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Shangri-La Toronto

Luxury hotel with 2 restaurants and full-service spa

Where to?

Dates

September 2025

October 2025

1 bedroom, premium bedding, minibar, in-room safe

Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

includes taxes & fees

3 Oct - 4 Oct

Explore the area

188 University Avenue, Toronto, ON, M5H 0A3

Place, Rogers Centre
‪10 min walk‬
Place, CN Tower
‪10 min walk‬
Place, Scotiabank Arena
‪11 min walk‬
Airport, Toronto, ON (YYZ-Pearson Intl.)
‪23 min drive‬

Room options

Deluxe Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

42 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom (View)

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Blackout curtains

59 sq m
1 bedroom
City view
Sleeps 4
1 King Bed

Premier Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

51 sq m
City view
Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

48 sq m
City view
Sleeps 2
1 King Bed

Suite (Shangri-La)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

204 sq m
1 bedroom
City view
Sleeps 4
2 King Beds

Suite (Garden)

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

59 sq m
1 bedroom
Sleeps 2
1 King Bed

Premier Room, 1 King Bed (View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

51 sq m
City view
Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Terrace

Highlights

Terrace

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

48 sq m
City view
Sleeps 2
1 King Bed

Executive Room, 2 Queen Beds

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

48 sq m
City view
Sleeps 4
2 Queen Beds

Deluxe Suite, 1 Bedroom

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Blackout curtains

76 sq m
1 bedroom
City view
Sleeps 4
1 King Bed

Premier Room, 2 Queen Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

51 sq m
City view
Sleeps 4
2 Queen Beds

Premium Suite (Specialty)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

87 sq m
1 bedroom
City view
Sleeps 4
1 King Bed

Suite (Owner)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

102 sq m
1 bedroom
City view
Sleeps 4
1 King Bed

About the area

Toronto

A luxury stay in the heart of Toronto awaits you at Shangri-La Toronto. Within steps you'll find Queen Street West and Metro Toronto Convention Centre within a 15-minute stroll. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Miraj Hammam Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Bosk, is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with breakfast. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam and Hot tub. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 5-property class Downtown Toronto hotel include CF Toronto Eaton Centre and Rogers Centre.

What's nearby

CF Toronto Eaton Centre - 8 min walk - 0.7 km
Rogers Centre - 10 min walk - 0.8 km
CN Tower - 10 min walk - 0.8 km
Ripley's Aquarium of Canada - 11 min walk - 1.0 km
Scotiabank Arena - 11 min walk - 1.0 km

Getting around

King St West at University Ave West Side Stop - 3 min walk
Union Station - 9 min walk
Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive

Restaurants

‪Frenchy Bar et Brasserie - ‬3 min walk
‪Elephant & Castle - ‬2 min walk
‪Tim Hortons - ‬1 min walk
‪Cafe Landwer - ‬2 min walk
‪Soho House Toronto - ‬1 min walk

About this property

Shangri-La Toronto

Luxury hotel with 2 restaurants and full-service spa

Shangri-La Toronto offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Shangri-La Toronto. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

202 guestrooms or units

66 levels

2 dining venues

2 bars or lounges

Conference rooms

Built in 2012

Childcare (surcharge)

Cabanas by the pool (free)

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Beauty salon

Newspapers in lobby (free)

Fireplace in lobby

Bellhop

Lift

No smoking on site

Coffee shop

Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

3 restaurants, breakfast, lunch, dinner served; Regional cuisine

Pool
Spa
Pet-friendly
Kids pool

includes taxes & fees

12 Oct - 13 Oct

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Valet parking on site (CAD 68 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe

Restaurants on site

Bosk
Giovane Caffe
Lobby Lounge

Things to do

24-hour gym
Fitness classes
Full-service spa
Hot tub
Indoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Conference space
Meeting rooms

Outdoors

Free pool cabanas
Garden
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Spa treatment rooms
Sports massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

66 floors
Ballroom
Banquet hall
Built in 2012
Fireplace in lobby
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Heated bathroom floor
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

48-inch LCD TV with satellite channels
IPad
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 19

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

For any questions, please contact the property using the information on the booking confirmation

The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 July to 28 July:

Access methods

Staffed front desk

Pets

Pets: CAD 125 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 1 (weight limit: 50 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately CAD 56 for adults and from CAD 56 for children
Airport shuttle fee: CAD 199 per vehicle (return)
Valet parking fee: CAD 68 per night (in/out privileges)
Pet fee: CAD 125 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Shangri-la Toronto

Shangri-la Hotel Toronto

Shangri-la Toronto

Shangri-la Toronto Hotel

Toronto Hotel Shangri-la

Toronto Shangri-la

Toronto Shangri-la Hotel

Shangri la Hotel Toronto

Frequently asked questions

What is the cancellation policy at Shangri-La Toronto?

Shangri-La Toronto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Toronto?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on 3 Oct 2025 start from AU$848.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Toronto?

Yep, Shangri-La Toronto has valet parking with in/out privileges for CAD 68 per night.

Are there any beaches close to Shangri-La Toronto?

The closest beach to Shangri-La Toronto is Hanlan's Point Beach (3.1 km).

Is there a spa on site at Shangri-La Toronto?

Yep, Miraj Hammam Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Shangri-La Toronto have a pool?

Shangri-La Toronto has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana.

What luxury perks are available at Shangri-La Toronto?

Shangri-La Toronto features a full-service spa, an indoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Shangri-La Toronto a romantic place to stay?

1 hot tub and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shangri-La Toronto.

Is Shangri-La Toronto family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an indoor pool, it's no surprise that Shangri-La Toronto is a hit with families.

Are there hot tubs in the rooms at Shangri-La Toronto?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Toronto serve breakfast?

Yeah, full breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Shangri-La Toronto?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Toronto?

Yep, you can grab a meal at Shangri-La Toronto's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Shangri-La Toronto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Toronto?

Cats and dogs are welcome at Shangri-La Toronto, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Shangri-La Toronto Reviews

9.6

Exceptional

Business traveller

27 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel. Clean, excellent service and amenities. They were slow at breakfast - but it was rush hour. Otherwise - superb. Highly recommended.

Stayed 3 nights in Jun 2025

10/10 Excellent

Maurice

Travelled with family

27 June 2025

matthew

Business traveller

25 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very helpful in all ways, professionalism at its finest

Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Travelled with partner

23 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

One of the best stays I’ve had in so long and it happens to be in my own city. My wife and I took a weekend staycation at the Shangri-La Hotel and couldn’t been more happier. The service from walking in to checking out was immaculate. They accommodated everything me needed and were so friendly. Truly felt like we were in another city. Staff is professional and kind and the food from service was superb. Highly recommend to anyone that visits Toronto! Should be your first choice!

Stayed 3 nights in Jun 2025

10/10 Excellent

Lokesh

23 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2025

10/10 Excellent

Kwesi, Broklyn

22 June 2025

Stayed 3 nights in Jun 2025

4/10 Poor

Alaina

21 June 2025

Liked: Cleanliness, staff & service, amenities

Terrible food. It actually upset my stomach. My pasta looked resembled sloppy Joe and my steak looked like it came out of a can of cat food, fancy feast to be exact. Not the best presentation. It could have been cleaner considering it is a luxury hotel. Also i was not offered 2 free beverages, when I inquired i was told it was the small bottle of red wine in the room. Well, ummm.thats misleading, definitely woukd have been better to choose our own drink. Not impressed

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

21 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent property and staff...I wish all the hotels were like this.

Stayed 3 nights in Jun 2025

10/10 Excellent

Farah

Travelled with partner

21 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Peaceful retreat in the heart of downtown! The service was impeccable and I felt like I was transported to Asia with the decor, ambiance and service. The rooms are spacious and well designed and the bathrooms were luxurious. We celebrated our anniversary and were treated extremely well. The lounge is a friendly relaxed place to listen to amazing live music. Fully enjoyed our stay and I feel rejuvenated!

Stayed 1 night in Jun 2025

10/10 Excellent

Albert G.

Travelled with family

20 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very nice hotel, showing some age, but service was great , rooms clean, bed comfortable, room was spacious. Woyld return.

Stayed 1 night in Jun 2025

10/10 Excellent

JOHN

Travelled with family, Travelled with partner, Travelled with group

20 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff, very average breakfast.

Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2025

10/10 Excellent

10/10 Excellent

Andrew

Travelled with partner

9 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location

Stayed 1 night in Jun 2025

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Shangri-La Toronto

Photo gallery for Shangri-La Toronto

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View)

Highlights

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

View all photos for Suite (Shangri-La)

Suite (Shangri-La)

Highlights

View all photos for Suite (Garden)

Suite (Garden)

Highlights

View all photos for Premier Room, 1 King Bed (View)

Premier Room, 1 King Bed (View)

Highlights

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace

Highlights

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Highlights

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Highlights

View all photos for Premium Suite (Specialty)

Premium Suite (Specialty)

Highlights

View all photos for Suite (Owner)

Suite (Owner)

Highlights

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About the area

Toronto

What's nearby

Getting around

Restaurants

About this property

Shangri-La Toronto

Awards and affiliations

Similar properties

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Fairmont Royal York

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in