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Petit Palace Plaza del Carmen

Property class: 4

Photo gallery for Petit Palace Plaza del Carmen

A neatly made bed with white linens and patterned pillows, a wooden headboard, and a large mirror reflecting the room's interior.
A restaurant with white brick walls, wooden tables, and blue chairs.
A reception area with a stone wall, wooden reception desk, hanging pendant lights, a potted plant, and a view of the outside through a large window.
A hotel entrance with a glass door, a brick wall, and a large spherical light fixture above.
A multi-story building with a pink facade, balconies, and outdoor seating areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is AU$276
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Plaza del Carmen, 4, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a double bed, two patterned pillows, a bedside lamp, a phone, and a power outlet on the wall.

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Attic Room

A neatly made bed with white linens and patterned pillows, a wooden headboard, and a large mirror reflecting the room's interior.

Attic Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Quadruple Room

A hotel room with a bunk bed, a wooden panel wall, and a bedside table with a lamp.

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free wired internet

View all photos for Basic Double Room

A hotel room with a bed, a bedside table, a chair, a desk, and a curtain.

Basic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Quadruple Room, Balcony

A view through a window with a metal railing, featuring a street with buildings, a tree, and a parked car.

Quadruple Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed
  • Free wired internet

Room

  • Sleeps 10
  • Free wired internet

Room

  • Sleeps 8
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

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About the area

Madrid

Petit Palace Plaza del Carmen puts you in the heart of Madrid, within steps of Preciados Street and Puerta del Sol. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Sights within a 10-minute walk of this 4-property class Madrid Centro hotel include Gran Via and Plaza Mayor.

What's nearby

  • Preciados Street - 2 min walk - 0.2 km
  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Tapa Tapa - ‬3 min walk
  • ‪Makáá - ‬1 min walk
  • ‪100 Montaditos - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪bosforos kebab montera - ‬4 min walk

About this property

Petit Palace Plaza del Carmen

Petit Palace Plaza del Carmen offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Plaza del Carmen also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
Petit Palace Plaza del Carmen offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Frequently asked questions

What is the cancellation policy at Petit Palace Plaza del Carmen?

Petit Palace Plaza del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Petit Palace Plaza del Carmen?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Petit Palace Plaza del Carmen on 2 Nov 2026 start from AU$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Petit Palace Plaza del Carmen serve breakfast?

You bet, buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Petit Palace Plaza del Carmen?

No, Petit Palace Plaza del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Petit Palace Plaza del Carmen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Petit Palace Plaza del Carmen?

Furry friends are welcome at Petit Palace Plaza del Carmen, with food and water bowls on offer.

Petit Palace Plaza del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 969 reviews
Rating 8 - Good. 353 out of 969 reviews
Rating 6 - Okay. 113 out of 969 reviews
Rating 4 - Poor. 34 out of 969 reviews
Rating 2 - Terrible. 16 out of 969 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff veryfriendly. Breakfast was great !
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and couteous staff!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, amazing staff, well kept rooms
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very clean and staff are very friendly and nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, so close to everything. Room for family of 4 was great! Sylvia at the front desk was so friendly. We would stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, solid facilities and brilliant breakfast
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, and friendly staff.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service actitud from the employees. However, the property’s air conditioning is a whole different deal. It does not cool down at all! A fan had to be provided for us yo be able to sleep!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleaning and area is convince
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of El Centro but still offering peaceful stay. Staff was EXCELLENT. Very kind to me and my family. Can’t go wrong; lovely small hotel but every care taken for a great stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean Nice staff Cleaners worked hard bravo The location is excellent The room was a little small
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Great overall!
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, helpful staff, great location.
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The only thing to take into consideration, our room was extremely small. We were only staying for one night so it wasn’t that bad. But I can’t imagine staying longer. This was our last night before heading home so we did have 4 large suitcases.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel : Sandra was excellent
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to multiple food and sightseeing options.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness
If you are looking for affordable luxury, this is not it; however, it is great of your only purpose is to go and have a good sleep.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very well located but the best part of this hotel is Roxana the lady that prepared breakfast !!! What a great breakfast and she is fantastic about how beautiful and’s wonderful appetizing her food is!!
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Staff & service
They were not accommodating to us and only
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great facility everything very clean and the breakfast 5 stars.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very spacious and clean. Beds were very comfortable. Large variety of food for breakfast. Staff was very helpfull and provided great recommendations. Location is right in the middle of everything, which helps a lot if you don’t want to explore the city in one go.
Stayed 3 nights in Nov 2025