceptionnelles.

Stayed 1 night in Feb 2025

10/10 Excellent

Bradley

Travelled with group

25 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

I had an amazing stay at Otonomus! The place was spotless—the cleanliness was truly impressive. The staff was incredibly friendly and attentive, always making sure we had everything we needed. The apartment itself was in excellent condition, well-maintained, and had all the amenities to make our stay comfortable. The beds were super cozy, ensuring a great night’s sleep after a long day of exploring. The service at the hotel was top-notch, with a warm and welcoming atmosphere. I would definitely stay here again and highly recommend it to anyone looking for a hassle-free and enjoyable experience!

Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Travelled with family and small children, Travelled with group

6 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jan 2025

Otonomus Tulum

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About the area

Tulum

What's nearby

Getting around

Restaurants

About this property

Otonomus Tulum

Languages

Similar properties

Wyndham Tulum

Wyndham Tulum

Property amenities

Pool/Spa

Internet

Parking and transport

Kitchen

Bedrooms

Bathroom

Living spaces

Outdoor areas

Laundry

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information