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SHIBUYA STREAM EXCEL HOTEL TOKYU

3.5-star property
3-21-3, Shibuya, Tokyo, Tokyo 1800 796 370
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5.0 out of 5
Exceptional!
See all 4 Wotif Reviews

"Excellent location in the heart of Shibuya - Lots of restaurants around and tonnes of shopping. Very clean, spacious and modern. Comfortable beds and ... " More

By a verified traveller on Mon 03 Jun 2019

Points Of Interest

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Hotel Description

At SHIBUYA STREAM EXCEL HOTEL TOKYU you'll be 0.6 km (0.4 mi) from Shibuya Crossing and 2.6 km (1.6 mi) from Meiji Jingu Shrine. Highlights at this hotel include a restaurant and in-room free WiFi.

Free wired Internet, flat-screen TVs, and free bottled water are featured in all 177 soundproofed rooms. You'll find nice touches like slippers and free toiletries to enhance your stay. Additionally, refrigerators and hair dryers are available.

For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking.

With a stay at this 3.5-star Shibuya hotel, you'll be 2.8 km (1.8 mi) from Tokyo National Olympic Stadium and 3.5 km (2.2 mi) from Tokyo Midtown.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$129* Per night/room 24 Jun. - 25 Jun.

Standard Double Room, Non Smoking (Check in: 4PM, Check out: 10AM)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room, Non Smoking (Check in: 4PM, Check out: 10AM)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room, Non Smoking (Check in: 4PM, Check out: 10AM)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Corner Twin Room, Non Smoking (Check in: 4PM, Check out: 10AM)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Twin Room, Non Smoking, Corner (Check in: 4PM, Check out: 10AM)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

SHIBUYA STREAM EXCEL HOTEL TOKYU ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for SHIBUYA STREAM EXCEL HOTEL TOKYU

Everyone (3) Couples (1)
5 out of 5
Excellent location in the heart of Shibuya - Lots of restaurants around and tonnes of shopping. Very clean, spacious and modern. Comfortable beds and a robot butler to bring you beer to your room! excellent

Posted by on 3 Jun. 2019

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5 out of 5
It’s a little confusing to navigate this area and don’t make the mistake of confusing it with its mother hotel the Shibuya Excel but it sits on a rail hub that can get you almost anywhere in Tokyo.

Posted by on 29 Nov. 2018

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5 out of 5

Posted by on 14 Nov. 2018

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5 out of 5
Gorgeous hotel! A little to hard to get to with a suitcase as the surroundings are still under construction and the lifts are not available (YET) on all sides of the street but otherwise, the location is great. Very central to everything - transport, food, entertainment. They had the most comfortable bed, I slept like a baby! Highly recommended!

Posted by , from Sydney on 28 Oct. 2018

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About the SHIBUYA STREAM EXCEL HOTEL TOKYU

Location 3-21-3, Shibuya, Tokyo, Tokyo 150-0002

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. SHIBUYA STREAM EXCEL HOTEL TOKYU also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Ebisu Station (1.3 km / 0.8 mi)
  • Metro station: Shibuya Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

SHIBUYA STREAM EXCEL HOTEL TOKYU offers 177 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions come with pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

SHIBUYA STREAM EXCEL HOTEL TOKYU has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2600 for adults and JPY 1300 for children (approximately)
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • STREAM EXCEL HOTEL TOKYU
  • SHIBUYA STREAM EXCEL TOKYU
  • STREAM EXCEL TOKYU
  • Shibuya Stream Excel Hotel Tokyu Tokyo
  • Shibuya Stream Excel Tokyu
  • SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel
  • SHIBUYA STREAM EXCEL HOTEL TOKYU Tokyo
  • SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.