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Moonshine Tulum Hotel

Property class: 3

Photo gallery for Moonshine Tulum Hotel

A rooftop terrace with a pool, lounge chairs, and a wooden bar.
A modern multi-story building with a balcony, large windows, and indoor plants.
A bedroom with two beds, each with a swan towel, a large decorative wall piece, and a view of a garden.
A room with a macrame wall hanging, a chair, a shelf with books, and various plants.
A garden with various plants and a building in the background.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$56
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Calle Polar Pte s/n, Mz 8, Lt. 15, Entre Escorpión Nte y Libra Nte Centro., Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪17 min walk‬
  • Place, Jaguar Park
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Balcony

A hotel room with two beds, a wooden door, a wall-mounted TV, and a decorative wall hanging.

Deluxe Quadruple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Garden View

A bedroom with two beds, each with a swan towel, a large decorative wall piece, and a view of a garden.

Deluxe Quadruple Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

A hotel room with a large bed, a wooden nightstand, and a view of greenery outside.

Deluxe Double Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Garden View

A hotel room with a TV mounted on the wall, a wooden console table, a bed with a white bedspread and a swan decoration, and a hallway leading to another room.

Deluxe Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

A room with two bunk beds, a wooden table with chairs, and a small plant.

Family Studio Suite

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

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About the area

Tulum

Moonshine Tulum Hotel puts you in the heart of Tulum, within a 20-minute stroll of Dos Aguas Park and Hunab Lifestyle Center. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find a microwave in a common area and a fridge in a common area. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Tulum City Center hotel include Tulum Mayan Ruins and Tulum Beach.

What's nearby

  • Dos Aguas Park - 11 min walk - 1.0 km
  • Hospital de Tulum - 17 min walk - 1.5 km
  • Jaguar Park - 17 min walk - 1.5 km
  • Hunab Lifestyle Center - 17 min walk - 1.5 km
  • Cenote Calavera - 3 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Taqueria Honorio - ‬6 min walk
  • ‪La Chiapaneca - ‬4 min walk
  • ‪El Asadero - ‬5 min walk
  • ‪Mestixa - ‬4 min walk
  • ‪La Coqueta - ‬3 min walk

About this property

Moonshine Tulum Hotel

As a guest of Moonshine Tulum Hotel , you'll find an outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Moonshine Tulum Hotel .

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 1 building
  • 12 guestrooms or units
  • 4 levels
  • Built in 2020
  • Terrace on the roof
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Moonshine Tulum Hotel offers 12 air-conditioned accommodations with shared/communal kitchens and a hairdryer. Beds feature Tempur-Pedic mattresses. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3000 per vehicle (return, maximum occupancy 7)
  • Airport shuttle fee per child: MXN 3000 (up to 18 years old)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property Registration Number 009-007-007022/2025

We should mention

  • Pool access available from 8:30 AM to 11:00 PM

Property is also known as

Hotel Sayab Tulum
Moonshine Tulum Hotel Hotel
Moonshine Tulum Hotel Tulum
Moonshine Tulum Hotel Hostel
Moonshine Tulum Hotel Hotel Tulum

Frequently asked questions

Are there any beaches close to Moonshine Tulum Hotel ?

The closest beach to Moonshine Tulum Hotel is Tulum Beach (7.7 km).

How much does it cost to stay at Moonshine Tulum Hotel ?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Moonshine Tulum Hotel on 21 Aug 2026 start from AU$56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moonshine Tulum Hotel have a pool?

Moonshine Tulum Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:30 AM to 11:00 PM.

What makes Moonshine Tulum Hotel a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Moonshine Tulum Hotel .

Is there a free airport shuttle available at Moonshine Tulum Hotel ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Moonshine Tulum Hotel ?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Moonshine Tulum Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while you explore tulum. No fridge/mini bar in rooms but you can go to the store every day for only a few pesos..
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice place. Great location. Walkable to everything. We brought our dog they welcome her dog friendly hotel. Definitely staying again! Very clean and nice.
Verified review

6/10 Okay

Henry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was professional, facilities/building were not in good condition.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot showers

Great place, but for the price it should have hot water! It has been a colder couple of days here and we were very disappointed not to be able to have a hot shower.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to like, plenty to to be unhappy with and about.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty floors, bathrooms, towel had a hole, cover sheet was extremely thin. Pool very dirty. Tv did not work. Etc....
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Madison

Our in room internet didn't work. An alarm started beeping every 5 seconds in the hallway by my room and no one turned it off. It was still beeping at our 12pm check out and you could hear it through out the property. I asked the front desk and he didn't know how to turn it off.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Juan

En general bien Limpio y agradable A veces los aires pueden no servir eficientemente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Marco David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo como debe estar, muy buen personal, amable
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy confrontables y mucha tranquilidad
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Leobardo

Liked: Cleanliness, staff & service, property conditions & facilities
Durante la estancia un día no nos hicieron limpieza, solo hubo dos cambios de toalla, y el internet en la televisión estuvo fallando mucho,
Stayed 5 nights in Feb 2025
Verified review

6/10 Okay

Kim

Liked: Staff & service
Il etait ecrit café et thé a tous les matins mais pas vrai on en a jamais vu. La piscine etait verte et la cuisinette je ne l'aurais pas utiliser vraiment pas propre. Aucun frigo dans la chambre. Tres bon accueil on a meme pu laisser nos valises le jour de notre départ dans le.locker. la personne a l'accueil qu'on a pu voir souvent etait super génial il nous a commandé un scooter et on a pu l'avoir direct a l'hotel. Hotel tres tranquille meme si hostel.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Kim

Liked: Staff & service, property conditions & facilities
Bien situé
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, buena limpieza, tiene varios malos reviews, pero de forma personal lo considero bastante bueno en relación calidad precio! Siento que a veces los huéspedes puede olvidar evaluarlo en cuanto a lo que pagan, y en este caso recibes mucho más de lo que pagas
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay estacionamiento
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia placentera.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Philippe

Liked: Staff & service, amenities, property conditions & facilities
Très bel hôtel, très bon trouvé pour Tulum
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Grande chambre très propre dans un hôtel moderne. Je reviendrai avec plaisir !
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking gratis vlak voor het hotel. Grote kamer met voldoende ruimte voor bagage. Wij hadden een kamer op de hoek waarbij een zeer groot extra raam aanwezig was, waardoor het ‘s morgens heel vroeg licht was. In de omgeving veel bouwwerven wat zeer veel lawaai met zich meebrengt tot ver in de nacht & ‘s morgens om half zes opnieuw.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Gabriela Yael

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alex

Stayed 1 night in Nov 2025
Verified review

8/10 Good

Roxana

Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Carlos alberto

Stayed 1 night in Apr 2025