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Aparthotel

Otonomus Tulum

Luxury aparthotel with spa services and outdoor pool

Where to?

Dates

October 2025

November 2025

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Exclusive Apartment, 1 King Bed, Private Pool | Living area

Exclusive Apartment, 1 King Bed, Private Pool | Terrace/patio

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Pet-friendly
Dryer
Kitchen
Washer
Spa

includes taxes & fees

7 Nov - 8 Nov

Explore the area

Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

Place, Tulum Beach
‪9 min walk‬
Place, Playa Paraiso
‪9 min drive‬
Place, Tulum Mayan Ruins
‪15 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪62 min drive‬

Room options

Studio, Private Pool, Pool View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

47 sq m
Sleeps 3
1 King Bed

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

66 sq m
1 bedroom
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

89 sq m
2 bedrooms
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

1 bedroom, individually decorated, free WiFi, bed sheets

Comfort Studio, Balcony

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

47 sq m
Sleeps 3
1 King Bed

Comfort Apartment, 1 Bedroom, Balcony

Exceptional

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

65 sq m
1 bedroom
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

89 sq m
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Deluxe Studio, Valley View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

46 sq m
Valley view
Sleeps 3
1 King Bed

Deluxe Studio, Private Pool, Sea View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

47 sq m
Sea view
Sleeps 3
1 King Bed

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

66 sq m
1 bedroom
Valley view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Exceptional

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

66 sq m
1 bedroom
Sea view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

89 sq m
Valley view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Highlights

Deck/patio

Separate dining area

Individually decorated

Private pool

Air conditioning

Kitchen

Fridge

Smart TV

89 sq m
2 bedrooms
Sea view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Exclusive Apartment, 1 King Bed, Private Pool

Highlights

Deck/patio

Separate dining area

Individually decorated

Air conditioning

Kitchen

Fridge

Smart TV

Washer/dryer

1 bedroom
Ocean view
Sleeps 3
1 King Bed

About the area

Tulum

A luxury stay in Tulum awaits you at Otonomus Tulum. You'll be within a 15-minute walk of Tulum Beach and 1.7 km (1.1 mi) from SFER IK. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, a tablet computer and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge and a stovetop. In-room massages and a wardrobe or cupboard are also available. Housekeeping is available on request. .This pet-friendly aparthotel offers free WiFi in public areas, concierge services and a terrace. Added amenities include spa services and laundry facilities. There's also the convenience of free parking nearby. .Attractions within a 15-minute drive of this 4.5-property class Tulum aparthotel include Tulum Mayan Ruins and Tulum National Park.

View more Aparthotels in Tulum

What's nearby

Tulum Beach - 9 min walk - 0.8 km
Ven a la Luz Sculpture - 4 min drive - 3.2 km
Las Palmas Public Beach - 8 min drive - 5.3 km
Playa Paraiso - 9 min drive - 6.1 km
Tulum Mayan Ruins - 15 min drive - 10.6 km

Getting around

Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

‪Kin Toh - ‬4 min drive
‪Maya Tulum - ‬11 min walk
‪Mirador by Azulik - ‬4 min drive
‪Zamas Restaurant + Bar - ‬16 min walk
‪La Eufemia - ‬11 min walk

About this property

Otonomus Tulum

Luxury aparthotel with spa services and outdoor pool

As a guest of Otonomus Tulum, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. The luxury Otonomus Tulum also features tour/ticket assistance, concierge services, and laundry facilities.

This 4.5-star Tulum aparthotel is smoke free.

48 guestrooms or units

Self-service laundry

Front desk (limited hours)

Tour and ticket information

Concierge

Terrace

No smoking on site

Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. This individually decorated accommodation includes kitchen islands. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Pool
Kids pool
Parking included
Free WiFi

includes taxes & fees

26 Oct - 27 Oct

Property amenities

Pool/Spa

In-room massages
Outdoor pool

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking within 1 metre
Wheelchair-accessible parking and van parking available

Kitchen

Cookware, dishware, and utensils
Freezer
Hob
Kitchen island
Refrigerator

Bedrooms

Bedroom
Bedsheets provided

Bathroom

1 bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Living spaces

Separate dining area

Entertainment

55-inch Smart TV with digital channels
Tablet computer

Outdoor areas

Deck/patio
Terrace

Laundry

Laundry facilities
Washer/dryer

Comfort

Air conditioning

Pets

Pet friendly
Welcoming dogs only
Fee: USD 100 per pet per stay
Service animals exempt from fees
One-time cleaning fee: USD 50

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible parking space
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Smoke-free property

Services and conveniences

Change of bedsheets (on request)
Change of towels on request
Concierge services
Guidebooks
Housekeeping (on request)
Limited-hour front desk
Meal delivery service
Tour and ticket assistance

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

48 units
Bed sheets changed on request
Housekeeping (on request)
Individual decor
Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Only dogs are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Otonomus Tulum Tulum

Otonomus Tulum Aparthotel

Otonomus Tulum Aparthotel Tulum

Frequently asked questions

Are there any beaches close to Otonomus Tulum?

Yep, Otonomus Tulum is a short 12-minute walk from Tulum Beach.

How much does it cost to stay at Otonomus Tulum?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Otonomus Tulum on 7 Nov 2025 start from AU$114.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Otonomus Tulum?

There's no onsite spa, but this property does offer services like massages.

Does Otonomus Tulum have a pool?

Otonomus Tulum has an outdoor pool. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Otonomus Tulum?

This property features an outdoor pool, as well as a tablet computer and a dining area.

Is there a free airport shuttle available at Otonomus Tulum?

No, Otonomus Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Otonomus Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Otonomus Tulum Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Bernardette

Travelled with partner

26 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

I really like the location of this property, if you are likely visiting Playa, or Bacalar etc this location has better access to the highway compare with Tulum Hotel area. Having a private pool also a big plus. Overalls great facility. Just mind that its a bit of a isolated area and you will likely need a way to move to either Tulum center or Hotel area (Bike, ATV) rental available on site. Furthermore checking and checkout are completely smooth which is highly appreciated.

Stayed 5 nights in Jul 2025

10/10 Excellent

Maria D

Travelled with family

26 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

It’s a beautiful place. I have no complaints about about the hotel. Getting around is hard if u don’t have transportation. Just remember that if you going to rent any atv’s or scooters you need a license.

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family

25 July 2025

Liked: Cleanliness, room comfort

Otonomus Tullum is great!

Excellent luxury apartment. Highly recommended. Front desk managers were professional, highly attentive, flexible & kind. The property is new and beautifully designed. A few recommendations to the management team to potentially help continuously improve. Note: these are not criticisms, but suggestions based on our stay: 1) include sponges in kitchen for self washing of the dishes & extra rolls of kitchen paper towels 2) include small packs of detergent for the clothes washer (or offer them for sale at front desk) 3) offer an add-on service for daily or every-other-day maid/cleaning service

Stayed 3 nights in Jul 2025

8/10 Good

Anthony

23 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

The day manager was a good man, and the property was nice, i realize that the area is being built constructed, they need some food choices within walking distance

Stayed 3 nights in Jul 2025

10/10 Excellent

Camieka

Travelled with group

22 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Otonomus Tulum is an excellent property. Clean, nice rooftop views, nice pool. Free upgrades. Kurt was so accommodating. Will stay again. Only thing is they need a better communication system, other than that 10/10 recommend

Stayed 4 nights in Jul 2025

6/10 Okay

Emilio

Travelled with family

20 July 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

A family of 5 spent a night at otonomus tulum t on july 4th 2025 thie place is mazing don't get me wrong nice pool, nice room with a lot space 1.5 bathroom, kitchen, washer a very nice hotel but we had a problem that was never solved they only left 2 towels for the whole family i requested more and he said they didn't leave extra ones, also request beach towels for the pool he said the same thing again, i requested a blanket for my son because there was only 2 hey said the same thing my son had to use pillow cases to cover himself up and also the remont control for the fan was missing i couldn't turn it on all that got me upset about it the problem here is that at night there is nobody in charge at the lobby but the secuity guard ( he was always nice and doesn't know waht to do he does what he is able to. He called several times to someone in charge about my needs nobody picked up the phone following day i see the person in charge for the day His name is Kurt i explained the situation he didn't say anything he stayed quite he didn't apologize. If you are planning on staying at Otonomus and arrive late you may experience the same situacion as we did after all it is a beautiful place i would recommend to call the property if you are nit getting at the time of the check in about basic needs!! For the hotel pay someone at night to give full service trying to save money having a security guard doing something that is not his task

Stayed 1 night in Jul 2025

10/10 Excellent

Susana

Travelled with family

19 July 2025

Liked: Cleanliness, room comfort

The apartment was very nice and everything worked well. However, the towels were never changed and there was no cleaning supplies to clean the flat during the stay. The pool is great and the staff too.

Stayed 6 nights in Jul 2025

10/10 Excellent

EDYE

Travelled with group

18 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice clean environment better than 5 stars hotels in my opinion if you ever need help, they are just a phone call away or there is always someone on the front desk… the pool in the main floor is very clean and Jacuzzi’s on the roof as well. I would consider on staying with them again soon.

Stayed 3 nights in Jul 2025

2/10 Terrible

Alicia Hernandez

Travelled with family, Travelled with family and small children, Travelled with partner

13 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The property seams nice at first, but when you stay there and try to shower water starts leaking into the main bedroom. Also the other room while the AC is on water leaks into the closet and down on the ground, half the clothes in there got stinky because of that and we only stayed there 3 days. Towels were dirty already and we got told if we get them dirty they will charge us … check the photos and I would not recommend this place. My son also fell on the wet floor because water was leaking from both rooms on to the ground, when we asked the manager in the front he said he will send someone to look into it and no one showed up. The only thing I want now is a refund from this horrible hotel. Like I said leaking water in both rooms(it’s a big amount can’t even wear my clothes without getting them wet) and 0 customer service. Not worth the price or location.

Stayed 4 nights in Jul 2025

2/10 Terrible

Natasha

11 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I hope this message reaches the appropriate department or management team. I am writing to formally raise a serious concern regarding our recent stay at Otonomus Tulum and the unprofessional behavior of the reception staff, particularly involving a situation with a deposit that we believe was wrongfully withheld. Overview of the Situation: Upon arrival, we were asked to pay a $200 deposit for an ATV rental and $50 for the room, but our credit card was charged $225.09 and $56.26, respectively. When questioned, the receptionist claimed the difference was due to currency conversion. We accepted this explanation in good faith that the money will be returned. Issues Faced During Our Stay: Bike Rental – Day 1: We rented bicycles which had faulty brakes. We returned them and were given replacements, but those were also in poor condition. We didn’t make a fuss since we only needed them for a short ride. ATV Rental – Day 2: We rented an ATV and returned it the same day around 6 PM. While using it, the ATV suddenly stopped working in the middle of nowhere. We called the hotel for assistance, but fortunately, it started working again and we returned it safely around 6 pm. The receptionist Kurt inspected it upon return and said everything was fine. We even used it again briefly (only about 2 km) that evening to go to dinner. The front staff again confirmed all was good upon its final return. Following Day – Day We went to rent a scooter at 7 PM, but the receptionist was no

Stayed 6 nights in Jul 2025

10/10 Excellent

Charlene

11 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing stay! Thank you!!

Stayed 7 nights in May 2025

10/10 Excellent

Gilbert

11 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property looks amazing and the service was phenomenal!

Stayed 2 nights in Jul 2025

8/10 Good

Kristal

9 July 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Bratislava

Travelled with family and small children

7 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing Property:)

Stayed 7 nights in Jun 2025

10/10 Excellent

Donna

5 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Dimisió and the front office staff was phenomenal! The property was well kept, clean, quiet and in a great area between the hotel zone and downtown Tulum! Rent a bike and see the city in your own way! I enjoyed my stay and would definitely recommend this location.

Stayed 3 nights in Jun 2025

4/10 Poor

Kiuka-Antoinette

4 July 2025

Stayed 9 nights in Jun 2025

8/10 Good

Yuri

Travelled with family

4 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is great. However, definitely rent a car, or bike. Not much within walking distance. The only thing I didn’t like about this hotel was that the running water in the rooms (definitely not drinking water, as expected in Mexico) had a strong chlorine smell, like pool water. I had to use bottled water to brush my teeth.

Stayed 2 nights in Jun 2025

8/10 Good

Jovita

Travelled with family

4 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property was nice and clean and the views were beautiful. However there is no maid service. You have to take out your own trash and ask for toiletries like more toilet paper and trash bags

Stayed 4 nights in Jun 2025

8/10 Good

Alfredo

Travelled with partner

3 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Consider this stay more like a rental of property than hotel stay. Hotel is brand new, very nice -- but we only had one towel for the 4 days (had to pay for extras). Electric stove took forever to heat up to cook breakfast. Only one person at front desk. But for the price, it worked. Area still being developed!

Stayed 4 nights in Jun 2025

8/10 Good

Adrian

Travelled with partner

1 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Only thing i didn't like was lack of towels and no ice

Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family

29 June 2025

Liked: Cleanliness, room comfort

Súper recomendado👌!!!

El hotel es muy hermoso, comodo de excelentes amenidades, super recomendado, elnprecio increible por la categoria del hotel, tal y como se muestra en las fotografías!! Volveriamos a regresar con mi familia sin duda!!

Stayed 1 night in Jun 2025

10/10 Excellent

Keny

Travelled with family

29 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great area

Stayed 3 nights in Jun 2025

10/10 Excellent

Dario

Travelled with family

27 June 2025

Liked: Cleanliness, room comfort

Superb place

Best hotel ever! Beds, size, pool, deck pool, staff, kitchen... great stay

Stayed 4 nights in Jun 2025

10/10 Excellent

Monica

26 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

I was in contact with the front desk through WhatsApp. Clean, modern, comfortable. Good price.

Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel, Rio Rico

Travelled with family and small children

21 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean and private, we will definitely come back

Stayed 1 night in Jun 2025

Otonomus Tulum

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About the area

Tulum

What's nearby

Getting around

Restaurants

About this property

Otonomus Tulum

Similar properties

Wyndham Tulum

Property amenities

Pool/Spa

Internet

Parking and transport

Kitchen

Bedrooms

Bathroom

Living spaces

Entertainment

Outdoor areas

Laundry

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds