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Novotel Madrid Center

Property class: 4

Photo gallery for Novotel Madrid Center

Pool
An outdoor seating area with modern furniture and decorative panels, set against a sunset sky.
Restaurant
A modern bar area with a city view, orange seating, and a bar counter.
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$282
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
O'donnell 53, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪3 min walk‬
  • Place, El Retiro Park
    ‪8 min walk‬
  • Place, Gran Via
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with a bed, desk, chair, TV, and artwork.

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV mounted on the wall.

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Terrace

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Executive Room, 1 Queen Bed, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(63 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room with Sofa

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with a large bed, a separate bathroom with a mirror and sink, a small desk, and a chair.

Superior Room, 2 Single Beds

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with one Queen bed and two child beds

A hotel room with a large bed, a bedside table with a lamp, a small table with a bowl of fruit, and a teddy bear.

Standard Room with one Queen bed and two child beds

9.2 out of 10
Wonderful
(34 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed

Room

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

Novotel Madrid Center puts you in the heart of Madrid, connected to the convention centre and within a 20-minute stroll of Movistar Arena and El Retiro Park. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, Eat Bar, is open for breakfast, brunch, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. 16146 square feet (1500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Salamanca hotel include Puerta de Alcalá and National Prado Museum.

What's nearby

  • Movistar Arena - 3 min walk - 0.3 km
  • Calle de Alcalá - 6 min walk - 0.6 km
  • El Retiro Park - 8 min walk - 0.7 km
  • Puerta de Alcalá - 19 min walk - 1.6 km
  • Gran Via - 5 min drive - 2.1 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 15 min drive

Restaurants

  • Eat Bar
  • ‪El Parador del Jamón - ‬1 min walk
  • ‪Frank And Furt - ‬6 min walk
  • ‪Horchatería Alboraya - ‬5 min walk
  • ‪Arquibar Goya - ‬5 min walk

About this property

Novotel Madrid Center

Novotel Madrid Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Novotel Madrid Center. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 790 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Conference rooms
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Madrid Center offers 790 accommodations with minibars and a safe. Beds feature down duvets. 37-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 27 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

What is the cancellation policy at Novotel Madrid Center?

Novotel Madrid Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Madrid Center?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on 22 Nov 2026 start from AU$282, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Madrid Center?

Yep, Novotel Madrid Center has a covered self car park for EUR 27 per day. A self car park is also available, for a fee.

Does Novotel Madrid Center have a pool?

Novotel Madrid Center has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 11:00 AM to 8:00 PM (Seasonal outdoor pool open from June to September).

What makes Novotel Madrid Center a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Novotel Madrid Center.

Is Novotel Madrid Center family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Novotel Madrid Center is a hit with families.

Does Novotel Madrid Center serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Madrid Center?

No, Novotel Madrid Center does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Madrid Center?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Novotel Madrid Center?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Madrid Center?

No, pets are not allowed.

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 917 out of 1341 reviews
Rating 8 - Good. 304 out of 1341 reviews
Rating 6 - Okay. 78 out of 1341 reviews
Rating 4 - Poor. 24 out of 1341 reviews
Rating 2 - Terrible. 18 out of 1341 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Good family rooms Good restaurant and bar
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location with helpful staff and good breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and nice location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and the restaurant staff was helpful.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast buffet
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for the price !
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location especially you are driving. Excellent restaurant which is open for 24 hrs.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place to stay for few nights!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good neighborhood, best lobby 24 hrs , great staff , we will back
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good installation Very efficient staff Breakfast and Bar good service Rooms clean
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and very clean, helpful staff!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay here. The breakfast is very nice with lots of choices
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff always willing to help
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for our family
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, but the staff is awesome everyone make us feel as be at home. Highly recommend.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleans facilities, friendly and accommodating staff. Breakfast was highlight- big spread and four types of fresh juices made right in front of you. Highly recommend this place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff hospitality. Quality food, and clean room.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, two metro lines in short walking distance.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! It was close to the metro (public transportation) stations, had good amenities, pleasant and attentive staff, very comfortable and clean. The breakfast was wonderful and dinner/restaurant/bar area was nice to have after a long day of exploring Madrid/other areas of Spain. I would Highly recommend!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful hotel has everything you need for a weekend break . Beds comfortable and decent size bathroom . Location ok just a little out of the centre
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best breakfast, the room pretty clean
Stayed 1 night in Apr 2026