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Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via

Photo gallery for Hotel Emperador

Experience the classic European charm of Hotel Emperor, featuring a curved facade with balconies and large windows.
Enjoy a spacious room with a large dining table, ornate door, and expansive window offering a view of the outdoors.
Relax by the rooftop pool, surrounded by a vibrant urban landscape.
Relax on the outdoor terrace with tables, chairs, and a fire pit, taking in the city views and serene ambiance.
Classic design meets comfort in this stylish hotel room, featuring a plush seating area, elegant artwork, and a beautifully patterned carpet.

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

8.8 out of 10
Excellent
(144 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Interior)

1 bedroom, minibar, in-room safe, desk

Single Room (Interior)

8.2 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Separate bedroom
Hairdryer
Private bathroom
  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Madrid

Hotel Emperador puts you in the heart of Madrid, within steps of popular attractions like Gran Via and Plaza de España - Princesa. Highlights at this hotel include an outdoor swimming pool, a poolside bar and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. 2153 square feet (200 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Puerta del Sol and Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Hotel with a rooftop terrace, steps from Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Emperador?

Hotel Emperador offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Emperador have a pool?

Yep, and guests love it! Hotel Emperador has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from May to September.

Does Hotel Emperador serve breakfast?

You bet, our travelers can't get enough of the buffet breakfast here! Offered daily from 7:30 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Emperador?

No, Hotel Emperador does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Emperador?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Emperador?

No, only service animals are allowed.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1204 out of 1693 reviews
Rating 8 - Good. 346 out of 1693 reviews
Rating 6 - Okay. 93 out of 1693 reviews
Rating 4 - Poor. 26 out of 1693 reviews
Rating 2 - Terrible. 24 out of 1693 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Awilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice people
Stayed 4 nights in Apr 2025

10/10 Excellent

Ireneusz, Freehold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city center. Walking distance to major attractions. Good breakfast and friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ALONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

LUIS ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except they don't have an emergency plan for when they don't have power.
Stayed 3 nights in Apr 2025

2/10 Terrible

Brendan

Disliked: Staff & service
I would have liked this hotel if it wasn’t for the extremely rude Porter who started shouting at me for no reason claiming that I had been to pick up my luggage four times when it was completely not true. I went to complain to the reception to tell him off, and they did not do much I do not expect this treatment at a four-star hotel I don’t come to be insulted.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great hotel

Location is brilliant, the hotel is truly exceptional, the rooftop is also a plus with amazing views
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamalini, Nunawading

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, metro station a few minutes walk away. Helpful staff. Room was spacious. Overall a very comfortable and pleasant stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zandra

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, friendly staff and good cleaning and condition of the installation If you have a car the parking is imposible and very Noisy but excellent place
Stayed 3 nights in Apr 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looks good inside and is located on gran via where stores like Lacoste, Uniqlo, and others exists. Some close dining options available. It has Santo Domingo metro few steps away.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 10 nights in Apr 2025

10/10 Excellent

Seong Eun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All goods
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect base for a Madrid trip

Well located and a touch of luxury- perfect in every way.
Stayed 5 nights in Apr 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

SUK OH

Stayed 2 nights in Apr 2025

10/10 Excellent

LEONOR, BOCA RATON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent staf ,clean and close to meny restaurant and places walkable
Stayed 7 nights in Apr 2025

8/10 Good

Bobby, SCHENECTADY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast nice staff. Need tissues in the room .
Stayed 3 nights in Apr 2025

10/10 Excellent

Bosco C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jean, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on Gran Via. In room safe, coffeemaker, bathrobes and slippers, only one quirk, double bed, we prefer queen or king. Two windows with small balcony, great for people watching or Zurich marathon race on Sun 4/27/25.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leigh

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 3 nights in Apr 2025

6/10 Okay

Kari

Liked: Staff & service, amenities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Habram

Travelled with partner
Liked: Amenities
Excelente atención y maravilloso Hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is Beautiful and located in central Madrid, but is only one problem, a guy who happens to be the restaurant manager (Breakfast). He has single handedly ruined my stay at the Hotel and I would definitely never visit again EVER thanks to this horrible man!
Stayed 4 nights in Apr 2025