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CoolRooms Palacio de Atocha

4.0 star property
Upscale Madrid hotel in Madrid Centro with 24-hour front desk

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Photo gallery for CoolRooms Palacio de Atocha

Terrace/patio
Exterior
Suite
Restaurant
Reception
Reviews
9.8

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Popular LocationPuerta del Sol5 min walk
  • Popular LocationPrado Museum11 min walk
  • Popular LocationGran Via12 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)24 min drive

Room options

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Memory foam bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Memory foam bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 100 sq m
  • Sleeps 4
  • 2 King Beds

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The price is AU$1,624
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includes taxes & fees
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About the area

Madrid

CoolRooms Palacio de Atocha puts you in the heart of Madrid, steps from Plaza de Santa Ana and within a 10-minute stroll of Puerta del Sol. Highlights at this Victorian hotel include a restaurant, an outdoor swimming pool and a poolside bar. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and Calle de Alcalá.

What's nearby

  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 11 min walk
  • Gran Via - 12 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • Café Central - 2 min walk
  • Lateral - 2 min walk
  • Cervecería Alemana - 3 min walk
  • Zuppa - 1 min walk
  • Casa Alberto - 3 min walk

About this property

CoolRooms Palacio de Atocha

Upscale Madrid hotel in Madrid Centro with 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at CoolRooms Palacio de Atocha. Parking is available for a fee.

This Victorian Madrid hotel is smoke free.

  • 35 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 17.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 30 for adults and from EUR 17.8 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 32 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

What is the cancellation policy at CoolRooms Palacio de Atocha?

CoolRooms Palacio de Atocha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on 28 May 2024 start from AU$689.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CoolRooms Palacio de Atocha?

Yep, CoolRooms Palacio de Atocha has a self car park for EUR 32 per day.

Does CoolRooms Palacio de Atocha have a pool?

Yep, and guests love it! CoolRooms Palacio de Atocha has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes CoolRooms Palacio de Atocha a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at CoolRooms Palacio de Atocha.

Is CoolRooms Palacio de Atocha family-friendly?

You bet! With amenities like babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise CoolRooms Palacio de Atocha is a hit with families.

Does CoolRooms Palacio de Atocha serve breakfast?

You bet, our visitors give a thumbs up to the cooked-to-order brekkie here! Offered daily from 7:30 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at CoolRooms Palacio de Atocha?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at CoolRooms Palacio de Atocha?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at CoolRooms Palacio de Atocha?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at CoolRooms Palacio de Atocha?

No, pets are not allowed.

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 630 out of 702 reviews" "
Rating 8 - Good. 59 out of 702 reviews" "
Rating 6 - Okay. 5 out of 702 reviews" "
Rating 4 - Poor. 4 out of 702 reviews" "
Rating 2 - Terrible. 4 out of 702 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Gregory, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The property was quiet despite being very well located. Really enjoyed the spacious room (Junior Suite) and the staff were very helpful, welcoming and friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 8 nights in Dec 2023

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended in the center of Madrid
Fab hotel in excellent location, lovely service and a really great breakfast. We stayed twice, second time ipgraded to a most wonderful room (thank you Cool Rooms!), but the first room.was also very very nice!
Stayed 3 nights in Jan 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family travel with a wheelchair
The entire experience with this hotel was five-star from start to finish. Our daughter is in a wheelchair and they made sure we were comfortable everywhere in the hotel, and were extremely helpful in booking restaurants and making recommendations that met our needs, too.
Stayed 5 nights in Jan 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location
Stayed 1 night in Jan 2024

10/10 Excellent

Ricardo, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Old downtown Madrid close to many cafes and restaurants. Easy walk to Plaza Mayor and Museums del Prado and Reina Sofia. Their tapas bar 34 is very convenient and has good prices and great service. The rooms are some of the biggest in any hotel in Madrid with all the trimmings of a Hotel of this star rating.
Stayed 4 nights in Dec 2023

10/10 Excellent

ana

Stayed 5 nights in Dec 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Charles, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Large room- junior suite.
Stayed 1 night in Dec 2023