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Axel Hotel Madrid - Adults Only

4.0 star property
Adults-only hotel with spa services and 24-hour front desk

Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
Lobby
Flat-screen TV
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Laundry
  • 24/7 front desk
The current price is AU$189
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
Atocha 49, Madrid, 28012
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Axel Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Premium

1 bedroom, premium bedding, minibar, in-room safe

Axel Premium

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Suite

1 bedroom, premium bedding, minibar, in-room safe

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Bathrobes
Rainfall showerhead
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Premium Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel Premium Single Use

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel City

1 bedroom, premium bedding, minibar, in-room safe

Axel City

8.6 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Suite Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel Suite Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Bathrobes
Rainfall showerhead
  • 51 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Room

1 bedroom, premium bedding, minibar, in-room safe

Basic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Madrid

Axel Hotel Madrid - Adults Only places you steps from Plaza de Santa Ana and within a 10-minute stroll of Puerta del Sol. Highlights at this boutique hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a snack bar/deli, spa services and laundry facilities. Buffet breakfast is available on weekdays between 7 AM and 11 AM and on weekends between 8 AM and 11:30 AM. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 14 min walk - 1.2 km

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Casa Alberto - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪El Parnasillo del Príncipe - ‬3 min walk
  • ‪Vi Cool - ‬3 min walk

About this property

Axel Hotel Madrid - Adults Only

Adults-only hotel with spa services and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the swim-up bar. You'll find a business centre on site.

Public spaces have free WiFi. An outdoor pool, spa services, and multilingual staff are also featured at the boutique Axel Hotel Madrid - Adults Only.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 6 levels
  • Built in 2017
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Swim-up bar
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 11 AM on weekdays and 8 AM to 11:30 AM on weekends; EUR 16.50 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.5 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

What is the cancellation policy at Axel Hotel Madrid - Adults Only?

Axel Hotel Madrid - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Axel Hotel Madrid - Adults Only?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on 24 Aug 2025 start from AU$188.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Axel Hotel Madrid - Adults Only?

There's no onsite spa, but this property does offer services like massages.

Does Axel Hotel Madrid - Adults Only have a pool?

Axel Hotel Madrid - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Axel Hotel Madrid - Adults Only family-friendly?

No, Axel Hotel Madrid - Adults Only is an adults-only property.

Does Axel Hotel Madrid - Adults Only serve breakfast?

Sure does, buffet breakfast is served weekdays between 7 AM and 11 AM and weekends between 8 AM and 11:30 AM.

Is there a free airport shuttle available at Axel Hotel Madrid - Adults Only?

No, Axel Hotel Madrid - Adults Only does not offer an airport shuttle service.

What time are check-in & check-out at Axel Hotel Madrid - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Axel Hotel Madrid - Adults Only?

No, only service animals are allowed.

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing, they were super helpful, they went really out of their way to help me with an issue I had (nothing to do with the hotel). Supper appreciated!! Thanks!
Stayed 2 nights in May 2025

8/10 Good

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Leon

Stayed 3 nights in Apr 2025

10/10 Excellent

Eden

Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Gay friendly hotel!

Service & staff very accommodating. Clean hotel. Great breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Kelvia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a couple of nights. Far away from center
Stayed 3 nights in Apr 2025

6/10 Okay

Barry

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, property conditions & facilities

50/50

Front desk help was amazing. Provided great information and was very friendly. The bartender not so much. We had to wait quite a while for him to wait on us. He wasn’t very friendly actually seemed kind of annoyed. He spilled my glass of champagne and if it wasn’t for another customer saying that he spilled it, I think he would’ve blamed me. The room was fine but since it seemed to be geared towards a couples fun night it was awkward for my daughter and I. The shower was exposed to the room. Zero privacy. Breakfast was good. I don’t think it was worth the price since we had stayed in Madrid at another hotel a few blocks closer to Plaza Sol and it was much less and just as nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. I booked a basic room that came with one bed and I asked if I could have two beds and they were very nice and accommodating. The mattresses were a bit hard but overall a great stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great amenities. Great complimentary toiletries. Fair price. The mirrors in the rooms are great. The only downside is the lace curtains separating the bathroom area from the bedroom but that is a very minor issue.
Stayed 3 nights in Apr 2025

10/10 Excellent

Trupti Madhav

Stayed 3 nights in Apr 2025

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Alex hotel!

We had a very nice stay in the hotel! Hotel staff are very friendly and corteous!
Stayed 1 night in Apr 2025

10/10 Excellent

Anthonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel Medeiros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplesmente excelente!
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

vinay

Travelled with family
Liked: Staff & service

It is OK.

Good location. Helpful and friendly staff. Did not like the black colour every where. Too dark,
Stayed 4 nights in Mar 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Incredibly friendly and welcoming staff. Very informative. Great hotel to meet new people too if travelling solo.
Stayed 4 nights in Feb 2025

8/10 Good

Bertrand, Palm City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody charming at front desk. Nice place, well located. Roof terrasse/bar/pool that must be awesome during the warm season (it was too cold during our visit). Our room was decorated very stylishly, well equipped, fairly quiet, rather small however. We would return, even though we were a hetero couple in a place considering itself a gay hotel, we felt very welcomed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay. Great location, wonderful staff, very helpful and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

What an amazing hotel ! Right in the centre of everything and close to the main Art Galleries. Friendly staff, shout out to Daniel who was very helpful on reception. Well designed room with amazing lighting. Superb roof top bar and pool with great views over Madrid. I was a solo female traveller and made to feel very welcome. Thank you.
Stayed 3 nights in Mar 2025