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4.7 out of 5

"I really like the hotel. The only issue with me is the sauna. It’s smelly and bit dirty " More

By a verified traveller on Tue 07 Jan 2020

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Hotel Description

At Axel Hotel Madrid - Adults Only you'll be within just a 10-minute stroll of popular attractions like Puerta del Sol and Plaza Mayor. Highlights at this boutique hotel include an outdoor swimming pool, a poolside bar, and a rooftop terrace.

This smoke-free hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Added amenities include a snack bar/deli, spa services, and laundry facilities. Buffet breakfast is available on weekdays between 7 AM and 11 AM and on weekends between 8 AM and 11:30 AM.

Within a 15-minute walk of this 4-star Madrid Centro hotel, attractions include Gran Via and Prado Museum.

Axel City

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$192* Per night/room 7 Apr. - 8 Apr.

Axel Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Axel Junior Suite Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Axel Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Axel Premium Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Axel Hotel Madrid - Adults Only ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Axel Hotel Madrid - Adults Only

Everyone (2) Family (2)
4 out of 5
I really like the hotel. The only issue with me is the sauna. It’s smelly and bit dirty

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Saul Canal Hotel Manager

Dear Guest, Thank you very much for your review. I am so glad you did like the hotel and you have had a great stay with us. In regards of our cleaning service, I can assure you the sauna space is very well looked after complying with all the sanitary measures by law. Looking forward to welcome you back very soon

5 out of 5
I love this place and amazing Alberto on reception was the best part of hotel! When I forgot my glasses they send e-mail for my next hotel and informed me immediately.

Posted by on 14 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Saul Canal Hotel Manager

Dear Guest, Thank you very much for taking the time to leave such a great review. Indeed, our staff always try to exceed our guests expectations and I am so glad you have mentioned such a great example, Looking forward to welcome you back very soon, Warmest Regards Saul Canal General Manager AXEL HOTEL MADRID

5 out of 5
I got a few upgrade! And a complementary glass of cava provided with my stay. There is really nothing to critique about my stay with Axel Hotel.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Saul Canal Hotel Manager

Dear Guest, Thanks a million for your great comments. I am so glad you did enjoy your free upgrade and enjoyed your complimentary glass of Cava at our rooftop Bar, one of the best in the city of Madrid, Please come back very soon and visit us again, Warmest Regards Saul Canal General Manager AXEL HOTEL MADRID

About the Axel Hotel Madrid - Adults Only

Location Atocha 49, Madrid, 28012

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the pool bar. You'll find a business center on site. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and spa services are also featured at the boutique Axel Hotel Madrid - Adults Only. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 6 levels
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Calanas Station (1.9 km / 1.2 mi)
  • Metro station: Anton Martin Station (0.1 km / 0.1 mi)

Room Amenities

Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 11 AM and on weekends from 8 AM to 11:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Axel Hotel Madrid Adults
  • Axel Madrid Adults
  • Axel Madrid Adults Only Madrid
  • Axel Hotel Madrid - Adults Only Hotel
  • Axel Hotel Madrid - Adults Only Madrid
  • Axel Hotel Madrid - Adults Only Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.