See all properties
Save

SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Dining
Property amenity
1 bedroom, soundproofing, free WiFi, bed sheets
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
The current price is AU$363
1 Dec - 2 Dec

Explore the area

View map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Scramble Square
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(78 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2

You may also like

Ad
Restaurant

Shinagawa Prince Hotel

Minato
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 4,499 reviews
The price is AU$225
14 Dec - 15 Dec
Shinagawa Prince Hotel

About the area

Tokyo

A luxury stay in Tokyo awaits you at SHIBUYA STREAM HOTEL. You'll be 0.7 km (0.4 mi) from Shibuya Crossing and 2.5 km (1.6 mi) from Meiji Jingu Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Shibuya hotel, you'll be 3 km (1.8 mi) from Tokyo Midtown and 3 km (1.9 mi) from National Stadium.

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Hikarie - 3 min walk - 0.3 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬2 min walk
  • ‪ゴーゴーカレー - ‬2 min walk
  • ‪SUSHI TOKYO TEN - ‬1 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

2 restaurants, breakfast served
Shibuya Excel Hotel Tokyu
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,884 reviews
The price is AU$448
16 Dec - 17 Dec
Shibuya Excel Hotel Tokyu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Self-parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

What is the cancellation policy at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on 1 Dec 2025 start from AU$362.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SHIBUYA STREAM HOTEL?

Yep, SHIBUYA STREAM HOTEL has a self car park for JPY 2800 per night. Onsite parking is limited.

Are there any beaches close to SHIBUYA STREAM HOTEL?

The closest beach to SHIBUYA STREAM HOTEL is Odaiba Beach Park (7.3 km).

Does SHIBUYA STREAM HOTEL serve breakfast?

Yeah, visitors are hooked on the buffet brekkie here! Served daily between 7 AM and 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at SHIBUYA STREAM HOTEL?

No, SHIBUYA STREAM HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at SHIBUYA STREAM HOTEL?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SHIBUYA STREAM HOTEL?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at SHIBUYA STREAM HOTEL?

No, only service animals are allowed.

Reviews

SHIBUYA STREAM HOTEL Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 792 out of 1022 reviews
Rating 8 - Good. 162 out of 1022 reviews
Rating 6 - Okay. 40 out of 1022 reviews
Rating 4 - Poor. 12 out of 1022 reviews
Rating 2 - Terrible. 16 out of 1022 reviews

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Aug 2025

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel near everything you need!

An incredibly convenient hotel in the heart of Shibuya! I really enjoyed the amenities bar that had face masks and it became a little ritual at the end of my day to have. One minor nit, for a hotel of this size I would've expected more laundry machines. I stayed up til 1AM to get my laundry done and it really impacted my workday the next day. Otherwise, a great hotel with wonderful amenities and location!
Stayed 5 nights in Jul 2025

10/10 Excellent

Shaohui

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, with a lot of shops and restaurant options downstairs. LOVE IT!
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient and excellent location. Size of room was good for a city like Tokyo. Aircon in lobby could be better especially in the middle of August. It was really very stuffy. Staff was a weird mix, Japanese staff were generally very friendly and helpful. However , there were some other staff that did not smile or were not helpful. I was even being ignored while standing at the front desk.
Stayed 6 nights in Aug 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a perfect location. It’s within walking distance of everything in SHIBUYA and is steps away from the SHIBUYA station.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bjoy, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, very spacious and a great location.
Stayed 2 nights in Jul 2025

4/10 Poor

Akash

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Denied Breakfast, other guests were still eating

Honestly one terrible experience and everything else was fine. Yes room was small, but that’s standard in a city like Tokyo. paid extra for breakfast which ended at 9:30. I came down at 9:40, had an international flight later in the day. Multiple people (6+) were still eating and all the buffet food was still out. I politely asked that I know I was late but could I just quickly grab a few things since the food was still out and I would eat in my room or on the go as I had a few errands to run. He flat out said no which I felt like was terrible service for a customer who had paid extra for breakfast. Totally understand that I was 10 min late and if staff was closing or cleaning up I would understand. But all the food was literally sitting out, nothing had been picked up and multiple other guests were still being served. I said OK and left because I didn’t have the energy to talk through it, but left a bad taste in my mouth. Best thing about the hotel is the central location to Shibuya station and being in one the most popular parts of Tokyo currently.
Stayed 1 night in Aug 2025

10/10 Excellent

Sukhraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location with easy access to restaurants, shopping and train station.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room which is standard for large cities. Bed and pillows were average and it’s a huge facility, lots of rooms. Smallish shared facilities but excellent general location. Staff were friendly and it was clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

junya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robby, Nicholasville

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing. Finally a soft bed as most in Asia are rock hard. Very classy hotel in the very best area. It was very hot out so it was great to able to go everywhere inside or shaded.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and a good size, even with our two huge suitcases. Couldn't have asked for a better location in the heart of Shibuya. Directly connected to the station with many lines running off it, getting around Tokyo was so easy. All the main sights of Tokyo were just one straight journey with no need to change. Also one train directly to Kamakura for a day trip too. Would definitely stay here again.
Stayed 8 nights in Jul 2025

10/10 Excellent

Leslie

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Excellent facilities- steam machine to refresh clothes, washing machines and complimentary out of the ordinary toiletries!! Really enjoyed our stay 😍
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Stayed 2 nights in Jul 2025

10/10 Excellent

Mitch

Stayed 5 nights in Jul 2025

10/10 Excellent

Quoc Huy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location literally connected to everything, airport transfer train, metro, malls, restaurants, convenience stores etc. Handy when you don't feel like scramble crossing in Shibuya during scorching heatwaves or cold wet weather. The hotel itself is wonderful - clean, characterful atmosphere with rich and tasteful design but don't be fooled by the cool retro theme and fair room rates, this is an upscale hotel, albeit quiet and discreet. Rooms are spacious and well laid out although smart TVs would be nice for longer stays. Breakfast buffet is a really good option too. Staff was very professional and welcoming but that's par for the course in Japan.
Stayed 7 nights in Jul 2025

8/10 Good

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sida

Stayed 1 night in Jul 2025

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

KRISTINA, HONOLULU

Stayed 4 nights in Jun 2025

10/10 Excellent

Sergio Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Jul 2025