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Hotel Urban, a Small Luxury Hotel of the World

5.0 star property
Luxury hotel with fitness centre and rooftop terrace

Photo gallery for Hotel Urban, a Small Luxury Hotel of the World

Lobby
Creator video - submitted by Nancy Sevilla
Lobby
Seasonal outdoor pool, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
The current price is AU$556
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Carrera San Jeronimo 34, Madrid, Madrid, 28014
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Prado Museum
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Suite

View from room

Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Suite

View from room

Business Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Business Duplex

1 bedroom, premium bedding, free minibar items, in-room safe

Business Duplex

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(53 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Loft

Loft

Loft

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

1 bedroom, premium bedding, free minibar items, in-room safe

Duplex

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Hotel Urban, a Small Luxury Hotel of the World . Within just a 10-minute stroll, you'll find Puerta del Sol and Prado Museum. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, CEBO, serves Mediterranean cuisine and is open for lunch and dinner. Glass by Sips is the hotel's own cocktail bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3240 square feet (301 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 5-property class Madrid Centro hotel include Plaza de Cibeles and Plaza Mayor.

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Prado Museum - 8 min walk - 0.7 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km
  • El Retiro Park - 4 min drive - 2.2 km

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪La Terraza del Urban - ‬1 min walk
  • ‪La Cabaña Argentina - ‬1 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪Barbara Ann Sol - ‬4 min walk
  • ‪Askuabarra - ‬4 min walk

About this property

Hotel Urban, a Small Luxury Hotel of the World

Luxury hotel with fitness centre and rooftop terrace
Hotel Urban, a Small Luxury Hotel of the World offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 3240 square feet (301 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Urban, a Small Luxury Hotel of the World . For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • 3240 sq ft of conference space
  • 301 sq. m of conference space
  • Built in 2005
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Urban, a Small Luxury Hotel of the World offers 96 accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

Hotel Villa Real, a member of Preferred Hotels & Resorts

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,006 reviews
The price is AU$498
includes taxes & fees
28 Sept - 29 Sept
Hotel Villa Real, a member of Preferred Hotels & Resorts

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 37.95 per person
  • Covered self-parking fee: EUR 33 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HM-4457

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid

Frequently asked questions

What is the cancellation policy at Hotel Urban, a Small Luxury Hotel of the World ?

Hotel Urban, a Small Luxury Hotel of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Urban, a Small Luxury Hotel of the World ?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Urban, a Small Luxury Hotel of the World on 28 Sept 2025 start from AU$556.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Urban, a Small Luxury Hotel of the World ?

Yep, Hotel Urban, a Small Luxury Hotel of the World has a covered self car park for EUR 33 per day.

Does Hotel Urban, a Small Luxury Hotel of the World have a pool?

Hotel Urban, a Small Luxury Hotel of the World has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from June to September.

What makes Hotel Urban, a Small Luxury Hotel of the World a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Urban, a Small Luxury Hotel of the World .

Does Hotel Urban, a Small Luxury Hotel of the World serve breakfast?

Yep, buffet breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Urban, a Small Luxury Hotel of the World ?

No, Hotel Urban, a Small Luxury Hotel of the World does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Urban, a Small Luxury Hotel of the World ?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Urban, a Small Luxury Hotel of the World ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Urban, a Small Luxury Hotel of the World ?

No, only service animals are allowed.

Hotel Urban, a Small Luxury Hotel of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jun 2025

10/10 Excellent

Boris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All major museums and city centre within walking distance. Hotel Reception staff very helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel looked lovely, service was great. However very disappointed they didn’t open roof top pool until day we left considering it was 34 degrees outside. Room was very small and noisy being on level 1, and the TV would not connect and work.
Stayed 3 nights in May 2025

10/10 Excellent

Pablo Eduardo Suarez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great dinner recommendations and they arranged good reservations!
Stayed 8 nights in May 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved and would recommend
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, friendly staff, room are lovely
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - good location

No complaints at all. We had a very good stay at hotel urban. Very well situated in Madrid and we were well looked after.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ROGER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and room’s interiors was nice and peaceful, modern and elegant. Staff was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

J

Stayed 3 nights in Mar 2025

2/10 Terrible

Eduardo, Boulder

Disliked: Cleanliness, property conditions & facilities
needs to be upgraded
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found it strange that they thought i needed to be told how to place a room key in the slot by the door, how to tyrn on the lights and where to find the clothes hangers. Stupid really.
Stayed 2 nights in Feb 2025

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Germaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous. Sites within walking distance. I must say the 3 gentleman that attended the hotel entrance were so pleasant and helpful. Wish we could have stayed to enjoy the rooftop pool area but it got chilly.

6/10 Okay

Bing

Travelled with family
Disliked: Amenities
NA
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I liked it

Great Location. Clean, contemporary hotel. Nice art pieces everywhere.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and Gym Facilities are poor for a five star hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024