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3.9 out of 5

"The pool we like, the service not OK cause you cannot order food after 10:00 o'clock in the morning some food is yummy but some food not nice, the roo ... " More

By a verified traveller on Fri 18 Oct 2019

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Hotel Description

The Radiant Hotel and Spa places you in the center of Tuban, within a 30-minute stroll of Lippo Mall and Discovery Shopping Mall. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool, and free self parking.

LED TVs with satellite channels are featured in all 56 rooms, and you can enjoy free WiFi, free bottled water, and safes. Nice touches include slippers and free toiletries. Room service, phones, and desks are also available.

The restaurant, Radiant Restaurant, is open for breakfast, brunch, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also limited parking, along with the convenience of a free airport shuttle.

With a stay at this 3.5-star Tuban hotel, you'll be 2 km (1.2 mi) from Waterbom Bali.

Transit Room 8 Hours Usage

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$19* Per night/room 30 Nov. - 1 Dec.

Deluxe Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room (with Futon Mat & Free Airport Pickup)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Radiant Hotel and Spa ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Radiant Hotel and Spa

Everyone (13) Couples (1)
4 out of 5

Posted by on 7 Jan. 2020

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1 out of 5
we were promised pick up from Domestic Terminal, no-one arrived we found out later shuttle went to International, we spoke to the desk the day prior and stated domestic pick up. Used a taxi to get to hotel was charged $30 AUS should have been $3 AUS the front desk didn't want to know about it.

Posted by on 22 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Management of The Radiant Hotel & Spa

Dear Anonymous, Thank you for your review and feedback for our hotel. First of all, please accept our apologize for inconvenience caused. Our management are keep moving forward to improve facilities and service in the future. Progressing are step by step for better facilities. Hopefully you have enough time to enjoy our facilities and service in your next holiday. Best regards Management of The Radiant

3 out of 5
The pool we like, the service not OK cause you cannot order food after 10:00 o'clock in the morning some food is yummy but some food not nice, the room not so quite,because the door have a big gap the bed is thumbs up for us,the toilet not working properly and it need to have a good painter.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Management of The Radiant Hotel & Spa

Dear Grace, Thank you for your review and feedback for us. First we do apologize for any inconvenience situation that happen to you. Your review and advise is very important for us to keep improve Hotel facilities and service in the future. We had inform our related department about this issue and ensure it's not happen again. Hope you will return back to stay with us in another trip. Your Sincerely, Management of The Radiant Hotel & Spa

4 out of 5

Posted by on 25 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by Management of The Radiant Hotel & Spa

Dear Anonymous, Thank you for your score review. Your advise and comment is very important for us to keep moving forward improve our Hotel facilities and service in the future. Hope you will return back to stay with us in another trip Your Sincerely, Management of The Radiant Hotel & Spa

4 out of 5

Posted by on 19 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by Management of The Radiant Hotel & Spa

Dear Anonymous, Thank you for your feedback and review Your review and advise is very important for us to keep moving forward improve our Hotel facilities and service in the future. We had coordination with related department regarding this issues and ensure it's not happen again Hope you will return back to stay with us in other trip Your sincerely, Management of The Radiant Hotel & Spa

5 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Management of The Radiant Hotel & Spa

Dear Anonymous, Thank you for your great score review and feedback. Hope you will return back to stay with us in another trip Your sincerely, Management of The Radiant Hotel & Spa

4 out of 5
Very close to the airport, so less stress for people with an early flight.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Lina

Dear Anonymous, Thank you for your great feedback and review. Satisfaction and meet guest expectation are one of our management GOALS. Your feedback given us more powerful to keep moving to do improvement our facilities and service Hope we have second chance to welcoming you back at The Radiant Hotel & Spa Best Regards Management of The Radiant Hotel & Spa

3 out of 5
Restaurant was good, but not extremely clean, room was basic but ok. The kettle cord was so short it didn’t reach any of the powerpoints to sit flat on the bench or floor?!!??? Was very confused...

Posted by on 3 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Lina

Dear Valued Guest, Thank you for your review and feedback during your stayed with The Radiant Hotel & Spa We do apologize to made you confused. We will coordination with concern teams and made simple, easy when guest used kettle in the room. We have informed our Restaurant teams to improve cleanliness of the area. Sorry for inconvenience caused situation that happen to you Best Regards

4 out of 5
Good value, close to airport, comfy bed. Only one night, but great stay

Posted by on 26 Feb. 2019

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Comment from Hotel Management

28 Feb. 2019 by Eka Safitri

Dear Anonymous, Thank you for your kind feedback. We are delighted to know that you were satisfied with our service and facilities. We look forward to welcoming you back at our hotel. Best Regards, Management of The Radiant Hotel & Spa

5 out of 5
Staff were extremely helpful to us and also to our family, who were able to spend the afternoon with us before getting transport from the hotel to the airport. They even brought them all a welcome drink when we arrived. Bed was very clean and comfortable. Wake up call was arranged by the hotel, and a car waiting to take us to the airport for our early morning flight. The only things we thought could be also available in our room were a small bar fridge, and a hairdryer.

Posted by , from Australia on 12 Jul. 2018

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Comment from Hotel Management

12 Jul. 2018 by Eka

Dear Joan, Thank you for kind feedback. We are happy to hear that you satisfied with our service. glad to inform you about hairdryer is available based on request. Looking forward to welcoming you back at Radiant Hotel. Warm Regards, Eka

About the The Radiant Hotel and Spa

Location Jl. Puri Grenceng 46, Tuban, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Radiant Hotel and Spa offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Radiant Hotel and Spa. A roundtrip airport shuttle during limited hours and a shopping center shuttle are free. Limited free parking is available on a first-come, first-served basis. This Art Deco Tuban hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 5 buildings
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (3.3 km / 2.1 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

The Radiant Hotel and Spa offers 56 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LED televisions come with satellite channels. Bathrooms include slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Radiant Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at The Radiant Hotel and Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No lifts
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 75000 for adults and IDR 37500 for children (approximately)
  • Early check-in fee: IDR 100000 (subject to availability)
  • Late check-out fee: IDR 250000 (subject to availability)
  • Rollaway bed fee: IDR 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Radiant
  • Radiant Hotel
  • Radiant Hotel Tuban
  • Radiant Tuban
  • The Radiant Hotel And Spa Bali/Tuban
  • The Radiant Hotel Tuban
  • The Radiant Hotel And Spa Bali/Tuban
  • The Radiant Hotel Spa
  • The Radiant And Spa Tuban
  • The Radiant Hotel and Spa Hotel
  • The Radiant Hotel and Spa Tuban
  • The Radiant Hotel and Spa Hotel Tuban

You should know

  • The Radiant Hotel and Spa offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.