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Chic & Basic dot

3.0 star property
Hotel with a 24-hour front desk, a short walk to Gran Via

Photo gallery for Chic & Basic dot

Exterior
Classic Room
Superior Double Room, Terrace | Terrace/patio
Front of property
Hair dryer, towels, soap, shampoo

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$193
includes taxes & fees
13 July - 14 July

Explore the area

Map
Calle del Maestro Victoria 5, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Chic & Basic dot places you in the centre of Madrid, within a short 5-minute stroll of popular places like Gran Via and Puerta del Sol. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find multilingual staff, luggage storage and a front desk safe. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Prado Museum - 16 min walk - 1.4 km

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Callao Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Gourmet Experience Gran Via - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Takos - ‬3 min walk
  • ‪Chocolateria 1902 - ‬3 min walk

About this property

Chic & Basic dot

Hotel with a 24-hour front desk, a short walk to Gran Via
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front desk safe and a lift.

This 3-star Madrid hotel is smoke free.

  • 51 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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  • Free WiFi
  • Air conditioning
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The price is AU$203
includes taxes & fees
20 July - 21 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Frequently asked questions

What is the cancellation policy at Chic & Basic dot?

Chic & Basic dot offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chic & Basic dot?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Chic & Basic dot on 13 July 2025 start from AU$193.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chic & Basic dot serve breakfast?

Sure does, cooked-to-order brekkie is served weekdays between 8:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Chic & Basic dot?

No, Chic & Basic dot does not offer an airport shuttle service.

What time are check-in & check-out at Chic & Basic dot?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Chic & Basic dot?

No, only service animals are allowed.

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 924 reviews
Rating 8 - Good. 225 out of 924 reviews
Rating 6 - Okay. 57 out of 924 reviews
Rating 4 - Poor. 14 out of 924 reviews
Rating 2 - Terrible. 10 out of 924 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Madrid!

Everything was great! Staff were very welcome and helpful with everything that we asked of them. The room was everything that we asked for and privacy was always maintained when asked of it. Location of the hotel is an added bonus as it is in the centre of Madrid, strongly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to many locations.
Stayed 4 nights in Mar 2025

10/10 Excellent

Saritha

Stayed 1 night in Mar 2025

10/10 Excellent

Bakhtiyor

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was small but nice, very close to main attractions. The only thing is that you can hear everything in the hallways. We wanted to sleep in on a sunday and you could hear everything next door with the housekeeper at 8am. The pillows were very hard and uncomfortable. The shower pressure was very inconsistent, one second its very hot and then its colder.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Margarita, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location. I loved it!
Stayed 4 nights in Feb 2025

8/10 Good

Carlos

Stayed 5 nights in Feb 2025

8/10 Good

May

Stayed 2 nights in Feb 2025

8/10 Good

Dillon

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms, great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was accommodating. The amenities were great, and I loved the location! Definitely coming back
Stayed 3 nights in Nov 2024

10/10 Excellent

Weiguo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best location. Easy Reachable to royal palace and square.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel- I love staying there and the restaurant next door is delicious and convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for shopping and eating. Could get noisy at night. The breakfast was amazing from the restaurant attached to the hotel. Everyone was very friendly and helpful. Showers were great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación perfecta.

La pasamos muy bien.Estw hotel tiene una excelente ubicación. Nos encantó la cercanía con varios lugares turísticos y la zona para hacer compras y comer muy bien. David, el chico que está en el check in es muy amable y servicial.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absouloutly love this boutique hotel. Very convenient to explore museums and other attraction in Madrid. So many dining options to chose. The hotel is very chic very clean also. I definitely recommend it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and friendly. The room was super clean. Loved the modern decor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location!

Conveniently located in Central Madrid. Spacious rooms and modern style. Totally recommend it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Madrid
Stayed 3 nights in Jan 2025

10/10 Excellent

Bi Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very clean, staffs are very nice, good location
Stayed 2 nights in Jan 2025