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Coco Hacienda Tulum - Adults Only

3.5 star property
Comfortable Tulum hotel in Tulum City Center with full-service spa

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Photo gallery for Coco Hacienda Tulum - Adults Only

Room, Garden View, Poolside | View from room
Front of property
Deluxe Room, Garden View
Free daily continental breakfast
Deluxe Room, Garden View | Bathroom
Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • Breakfast included
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included

Explore the area

Map
Av. Tulum Mza. 39, Lote 2, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min drive
  • AirportTulum, Quintana Roo (TUY)5 min drive
  • Popular LocationTulum Mayan Ruins8 min drive
  • Popular LocationPlaya Paraiso17 min drive

Room options

View all photos for Room, Garden View, Poolside

Room, Garden View, Poolside

Room, Garden View, Poolside

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$242
for 1 night
includes taxes & fees
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About the area

Tulum

Coco Hacienda Tulum - Adults Only puts you in the centre of Tulum, 3.1 km (1.9 mi) from Temple of Doom and 3.2 km (2 mi) from Tulum National Park. Highlights at this hotel include a full-service spa, an outdoor swimming pool and free continental breakfast. .The coffee shop, Hell Yeah!, serves international cuisine and is open for breakfast and lunch. Enjoy the Hot tub and pool loungers as well as access to bike hire. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and spa services. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Tulum City Center hotel include Gran Cenote and Tulum Mayan Ruins.

What's nearby

  • Temple of Doom - 4 min drive
  • Tulum National Park - 4 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • Burrito Amor - 9 min walk
  • El Camello Jr - 2 min walk
  • Palma Central - 4 min walk
  • Taqueria el Sabor Mexicano - 3 min walk
  • El Tio - 3 min walk

About this property

Coco Hacienda Tulum - Adults Only

Comfortable Tulum hotel in Tulum City Center with full-service spa
Coco Hacienda Tulum - Adults Only offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Coco Hacienda Tulum - Adults Only. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

  • 1 building
  • 1 floor
  • 11 guestrooms or units
  • Built in 2017
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
Coco Hacienda Tulum - Adults Only offers 11 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A coffee shop/cafe

Restaurants on site

  • Hell Yeah!

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Spa tub

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Building
  • Built in 2017
  • Floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 3 September 2023 to 31 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 54.29 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • COVID-19 testing fee (antigen/rapid screening): MXN 600 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4059 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Property requires that all guests aged 18 and over receive on-site antigen/rapid COVID-19 testing (MXN 600 per person, per stay).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coco Hacienda Tulum Hotel
Coco Hacienda Hotel
Coco Hacienda
Coco Hacienda Tulum
Coco Hacienda Tulum Tulum
Coco Hacienda Tulum Adults Only
Coco Hacienda Tulum - Adults Only Hotel
Coco Hacienda Tulum - Adults Only Tulum
Coco Hacienda Tulum - Adults Only Hotel Tulum

Frequently asked questions

What is the cancellation policy at Coco Hacienda Tulum - Adults Only?

Coco Hacienda Tulum - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Coco Hacienda Tulum - Adults Only?

Yep, Coco Hacienda Tulum - Adults Only has a free self car park.

Are there any beaches close to Coco Hacienda Tulum - Adults Only?

The closest beach to Coco Hacienda Tulum - Adults Only is Tulum Beach (7.2 km).

Is there a spa on site at Coco Hacienda Tulum - Adults Only?

Yep, there is an onsite spa at Coco Hacienda Tulum - Adults Only. You'll enjoy services like massages.

Does Coco Hacienda Tulum - Adults Only have a pool?

Coco Hacienda Tulum - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

Is Coco Hacienda Tulum - Adults Only family-friendly?

No, Coco Hacienda Tulum - Adults Only is an adults-only property.

Does Coco Hacienda Tulum - Adults Only serve breakfast?

Sure does, free continental breakfast is available daily from 8:00 AM to noon.

Is there a free airport shuttle available at Coco Hacienda Tulum - Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Coco Hacienda Tulum - Adults Only?

Yep, you can grab a meal at Coco Hacienda Tulum - Adults Only's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Coco Hacienda Tulum - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Coco Hacienda Tulum - Adults Only?

No, pets are not allowed.

Coco Hacienda Tulum - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 219 reviews" "
Rating 8 - Good. 26 out of 219 reviews" "
Rating 6 - Okay. 10 out of 219 reviews" "
Rating 4 - Poor. 2 out of 219 reviews" "
Rating 2 - Terrible. 4 out of 219 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens were gorgeous, staff very friendly, the room was authentic and comfortable, just like in the pictures! I
Stayed 5 nights in Aug 2023

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I had an amazing stay at this hotel, cannot recommend it highly enough
Stayed 3 nights in Jun 2023

10/10 Excellent

Maria Graciela Nazareno

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Coco Hacienda is a beautiful boutique hotel. It is near the city center so there a lot of vehicles but once you're inside the hotel it feels like you're in another world. It is surrounded by huge trees and it is a haven for birds. Breakfast is filling, yoghurt, fruits, toast, and eggs. The staff is wonderful, Christopher, Eliseo, Manuel, Felipe, Giovana, Lucy (sorry I forgot the names of the other staff). The rooms are perfect, it was exactly where I wanted to stay for a relaxing Tulum vacation.
Stayed 4 nights in Jun 2023

10/10 Excellent

BYRON, stamford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, safe place and friendly employees
Stayed 3 nights in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Everything about Coco Hacienda was great! Our room was amazing and comfortable, the grounds beautiful and the staff very friendly and helpful. We asked for local recommendations regarding activities for the day using bikes(Cenotes/beach and the Tulum Ruins) and they were spot on. Breakfast was great as well. It's located walking distance to the shops etc. Recommend staying here!
Stayed 5 nights in Jun 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

10/10 Excellent

Katelynn

Stayed 1 night in May 2023

10/10 Excellent

Whitney West

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and quiet boutique hotel that will meet most all of your expectations!
Stayed 7 nights in Apr 2023

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really great value boutique in walking distance from central Pueblo. The property feels like a little oasis away from the major highway passed just in front of hotel.

10/10 Excellent

Joseph, Surprise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip for my wife's birthday. Staff was excellent and the room was gorgeous and romantic. Breakfast was included and it was way above average. We were very pleasantly surprised.
Stayed 1 night in May 2023