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CoolRooms Palacio de Atocha

4.0 star property
Victorian hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for CoolRooms Palacio de Atocha

Signature Suite | Living area
Creator video
Property entrance
Staircase
Deluxe Double Room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
The current price is AU$437
includes taxes & fees
16 July - 17 July

Explore the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Memory foam bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Memory foam bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 100 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Madrid

CoolRooms Palacio de Atocha puts you in the heart of Madrid, steps from Plaza de Santa Ana and within a 10-minute stroll of Puerta del Sol. Highlights at this Victorian hotel include a restaurant, an outdoor swimming pool and a poolside bar. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • El Retiro Park - 5 min drive - 2.5 km

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Mauna Loa - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Victorian hotel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at CoolRooms Palacio de Atocha. Parking is available for a fee.

This Victorian Madrid hotel is smoke free.

  • 35 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 32 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

What is the cancellation policy at CoolRooms Palacio de Atocha?

CoolRooms Palacio de Atocha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on 16 July 2025 start from AU$437.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CoolRooms Palacio de Atocha?

Yep, CoolRooms Palacio de Atocha has a self car park for EUR 32 per day.

Does CoolRooms Palacio de Atocha have a pool?

CoolRooms Palacio de Atocha has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes CoolRooms Palacio de Atocha a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at CoolRooms Palacio de Atocha.

Is CoolRooms Palacio de Atocha family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that CoolRooms Palacio de Atocha is a hit with families.

Does CoolRooms Palacio de Atocha serve breakfast?

Yep, cooked-to-order brekkie is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at CoolRooms Palacio de Atocha?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at CoolRooms Palacio de Atocha?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at CoolRooms Palacio de Atocha?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at CoolRooms Palacio de Atocha?

No, pets are not allowed.

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 788 out of 869 reviews
Rating 8 - Good. 67 out of 869 reviews
Rating 6 - Okay. 6 out of 869 reviews
Rating 4 - Poor. 4 out of 869 reviews
Rating 2 - Terrible. 4 out of 869 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

Yunyi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coolrooms Atocha was absolutely our highlight of the trip. It was at the center of everything. We walked everywhere with our five year old without an issue. The hotel staff was so friendly. We were able to check in early and they made the whole experience smoothly. The size of the Junior suite was huge, including the bathroom. We were so surprised that even the sofa bed was made so nice and clean, for our child to sleepnin. Amenity was on another level: they had blowdryer and hair straightener from GHD, and I loved the scent of their toiletry as well. We are definitely going to return if we are ever visiting Madrid again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Uno de los hoteles más completos en los que me he hospedado. Te brindan todo lo que necesitas de viaje; pasta dental, cepillo de dientes, plancha de pelo. Los productos de baño Molton Brown, el detalle en el diseño, regalo de cortesía como cava. El servicio te hace sentir como si fueras de la realeza. 10/10

10/10 Excellent

Eliana, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here you will not be sad

It was beautiful. So happy we chose to stay here. The restaurant in the hotel was perfect and the service was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing little hotel with exceptional staff

This small and friendly hotel is ideally located in the centre of Madrid perfect for sightseeing.It only has about 37 rooms and every guest's need is taken care of by its well trained and exceptional staff. So if you want super luxury and comfort then this is the hotel for you.
Stayed 7 nights in Feb 2025

10/10 Excellent

Shai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just perfect! The room was huge and like brand new with luxurious amenities, the staff was super nice and accommodating, location of the hotel is excellent right in the center and near everything you might need. Our stay there really exceeded all our expectations.
Stayed 4 nights in Feb 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love this hotel. Hd a problem this time with the air con though and room was too hot.
Stayed 1 night in Feb 2025

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable stay. Perfect location for a long weekend stay to explore. Staff were incredible, will come back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Bobbi J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ismael

Stayed 3 nights in Jan 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier property and amenities. Great location, safe and walkable to all attractions
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel - incredible staff and the location was second to none.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es excelente y su personal de primera para mi de los mejores hoteles que me he quedado en Madrid
Stayed 3 nights in Jan 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a fabulous week at this unique, palace boutique hotel, while in Madrid. The staff was so friendly, helpful, and welcoming! We enjoyed our Junior Suite and daily breakfast. It’s a great location for walking to all 3 museums, plazas, and the center of Madrid. We highly recommend this hotel for spending a memorable week in Madrid, Spain 🇪🇸
Stayed 7 nights in Dec 2024

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience♥️

Other than the excelent and convenient location in the heart of the city centre, the service was absolutely outstanding.
Stayed 8 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was outstanding! From the moment we were greeted at check in and throughout our stay they were constantly catering to our every need. The suite was amazing super spacious and upgraded. I would definitely stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2024

10/10 Excellent

banafsheh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property (an old palace that is revitalized). Beautiful and very spacious room (we were upgraded to premium) with a lot of small and important details for comfort that are well thought through. The staff was super friendly and helpful. I wish we had more than one night.
Stayed 1 night in Dec 2024