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Libelula Tulum Beachfront Hotel

Property class: 4

Photo gallery for Libelula Tulum Beachfront Hotel

A beach with palm trees, a hammock, and a sandy area with lounge chairs.
A tropical resort with palm trees, a thatched-roof structure, and a sandy ground.
A bedroom with a wooden bed, white bedding, a round mirror, and a view of the beach.
A room with a large window overlooking a beach, a bed, and a hanging chair.
A two-story building with a thatched roof, surrounded by lush tropical vegetation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Breakfast available
The current price is AU$238
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Carr. Tulum-Boca Paila Km 10.5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪18 min drive‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪82 min drive‬

Room options

View all photos for Design Cabin, 1 King Bed, Garden View, Beachfront

A bedroom with a bed, pillows, a bedside table with a lamp, a potted plant, and an air conditioning unit.

Design Cabin, 1 King Bed, Garden View, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Cabin, 1 King Bed, Terrace, Ocean View

A bedroom with a large bed, a ceiling fan, and a view of the beach and palm trees through a large window.

Exclusive Cabin, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, 1 King Bed, Terrace, Partial Ocean View

A bedroom with a wooden bed, white bedding, a round mirror, and a view of the beach.

Exclusive Room, 1 King Bed, Terrace, Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Garden View, Beachfront

A bedroom with a wooden bed, a ceiling fan, and a view of a beach with palm trees.

Design Room, 1 King Bed, Garden View, Beachfront

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Ocean View, Beachfront

A room with a large window overlooking a beach, a bed, and a hanging chair.

Panoramic Room, 1 King Bed, Ocean View, Beachfront

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Tulum

At Libelula Tulum Beachfront Hotel, you'll be 0.1 km (0.1 mi) from Sian Ka'an Biosphere Reserve and 7.4 km (4.6 mi) from Tulum National Park. Highlights at this beachfront hotel include 2 beach bars, a private beach and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find cabanas. Additionally, you'll find free Wi-Fi in public areas, concierge services and a terrace. Each morning cooked-to-order breakfast is served between 8:30 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Zona Hotelera hotel include Tulum Mayan Ruins and Gran Cenote.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Tulum National Park - 13 min drive - 10.9 km
  • Playa Paraiso - 18 min drive - 13.0 km
  • Tulum Mayan Ruins - 20 min drive - 14.5 km
  • Gran Cenote - 25 min drive - 19.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬4 min drive
  • ‪Rosa Negra Tulum - ‬4 min drive
  • ‪Cenzontle - ‬3 min drive
  • ‪ARCA - ‬3 min drive
  • ‪Casa Banana - ‬3 min drive

About this property

Libelula Tulum Beachfront Hotel

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 9 guestrooms or units
  • 2 bars on the beach
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Libelula Tulum Beachfront Hotel offers 9 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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Kanan Tulum Hotel & Spa Adults Only Playground
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  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: USD 25 to 45 per person
  • 2 beach bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On a private beach
  • On the waterfront
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 58
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 33 for check-in between 9:00 PM and 7:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 58

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 139 per pet, per stay (maximum USD 139 per stay), plus a deposit of USD 300 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Destination fee: USD9.24 per person, per night. This fee does not apply to children under 4 years of age.
  • Service fee: USD 28 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 45 per person
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 139 per pet, per stay (maximum USD139 per stay)
  • Early check-in fee: USD 58 (subject to availability)
  • Late check-in fee: USD 33 for check-in between 9:00 PM and 7:30 AM
  • Late check-out fee: USD 58 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Property is located within an airport and access is restricted to airport travellers only
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Property is located within an airport and access is restricted to airport travellers only. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Libelula Tulum
Libelula Tulum Beachfront
Libelula Tulum Adults Only
Libelula Tulum Beachfront Hotel Hotel
Libelula Tulum Beachfront Hotel Tulum
Libelula Tulum Beachfront Hotel Hotel Tulum

Frequently asked questions

What is the cancellation policy at Libelula Tulum Beachfront Hotel?

Libelula Tulum Beachfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Libelula Tulum Beachfront Hotel?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Libelula Tulum Beachfront Hotel on 27 Oct 2026 start from AU$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Libelula Tulum Beachfront Hotel?

Yep, Libelula Tulum Beachfront Hotel has a free self car park.

Are there any beaches close to Libelula Tulum Beachfront Hotel?

Yep, Libelula Tulum Beachfront Hotel is a short 1-minute walk from Tulum Beach. Fun beach activities include windsurfing, kayaking and fishing. You can also find boat tours.

Is there a spa on site at Libelula Tulum Beachfront Hotel?

There's no onsite spa, but this property does offer services like deep-tissue massages.

What makes Libelula Tulum Beachfront Hotel a romantic place to stay?

A private beach and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Libelula Tulum Beachfront Hotel.

Does Libelula Tulum Beachfront Hotel serve breakfast?

You bet, cooked-to-order brekkie is on offer daily between 8:30 AM and 11:30 AM.

Is there a free airport shuttle available at Libelula Tulum Beachfront Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Libelula Tulum Beachfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Libelula Tulum Beachfront Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Libelula Tulum Beachfront Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 49 reviews
Rating 8 - Good. 5 out of 49 reviews
Rating 6 - Okay. 0 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time, everything was Todo Bien!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a beautiful isolated beach front property, boutique service and beautiful staff!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Had an amazing stay - the location, the rooms, the staff, the food, everything has been beyond expectation!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This wonderful spot and we had a fantastic time. The cabins are clean, beds and sheets are soft and the beach is spectacular. The food and service is excellent. It’s different than your typical vacation spot. By the time we left the staff and other guests felt like friends and family. And there are cats!!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach, great food, good airport pick up experience. Great experience overall.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is perfect for a quiet vacation, it is far from the beach club noises but near enough to walk or bike. Staff were very attentive, the food was amazing, it was absolutely perfect for a romatic vacation.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Libelula was truly wonderful! The hotel is located in the most pristine part of the Tulum beach, the staff is incredibly helpful and friendly, the food is excellent, and the rooms are beautiful. A real gem of a place, highly recommend !
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Libelua is a great property in every way. Small, low-key atmosphere removed from the hectic hotel zone. Pristine tropical beach setting with an amazing staff that make you feel like a special guest and a welcome friend. Top-notch food and drinks as well. Our four-night stay was perfect.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9/10

Amazing views, comfort and delicious food
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Libelula is just paradies! Lovely people, delicious food. Put off you shoes open your soul and enjoy….
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

perfect location separated from the noisy hotels, immerse in the Sian Kahn Reserve Libelula offers one of the best beaches, almost desert in September, very warm welcome, nice host, the room we got was much better than expected, worth every minute
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay if you are looking to disconnect and recharge. It is located in the Sian Ka An Reserve and about 1-2 miles away from the upscale restaurants and nightlife. There are bikes on site that we used when we ventured out. Armando went above and beyond to make this a great stay. From making restaurant recommendations and dishes to try to providing transportation, he really treated us like VIP’s!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Escape to an intimate paradise in the heart of Tulum Jungle Reserve! This glamping resort melds comfort with nature, offering a truly unparalleled retreat. Every meal here is a culinary masterpiece, crafted with fresh, local ingredients that satisfy the soul. The staff exude warmth and attentive hospitality, making you feel cherished from the moment you arrive. The ambient energy is palpable; a harmonious blend of serenity and love. If you're seeking an oasis where the heart of the jungle meets the soul of luxury, look no further.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

I rarely ever leave reviews but I felt like I had to because this place was so special. You’re super close to everything but you feel like you’re in own secret slice of paradise. The beach is flawless, the food is amazing, the staff really cares about you and it feels like you’re sleeping directly on the beach if you get the ocean front room. I couldn’t recommend it more. Give it a try!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Libelula was not only more than what we were expecting, it was exactly what we needed. A total disconnect and an absolutely spectacular escape. The location is incredible, and the site is amazing. But more than this, the team and the vibe are something of a cross between incredible night out at a sophisticated boutique hotel and a glamping hideaway in a nature reserve. The service, the tempo, the food, the comfort are all spot on. We will definitely be coming back! Noam
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Libelula Tulum Beachfront Hotel truly exceeded my expectations. We stayed for 10 glorious days. The rooms were tasteful and comfortable, with breathtaking ocean views nestled in the privacy and tranquil part of a nature reserve. The staff were friendly and attentive, making sure every need was met. The beach was stunning, perfect for relaxation and sunset gazing. The food and drinks were delicious. I highly recommend this gem for a tranquil and unforgettable Tulum experience. A special thanks to Armandito who made us feel like family. You are a special type of human. Keep on doing what you do. Also thanks to Miguel, Mansour, Sam, George and Karla for making our stay memorable.
Stayed 10 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Libelula embodies chic yet unpretentious barefoot luxury. From the perfect bed to velvet sand, through lush gardens, to hammocks in palms, glorious beanbag beach loungers, and warm turquoise water, from groovy music, evening conversation at the intimate thatch bar, to complete solitude, Libelula has it all. Thank you George, Armando, and the rest of the staff-cheers to the cooks for extra amazing grilled shrimp quesadillas, huevos with pumpkin seed salsa, the best tortillas ever! We had a blissful time!! Until next time! Alice and Steve Philadelphia PA, USA
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience especially when you are looking for a chill relaxing vibe vacation. Close to nature, away from the busy side of Tulum. You get a private beach within seconds and not too crowded. It's literally so peaceful. Staff is so great. The rooms are kept cleaned everyday. No issues and there is also AC and a fan inside. Food is super delicious with great portions. The person who works at the bar is very knowledgeable when it comes to drinks! 10/10 would recommend and would come back again! The greatest experience and Im glad we did not do the basic all inclusive. You won't regret coming to this place.
Stayed 5 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a nice hotel. DO NOT BE DECEIVED, there are so many options available in the hotel zone that are much better. We arrived for a late check in, there was no one at the property beaides the security guard. We reserved a beach front terrace and got a bungalow in the back of the property. On top of that the room had no lockto which the hotel rep said not to worry.... how cpuld I sleep im a place without being able to lock my door? Skip the hassle, go somewhere else.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise!! I stayed four nights and they were some of the most relaxing I have had in years. The location is close to the hotel zone but tucked away on a beautiful private waterfront property. Other than the sounds of waves on the beach and the birds in the morning, it is quiet and so peaceful. The grounds around the rooms are thoughtfully laid out with an intimate but open design. The rooms are elegant with a luxurious but authentic feel. The food is possibly the best in all Tulum. The Tuna Tostada is my favorite. Fresh with incredible flavor profiles, there's nothing I had that I didn't love and I'm pretty picky. The staff and management are incredibly kind and helpful. All in all, it was just what I needed. I will definitely return soon and have begun recommending this place to my friends!
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Hidden Gem That Feels Like Home After six trips to Tulum, we finally found a place we’d return to again and again. La Libélula isn’t just a hotel—it’s a feeling. From the moment we arrived, the staff made us feel like part of a family. Jorge welcomed us with a smooth check-in and was kind and available throughout our stay. Armandito curated the bar with intention and soul—only local Mexican spirits, honoring the region’s flavors and traditions. Sam - Hands down some of the best craft cocktails, Manzur - always made sure our food was always on point and received the best service. The food was equally memorable. From fresh, local breakfast options (and GF if that’s your thing) to the most flavorful ceviche and aguachile. Don’t forget to try the fish with the yucca puree for dinner. La Libélula is not about cookie-cutter luxury or robotic service. It’s about being seen, feeling at peace, and truly unwinding. The rooms are comfortable and spacious. It’s the kind of place that stays with you—where the people, the energy, and the care make it more than just a vacation. We can’t wait to come back.
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Libelula on Expedia is listed as a hotel when in reality is a glorified camping. The star rating of this place should one not four as listed as well. No AC in the room even with the door open it’s impossible to sleep (humidity is pretty high in November), uncomfortable humid pillows and old washed off towels, cigarettes and marijuana smell, generator provided electricity but not enough to use a blow dryer or charge phones. Someone made a decision to do a movie night until 11pm, the sound was so loud it felt like the speakers literally were inside the room. We stayed one night only of the initial four booked, moved to a real hotel for the rest of our stay. If you like to stay in a place suitable for nomads and hippies and don’t care to overpay, these shacks will meet your expectations. On the other hand, If you want real Hotel (four or five stars), Be Tulum, La Valise, Casa Malca, The Nest to name a few is the way to go.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar muy agradable y tranquilo El personal muy amable y muy atentos La comida es excelente Las instalaciones son muy sencillas En mi caso nos tocó mucha lluvia y no hay donde comer sin mojarte Entiendo que es un hotel eco turístico pero deberían de tener 1 espacio para poder ingerir alimentos sin mojarse
Stayed 2 nights in Nov 2024