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Novotel Bali Ngurah Rai Airport - CHSE Certified

4-star property
Jalan Raya Ngurah Rai, Tuban, Bali 1800 796 370
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4.5 out of 5
Wonderful!
See all 44 wotif Reviews

"The walk from the international terminal was very poorly lit in one area and it would have been very easy to fall down the stairs. " More

By a verified traveller on Mon 01 Aug 2022

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Hotel Description

Novotel Bali Ngurah Rai Airport - CHSE Certified places you in the center of Tuban, connected to the airport and within just a 15-minute stroll of Pantai Jerman and Lippo Mall. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

Gourmet Bar serves international cuisine and is open for lunch and dinner. Run@way Bar is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the free kids' club, gym, sauna, and kids' swimming pool. 3089 square feet (287 square meters) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

With a stay at this 4-star Tuban hotel, you'll be 2.6 km (1.6 mi) from Kuta Beach and 5 km (3.1 mi) from Legian Beach.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$80* Per night/room 3 Sep. - 4 Sep.

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Novotel Bali Ngurah Rai Airport - CHSE Certified ratings based on 44 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Bali Ngurah Rai Airport - CHSE Certified

Everyone (33) Couples (6) Family (3)
4 out of 5
The walk from the international terminal was very poorly lit in one area and it would have been very easy to fall down the stairs.

Posted by on 1 Aug. 2022

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Comment from Hotel Management

8 Aug. 2022 by Indra Semara

Dear Clare, Thank you for sharing your feedback to your recent experience at Novotel Bali Ngurah Rai Airport. Our guests’ satisfaction is paramount for us and we assure you that we have well addressed your concerns with the team; immediate measures have been introduced to ensure that our guests consistently experience the upkeep levels that we pride ourselves for. Looking forward to welcoming you back at Novotel Bali Airport

4 out of 5
Being close to the Airport (1 min walk ) it was great. Check in staff made it easy to check in at 1:30 am, good clean room and off to bed. Check out at midday and then off on the rest of the holiday

Posted by on 26 Jul. 2022

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Comment from Hotel Management

31 Jul. 2022 by Regards, Indra Semara

Dear Bernard, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

4 out of 5
Very convenient for any airport transfers

Posted by on 21 Jun. 2022

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Comment from Hotel Management

3 Jul. 2022 by Indra Semara

Dear Dan, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

4 out of 5
Everything was fine.great location for our late arrival..and friendly staff..breakfast wasgreat swimming pool good.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Praditya

Dear Nick Wheeler, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika Front Office Manager

5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Diaz

Dear Valued Guest, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review are our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future. Best regards, Diaz Putri Guest Experience Manager

5 out of 5
What I really appreciated was all the help from the staff. I hired a car and driver to go to Denpasar and buy special material. All worked well The massage was lovely The whole experience has been one of care and concern for me Plus I love it is in the terminal

Posted by on 31 Oct. 2019

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Comment from Hotel Management

3 Nov. 2019 by Diaz

Dear Valued Guest, Thank you for sharing your experience with us here at Novotel Bali Ngurah Rai Airport. We cannot thank you enough for such kind words regarding our services that we have to offer to ensure a memorable stay for you and it is our pleasure that our service delivered is met your expectation. I have shared it to the team and it is very much appreciated We truly look forward to welcoming you again in the future Best Regards, Diaz Putri Guest Experience Manager

5 out of 5
Amazing hospitality and lovely clean rooms. Very convenient location at the airport.

Posted by on 21 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Diaz

Dear Valued Guest, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your positive feedback. It always serves us a great satisfaction when we know our guests are happy with their experience especially with our facilities and services Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Diaz Putri Guest Experience Manager

5 out of 5
The staff at this Hotel were so lovely. They surprised my son with Birthday cake,balloons and singing. They offered laye check out as we had a late flight. The buffet breakfast has so many amazing selectiins I wished we had bioked longer so we could work through them all!

Posted by on 22 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Diaz

Dear Valued Guest, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your positive feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Diaz Putri Guest Experience Manager

4 out of 5
Staff were really polite and pleasant. Breakfast variety was amazing. Overall quite pleased.

Posted by on 20 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Diaz

Dear Valued Guest, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your positive feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Diaz Putri Guest Experience Manager

5 out of 5
Very handy after long flight arriving early in the morning

Posted by on 9 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Diaz

Dear T.C, Thank you for sharing your experience with us here at Novotel Bali Ngurah Rai Airport. We cannot thank you enough for such kind words regarding our services and facilities that we have to offer to ensure a memorable stay for you, Especially our great location in between International and Domestic Terminal with the direct access to International Departure. We truly look forward to welcoming you again in the future Have a pleasant week ahead Best Regards, Diaz Putri Guest Experience Manager

About the Novotel Bali Ngurah Rai Airport - CHSE Certified

Location Jalan Raya Ngurah Rai, Tuban, Bali 80362

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Novotel Bali Ngurah Rai Airport - CHSE Certified offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 3089 square feet (287 square meters) and includes conference space. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Novotel Bali Ngurah Rai Airport - CHSE Certified. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Tuban hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 3 levels
  • 5 conference rooms
  • 3089 sq ft of conference space
  • 287 sq m of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Bali Ngurah Rai Airport - CHSE Certified offers 206 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Gourmet Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

The Square - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Run@way Bar - Overlooking the ocean, this rooftop bar specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 363000.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Bali Ngurah Rai Airport - CHSE Certified

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Children stay free: Maximum age 15
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 150000 per person (approximately)
  • Covered self parking fee: IDR 80000 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bali Ngurah Rai Airport opening April 2016 Hotel Tuban
  • Novotel Bali Ngurah Rai Airport opening April 2016 Tuban
  • Novotel Bali Ngurah Rai Airport Opening June 2016 Hotel Tuban
  • Novotel Bali Ngurah Rai Airport Opening June 2016 Hotel
  • Novotel Bali Ngurah Rai Airport Opening June 2016 Tuban
  • Novotel Bali Ngurah Rai Airport Opening June 2016
  • Novotel Bali Ngurah Rai Airport (opening April 2016)
  • Novotel Bali Ngurah Rai Airport Hotel Tuban
  • Novotel Bali Ngurah Rai Airport Tuban
  • Novotel Bali Ngurah Rai Airport (Opening June 2016)
  • Novotel Bali Ngurah Rai Airport
  • Novotel Bali Ngurah Rai Airport CHSE Certified
  • Novotel Bali Ngurah Rai Airport - CHSE Certified Hotel
  • Novotel Bali Ngurah Rai Airport - CHSE Certified Tuban
  • Novotel Bali Ngurah Rai Airport - CHSE Certified Hotel Tuban

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.