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CoolRooms Palacio de Atocha

Property class: 4

Photo gallery for CoolRooms Palacio de Atocha

A poolside area with wooden decking, outdoor seating, and a small pool.
Creator video
A table set for breakfast with croissants, fruit, and coffee, overlooking a pool.
An ornate hallway with a chandelier, a neon sign reading "COOL ROOMS", and a staircase leading to an upper level.
A modern living room with a large window offering a city view at sunset.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$606
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Premium Double Room

A spacious bedroom with a large bed, a bedside table with lamps, and a bench.

Premium Double Room

10.0 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, bedside tables, a desk, and built-in shelving.

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, bedside tables, a ceiling light, and a view of the bathroom.

Deluxe Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

A bedroom with a large bed, a skylight, a bedside table with a lamp, and a bench.

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

A spacious bedroom with a large bed, a bench, a desk, and a seating area with a sofa and chairs.

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

A rooftop hot tub with a view of a church and surrounding buildings.

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Madrid

CoolRooms Palacio de Atocha puts you in the heart of Madrid, within just a 10-minute stroll of popular attractions like Puerta del Sol and Plaza Mayor. Highlights at this Victorian hotel include a restaurant, an outdoor swimming pool and a poolside bar. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 4-property class Madrid Centro hotel, attractions include Gran Via and National Prado Museum.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • San Miguel Market - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Acid Bakehouse - ‬3 min walk
  • ‪Casa Alberto - ‬3 min walk
  • ‪Ambu - ‬3 min walk
  • ‪Gosto Café - ‬2 min walk
  • ‪Zuppa - ‬1 min walk

About this property

CoolRooms Palacio de Atocha

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at CoolRooms Palacio de Atocha. Parking is available for a fee.

This Victorian Madrid hotel is smoke free.

  • 35 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 30 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 32 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses some geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

What is the cancellation policy at CoolRooms Palacio de Atocha?

CoolRooms Palacio de Atocha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on 28 Oct 2026 start from AU$606, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CoolRooms Palacio de Atocha?

Yep, CoolRooms Palacio de Atocha has a self car park for EUR 32 per day. A self car park is also available, for a fee.

Does CoolRooms Palacio de Atocha have a pool?

CoolRooms Palacio de Atocha has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes CoolRooms Palacio de Atocha a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at CoolRooms Palacio de Atocha.

Is CoolRooms Palacio de Atocha family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that CoolRooms Palacio de Atocha is a hit with families.

Does CoolRooms Palacio de Atocha serve breakfast?

Yep, cooked-to-order brekkie is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at CoolRooms Palacio de Atocha?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at CoolRooms Palacio de Atocha?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at CoolRooms Palacio de Atocha?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at CoolRooms Palacio de Atocha?

No, pets are not allowed.

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 911 out of 1003 reviews
Rating 8 - Good. 77 out of 1003 reviews
Rating 6 - Okay. 6 out of 1003 reviews
Rating 4 - Poor. 4 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at Coolrooms - beautiful hotel in a great location - cannot wait to come back again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Madrid, very close to areas we wanted to see
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, great and friendly staff!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between the Prado Museum and Plaza Mayor
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near amazing restaurants! Beautiful rooms and excellent service. The breakfast is a must do!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. Perfect central location with a welcoming and friendly staff. The rooms had all of the amenities we could possibly need. We had a wonderful experience and would highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Absolutely outstanding, will be back!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Superb accommodation and excellent service
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally well located and the rooms and common areas are very well kept. Staff is super friendly. Definitely coming back here in my next trip to Madrid
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decorated rooms. Second time I stay at the hotel. Fresh food and high end amenities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last night stay in Madrid and it was FANTASTIC!!! The staff was over-the-top helpful and kind; the room was immaculate and well pointed and the location was spot on! It will be our home away from home when we're back in Spain! ALWAYS!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully Mai rained property in the heart of Madrid. The staff were very accommodating and helpful. Our double double room was spacious and well appointed and the bathroom was huge. Also a quiet property within walking distance to everything on our list.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem in the heart of Madrid. We were so impressed with our stay and the service was definitely 5 star! From the rooms, amenities, food, decor, and small touches, everything was perfect! Thank you for an amazing week in Madrid!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the suite. Stunning.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel, prime location, extraordinary staff and overall we had an exquisite experience. We arrived early and were able to check-in immediately. The food was excellent and the breakfast was the best we had in hotels. Highly recommended, and without any doubt, this will be our first choice again when we return to Madrid.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You're going to love where we're staying. The hotel sits right in the heart of everything, and I mean everything. Shopping, tapas bars, restaurants, a tablao, and the train station are all just a short walk away. No taxis, no stress, just step outside, and the city is yours to explore. The hotel itself is spotless, and the staff is genuinely warm and welcoming. You're in good hands.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything is perfect, including location, room cleanliness, room amenity, breakfast food variety, staff service and VIP access food and beverage.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning. I was originally staying at the Four Seasons and decided to switch to Palacio Atocha. I couldn’t have been more pleased with the personal attention and lovely room (highly recommend the junior suite!)
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and extremely confortable The hotel is perfectly managed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and beautiful! Service was fabulous and location was very central. Loved our stay
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
A great stay! We got a beautiful suite, everything spotless clean and top notch A huge beautiful bathroom, great amenities Thank you guys
Stayed 2 nights in Sep 2025