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Chic & Basic dot

3.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Gran Via

Photo gallery for Chic & Basic dot

Exterior
Superior Double Room, Terrace | Terrace/patio
Classic Room
Front of property
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$182
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Calle del Maestro Victoria 5, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(128 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Chic & Basic dot places you in the centre of Madrid, within a short 5-minute stroll of popular places like Gran Via and Puerta del Sol. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find multilingual staff, luggage storage and a front desk safe. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de Callao - 2 min walk - 0.2 km
  • Plaza de España - Princesa - 5 min walk - 0.4 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Callao Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Cafetería El Corte Inglés - ‬1 min walk
  • ‪Oroya - ‬1 min walk
  • ‪TAKOS - ‬3 min walk
  • ‪Café & Té - ‬3 min walk
  • ‪Jollibee - ‬2 min walk

About this property

Chic & Basic dot

Hotel with a 24-hour front desk, 3-minute walk to Gran Via
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front desk safe and a lift.

This 3-star Madrid hotel is smoke free.

  • 51 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

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7 Jan - 8 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Frequently asked questions

What is the cancellation policy at Chic & Basic dot?

Chic & Basic dot offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chic & Basic dot?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Chic & Basic dot on 5 Jan 2026 start from AU$182.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chic & Basic dot serve breakfast?

Sure does, cooked-to-order brekkie is served weekdays between 8:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Chic & Basic dot?

No, Chic & Basic dot does not offer an airport shuttle service.

What time are check-in & check-out at Chic & Basic dot?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Chic & Basic dot?

No, only service animals are allowed.

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Sep 2025

10/10 Excellent

Carola

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper nice! Breakfast just next door, GF and Dairy free perfect for me! Depending on other people likes and preferences, maybe better pay for what you want. Need to check menu of included meals.
Stayed 4 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edgardo Ortiz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff! Great location!
Stayed 4 nights in Aug 2025

6/10 Okay

ralph

Travelled with partner
Liked: Cleanliness, staff & service
On our last night, the water was not working. I was not able to shower before I checked out and got on my flight.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

Stayed 4 nights in Sep 2025

10/10 Excellent

Faustyna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Madrid was absolutely wonderful. The hotel exceeded expectations in every way. The location couldn’t have been better—right in the heart of the city, close to everything yet still quiet enough to feel relaxing. The room itself was spacious, spotless, and tastefully designed. The bathroom was especially lovely—modern, stylish, and clearly well maintained. Everything felt fresh and carefully looked after, which made it easy to settle in right away. Check-in and check-out were seamless, quick, and stress-free. No waiting around, no confusion—just efficient, professional service. Overall, it was a beautiful stay that combined comfort, convenience, and a touch of elegance. I’d happily return and would highly recommend this hotel to anyone visiting Madrid.
Stayed 2 nights in Sep 2025

8/10 Good

Rodel, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Near the metro. The staff are great and helpful. Pretty basic (thus the name). Don’t expect too much. There’s free Nespresso coffee.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Keep doing what you are doing. I booked a 1 night before our departure to USA on the 19th 👍
Stayed 4 nights in Sep 2025

8/10 Good

Cecil

Liked: Staff & service

Great little place

Great little place for a couple nights. Great location. Would be nice to have coffee in the rooms. You have to wait until 8am for the cafe to open next door or run to Starbucks up the road at 7am.
Stayed 2 nights in Sep 2025

8/10 Good

Nazanin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel súper ubicación!
Stayed 5 nights in Sep 2025

10/10 Excellent

Margarita Ester

Travelled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy and friendly

Friendly staff, easy checking, great location.
Stayed 2 nights in Sep 2025

6/10 Okay

Anil

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Excellent location although difficult to find and require walking to reach it being in the no traffic zone. Easy walking to most places. It should not be classified as a hotel per se- it’s just a room with bathroom facilities and an open place to hang clothes. No tea/coffee maker, only 2 plastic glasses in the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pao Chi

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Olga, Bridgeport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel esta muy centrico cerca de todo caminando gran via, plaza Mayor, tiendas como Zara, Corte ingles. El desayuno muy rico y saludable. La atención en recepción excelente siempre dándonos ayuda y buenas sugerencias.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort

Breakfast

Bad attention, bad breakfast. Its not in the hotel but in the restaurant near.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josh

Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely room, the balcony is a great addition. Very comfortable! Check-in was efficient and to my delight I was able to get into my room sooner than expected. Staff were very friendly and informative. Location is very central and easy to get around. I'd highly recommend the hotel but I unfortunately did not rate the restaurant. My food was undercooked, I was charged with a very small discount for a meal I did not eat, it was disappointing as the hotel is fantastic.
Stayed 3 nights in Aug 2025

8/10 Good

mylene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria D N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located where the main attractions are walking distance.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrutamos mucho nuestra estancia. El personal del hotel es excelente. Lugar súper tranquilo aún en el centro de Madrid! Volveremos !!
Stayed 2 nights in Aug 2025