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Axel Hotel Madrid - Adults Only

4.0 star property
Adults-only hotel with spa services and 24-hour front desk

Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool umbrellas, pool loungers
Executive lounge
Premium bedding, minibar, in-room safe, desk
Lobby
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$192
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Atocha 49, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Axel City

Premium bedding, minibar, in-room safe, desk

Axel City

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Axel Premium

Premium bedding, minibar, in-room safe, desk

Axel Premium

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Premium bedding, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Separate bath and shower
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Premium bedding, minibar, in-room safe, desk

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Axel Premium Single Use

Premium bedding, minibar, in-room safe, desk

Axel Premium Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Suite Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Separate bath and shower
  • 51 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Junior Suite

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 29 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, minibar, in-room safe, desk

Basic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
Minibar
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

About the area

Madrid

Axel Hotel Madrid - Adults Only places you steps from Plaza de Santa Ana and within a 10-minute stroll of Puerta del Sol. Highlights at this boutique hotel include an outdoor swimming pool and in-room free WiFi. .A pampering day can include deep-tissue massages and sports massages. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7 AM and 11 AM and on weekends between 8 AM and 11:30 AM. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Gran Via - 10 min walk - 0.9 km
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.9 km

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Casa Alberto - ‬2 min walk
  • ‪Acid Bakehouse - ‬2 min walk
  • Sky Bar
  • ‪La Merecida - ‬2 min walk
  • ‪Brunchit - Las Letras - ‬1 min walk

About this property

Axel Hotel Madrid - Adults Only

Adults-only hotel with spa services and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at the boutique Axel Hotel Madrid - Adults Only.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 6 levels
  • Built in 2017
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Swim-up bar
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 11 AM on weekdays and 8 AM to 11:30 AM on weekends; EUR 17 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

What is the cancellation policy at Axel Hotel Madrid - Adults Only?

Axel Hotel Madrid - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Axel Hotel Madrid - Adults Only?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on 11 Jan 2026 start from AU$192.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Axel Hotel Madrid - Adults Only?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Axel Hotel Madrid - Adults Only have a pool?

Axel Hotel Madrid - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Axel Hotel Madrid - Adults Only family-friendly?

No, Axel Hotel Madrid - Adults Only is an adults-only property.

Does Axel Hotel Madrid - Adults Only serve breakfast?

Sure does, buffet breakfast is served weekdays between 7 AM and 11 AM and weekends between 8 AM and 11:30 AM.

Is there a free airport shuttle available at Axel Hotel Madrid - Adults Only?

No, Axel Hotel Madrid - Adults Only does not offer an airport shuttle service.

What time are check-in & check-out at Axel Hotel Madrid - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Axel Hotel Madrid - Adults Only?

No, only service animals are allowed.

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was extremely enjoyable, along with the service from its staff. Laundry service was quick and easy. The food catering/room service was also delicious with plenty of options. The location of the hotel is ideal for tourist attractions. Unfortunately, I couldn’t mirror my iPhone apps like YouTube, to the Samsung format. Otherwise, great place to stay while in Madrid.
Stayed 7 nights in Sep 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room cleaning was poor, day 1 found dirty towel, day 2 found 2 socks behind curtain. No privacy in room as full length window had no curtain, suggest frosted glass on window.
Stayed 3 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Great location. Needs a refresh.

The hotel needs an update and some fresh paint. It’s a great location and the rooftop bar and pool were very nice. Staff was nice. Close to museums as well as all other parts. I didn’t even use the subway once.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

6/10 Okay

Dennis M

Stayed 3 nights in Aug 2025

8/10 Good

timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Average hotel rooms that could use a make over
Stayed 3 nights in Aug 2025

10/10 Excellent

Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Roderick

Travelled with partner
Liked: Cleanliness, staff & service
Let me start by saying that the staff were wonderful and that the company does read the reviews which I applaud. The problem, for me anyway, was the hotel design itself. The corridors were very dark, gloomy and bare. This gloomy atmosphere continues with the room. The room is effectively a bathroom with a bed in it. The shower, sink and toilet are all in from of the bed. I don’t mind seeing / hearing my significant other shower or wash their hands but seeing, hearing and smelling someone use the bathroom is not something I like. The rooftop has a bar and quite a large pool along with a rooftop view. Many restaurants and bars in the area. Once again the staff and management were great.
Stayed 21 nights in Aug 2025

6/10 Okay

Alejandro, Weehawken

Travelled with family
Liked: Amenities
recently stayed at Axel Hotel Madrid, and overall, it was a mixed experience. The hotel is definitely showing its age. The carpet in my room was stained, there were cracks on the walls, and the beds were very hard, which made it uncomfortable to sleep. On top of that, the room’s telephone wasn’t working, which was frustrating. On the positive side, the staff was absolutely wonderful. Everyone I interacted with was super friendly, welcoming, and helpful. The hotel itself is kept very clean and has a pleasant fragrance throughout, which made common areas and hallways feel fresh and well-maintained. In short, the service and cleanliness were great, but the rooms need some updating and more attention to comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Imanol

Liked: Cleanliness, staff & service

Una experiencia muy agradable

No es nuestra primera vez en este hotel y nuestra experiencia siempre es muy agradable. Celebrabamos nuestro 9 aniversario en el hotel. Para nuestra sorpresa el equipo de Axel Madrid nos dejo una nota felicitandonos nuestro aniversario, además unos chocolates y una botella de champan. Son estos pequeños gestos los que marcan la diferencia. Lo único que resaltaría es que hacía calor en la habitación y el colchón esta vez nos resultó un poco incómodo se nos clavavan los hierros dle colchón pero no quisimos molestar a recepción, por lo que no les dijimos nada.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Madrid. Walking distance to many restaurants and attractions. Hotel staff are amazing and were very helpful. The room are designed very nicely, everything is brand new. I loved the pool on the roof with the nice bar. I definitely recommend Axel Hotel for your stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to everything. We loved the space and staff that made our stay very pleasant.
Stayed 4 nights in Jul 2025

8/10 Good

Jaspaul

Stayed 3 nights in Jun 2025

6/10 Okay

faisal, Year

Disliked: Amenities
The location near the city centre is a plus. The hotel itself is very basic in its services .
Stayed 5 nights in Jun 2025

4/10 Poor

Alfredo

Liked: Property conditions & facilities
Disliked: Amenities
We arrived and the
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one day between international flights and didn’t take much advantage of anything this property had to offer, but it seems like it would be an appealing option for couples looking for something romantic and a little exotic.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Stayed 3 nights in Jun 2025

6/10 Okay

Alexandria

Liked: Staff & service
Disliked: Cleanliness
The staff were absolutely fantastic but the rooms were pretty disappointing - light bulbs not working and cleanliness definitely not up to scratch
Stayed 4 nights in May 2025