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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel connected to a railway/underground station in Madrid with a rooftop terrace

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Creator video
Property entrance
Down duvets, minibar, in-room safe, desk
Daily buffet breakfast (EUR 24 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$265
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic King Room

Down duvets, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down duvets, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down duvets, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down duvets, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(156 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, Mobility Accessible

Classic Room, Mobility Accessible

Classic Room, Mobility Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down duvets, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down duvets, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

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About the area

Madrid

You'll be connected to a railway/underground station at Hard Rock Hotel Madrid, and within just a 15-minute stroll of popular places like Museo Nacional Centro de Arte Reina Sofía and Prado Museum. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a poolside bar. .GMT+1 is the hotel's own lobby lounge. Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 20-minute walk of this 4.5-property class Arganzuela hotel, attractions include Puerta del Sol and Plaza Mayor.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 km
  • Plaza de Santa Ana - 13 min walk - 1.1 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Gran Via - 18 min walk - 1.5 km
  • Plaza Mayor - 19 min walk - 1.7 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪La Canibal - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • RT60
  • ‪Cafeteria Pando - ‬2 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel connected to a railway/underground station in Madrid with a rooftop terrace
Hard Rock Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Madrid?

Hard Rock Hotel Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on 6 Jan 2026 start from AU$265.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Madrid have a pool?

Hard Rock Hotel Madrid has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 7:00 PM (Seasonal outdoor pool open from May to September).

What makes Hard Rock Hotel Madrid a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Madrid.

Does Hard Rock Hotel Madrid serve breakfast?

Yep, visitors adore the buffet breakfast here! Available daily between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hard Rock Hotel Madrid?

No, Hard Rock Hotel Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Madrid?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hard Rock Hotel Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Madrid?

Cats and dogs are welcome at Hard Rock Hotel Madrid, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Reviews

Hard Rock Hotel Madrid Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1794 out of 2411 reviews
Rating 8 - Good. 418 out of 2411 reviews
Rating 6 - Okay. 131 out of 2411 reviews
Rating 4 - Poor. 44 out of 2411 reviews
Rating 2 - Terrible. 24 out of 2411 reviews

Reviews

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofia and Maria were amazing...loved my stay
Stayed 2 nights in Sep 2025

8/10 Good

Roger

City break

Every thing about our stay was really good . The staff were all kind and helpful. Breakfast had a good choice of food. The room was clean and comfortable. The only thing that we would say is that our room overlooked the atrium and was a little noisy at noght.
Stayed 4 nights in Sep 2025

10/10 Excellent

Erika, White Plains

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to comment
Stayed 2 nights in Sep 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- fab breakfast and a pool and garden area to relax in. The hotel is on a busy main road however and it was noisy, making sleeping difficult. I had requested a quiet room, but didn’t get one.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything and everyone was very kind!
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniela

Stayed 3 nights in Sep 2025

8/10 Good

Catriona E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice very trendy hotel. In an extremely good location. Service a bit slow in the bar, but that was Madrid generally.
Stayed 3 nights in Sep 2025

6/10 Okay

Farrah

Stayed 3 nights in Sep 2025

10/10 Excellent

Marco Houman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More or less things were good however I wish you could have add couple of Bothell of water for free on daily basis versus paying 10 Euro to purchase a Bothell. As far as breakfast buffet foods are not organized and ready to serve but instead you need to order and wait to get your food. This morning took them 20 minutes to make our omelet ready.
Stayed 2 nights in Sep 2025

8/10 Good

Luis Angel Ayub

Liked: Cleanliness, staff & service, property conditions & facilities
This is not reallly VIP
Stayed 9 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Yoany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty
Stayed 5 nights in Sep 2025

10/10 Excellent

Georgia Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel, everything you need for a long weekend. Good location.
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel. Problem with air conditioning. Had to switch rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marianne

Stayed 1 night in Sep 2025

10/10 Excellent

Nuran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very friendly and helpful. The hotel is very clean and has great amenities. It's right across from the Reina museum and walking distance to other attractions. Breakfast buffet was delightful. Highly recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid Stay

Stayed as a couple for 5 nights. On checking in we were asked if we wanted to upgrade for extra space and breakfast, this felt over the top when we just wanted to get to our room and not be sold to. Room had issues; toilet not flushing properly and room was cold as the aircon could not be reduced to a less powerful output. Alternative was to turn off aircon which made room uncomfortable. Other facilities were good, pool, rooftop bar and a 10% discount was applied to some drinks.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sushanto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff service was great. Check in staff very friendly. Hotel decor was stylish and trendy. Clean rooms. Security staff could chill down a bit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josef Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Très bien, mais peut faire mieux.

Hotel moderne et confortable. Très bon accueil alors que le personnel a souligné notre anniversaire avec une délicate attention. Lit et literie haut de gamme. Il est trèes décevant par contre qu'en fournissant des capsules de café chaque matin, il soit à ce point difficile d'obtenir deux petits cups de lait supplémentaires de 10 ml. Il a fallu insister alors qu'on nous répondait que c'était la politique, et recommencer le lendemain. Dans un hôtel 4 étoiles, ce genre de demandes tellement insignifiantes en terme de coût ne devraient même pas être discutées. Au moment du départ, l'arrogance du garçon lorsque nous lui avons souligné ce problème n'a pas arrangé les choses. Dommage.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff . Food at the restaurant was very good
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City scenes

Great hotel, service was amazing. Rooftop bar was a highlight.
Stayed 3 nights in Aug 2025