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H10 Puerta de Alcalá

4.0 star property
Upscale eco-certified hotel, walk to Paseo de la Castellana

Choose dates to view prices

Photo gallery for H10 Puerta de Alcalá

Double Room, Terrace | Terrace/patio
Front of property
Double Room, City View
International cuisine
View from property
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Alcala, 66, Madrid, Madrid, 28009
  • Popular LocationGran Via19 min walk
  • Popular LocationEl Retiro Park20 min walk
  • Popular LocationPrado Museum3 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)20 min drive

Room options

View all photos for Deluxe Double Room, Terrace, City View

Down duvets, minibar, in-room safe, individually furnished

Deluxe Double Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Superior Room (2 adults + 2 children)

Down duvets, minibar, in-room safe, individually furnished

Superior Room (2 adults + 2 children)

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room Single Use

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 15 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Essential Double

Down duvets, minibar, in-room safe, individually furnished

Essential Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds

View all photos for Essential Single

Down duvets, minibar, in-room safe, individually furnished

Essential Single

8/10 Very good

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Terrace

Down duvets, minibar, in-room safe, individually furnished

Double Room, Terrace

8.3/10 Very good

Highlights

Terrace
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Down duvets, minibar, in-room safe, individually furnished

Superior Room

9.5/10 Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

8.8/10 Excellent

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

9.4/10 Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use, City View

Down duvets, minibar, in-room safe, individually furnished

Double Room Single Use, City View

9.4/10 Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, City View

Down duvets, minibar, in-room safe, individually furnished

Double Room, City View

9.9/10 Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Hotel Riu Plaza España
Pool
Free WiFi
Restaurant
Gym
4.7 out of 5, Exceptional, (3163)
The price is AU$473
for 1 night
includes taxes & fees
7 June - 8 June
Hotel Riu Plaza España

About the area

Madrid

H10 Puerta de Alcalá puts you in the heart of Madrid, within just a 10-minute stroll of popular attractions like Paseo de la Castellana and Puerta de Alcalá. Highlights at this eco-friendly hotel include a restaurant, a poolside bar and a bar/lounge. .Alcala Restaurant serves international cuisine and is open for breakfast. 1076 square feet (100 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a seasonal outdoor swimming pool. Buffet breakfast is available daily. There's also limited parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this 4-property class Salamanca hotel include WiZink Center and Plaza de Cibeles.

What's nearby

  • WiZink Center - 11 min walk
  • Gran Via - 19 min walk
  • El Retiro Park - 20 min walk
  • Prado Museum - 3 min drive
  • Puerta del Sol - 5 min drive

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • Horchatería Alboraya - 2 min walk
  • Bentley´s Burger - 2 min walk
  • La Cabezona - 3 min walk
  • El Pimiento Verde - 3 min walk
  • Don Dimas - 1 min walk

About this property

H10 Puerta de Alcalá

Upscale eco-certified hotel, walk to Paseo de la Castellana
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified H10 Puerta de Alcalá.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
H10 Puerta de Alcalá offers 138 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Building
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool opens for the season in June.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

What is the cancellation policy at H10 Puerta de Alcalá?

H10 Puerta de Alcalá offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at H10 Puerta de Alcalá?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá on 16 June 2024 start from AU$326.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at H10 Puerta de Alcalá?

Onsite parking is limited.

Does H10 Puerta de Alcalá have a pool?

Yep, and guests recommend it! H10 Puerta de Alcalá has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does H10 Puerta de Alcalá serve breakfast?

Yeah, buffet brekkie is on offer daily.

Is there a free airport shuttle available at H10 Puerta de Alcalá?

No, H10 Puerta de Alcalá does not offer an airport shuttle service.

Is there a bar or restaurant at H10 Puerta de Alcalá?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at H10 Puerta de Alcalá?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at H10 Puerta de Alcalá?

No, only service animals are allowed.

H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 550 out of 859 reviews" "
Rating 8 - Good. 241 out of 859 reviews" "
Rating 6 - Okay. 50 out of 859 reviews" "
Rating 4 - Poor. 13 out of 859 reviews" "
Rating 2 - Terrible. 5 out of 859 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Visit
I was made to feel very welcome, the room had been cleaned to a very high standard, the bathroom suite looked brand new. All the extras you'd expect from a quality hotel such as dressing gown etc. I had a drink on the rooftop bar which is not to be missed, even in February. Staff very helpful, would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

jacquelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again
Stayed 2 nights in Jan 2024

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Mr A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

JOSEFINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía de lujo en el centro de Madrid
Excelente hotel con una ubicación inmejorable, habitaciones de lujo y espaciosas muy nuevas con excelente vista, muchas amenidades. Excelente trato por parte de todo el personal. La terraza en el piso 8 tiene una vista espectacular a todo Madrid y el Retiro.
Stayed 6 nights in Dec 2023

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nicely decorated, and conveniently located. Great rooftop bar, very comfortable bed. Staff was helpful and kind and provided great service. The only thing that detracted from our experience was that the bedroom next to us was under renovation, so it was noisy during the day.
Stayed 2 nights in Jan 2024

10/10 Excellent

juan jose

Stayed 2 nights in Jan 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge are excellent. Super nice, helpful and polite.
Stayed 1 night in Jan 2024