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SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access
Dining
Exterior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
The current price is AU$417
21 Dec - 22 Dec

Explore the area

View map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(79 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2

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About the area

Tokyo

A luxury stay in Tokyo awaits you at SHIBUYA STREAM HOTEL. You'll be 0.7 km (0.4 mi) from Shibuya Crossing and 2.5 km (1.6 mi) from Meiji Jingu Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Shibuya hotel, you'll be 3 km (1.8 mi) from Tokyo Midtown and 3 km (1.9 mi) from National Stadium.

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Hikarie - 3 min walk - 0.3 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬2 min walk
  • ‪ゴーゴーカレー - ‬2 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk
  • ‪DEAN & DELUCA - ‬1 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Self-parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

What is the cancellation policy at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on 21 Dec 2025 start from AU$417.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SHIBUYA STREAM HOTEL?

Yep, SHIBUYA STREAM HOTEL has a self car park for JPY 2800 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to SHIBUYA STREAM HOTEL?

The closest beach to SHIBUYA STREAM HOTEL is Odaiba Beach Park (7.3 km).

Does SHIBUYA STREAM HOTEL serve breakfast?

Yeah, visitors are hooked on the buffet brekkie here! Served daily between 7 AM and 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at SHIBUYA STREAM HOTEL?

No, SHIBUYA STREAM HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at SHIBUYA STREAM HOTEL?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SHIBUYA STREAM HOTEL?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at SHIBUYA STREAM HOTEL?

No, only service animals are allowed.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1033 reviews
Rating 8 - Good. 160 out of 1033 reviews
Rating 6 - Okay. 37 out of 1033 reviews
Rating 4 - Poor. 10 out of 1033 reviews
Rating 2 - Terrible. 16 out of 1033 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay only about a 8-minute walk to scramble crossing. There are many dining options minutes away from the hotel mostly on second floor but beware a lot of the shops close at 9:00 p.m. and last call is 8:30 p.m. learn the hard way went out to eat too late at 9:00 something and a lot of them were closed had to end up eating at 7-Eleven just down the street 3 minute walk. Also hotel is super close to the Shibuya train station which you can take any train to get anywhere a little confusing at first especially your first time but after that we were pros Don't be overwhelmed by the trains just ask questions to get around and you'll do fine justice my family afforded with a wheelchair/scooter. Thanks Expedia was really easy to book the trip just did some researching for which hotel to get also the Shibuya stream is literally just right across the street which you can walk on the bridge to Shibuya Sky.
Stayed 3 nights in Sep 2025

10/10 Excellent

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing! Tons of great sights, shopping and food within walking distance. The train is basically connected to the hotel. Hotel lobby is
Stayed 6 nights in Sep 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, we enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
Room very big！ really good
Stayed 3 nights in Jul 2025

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2025

6/10 Okay

Yukari

Liked: Cleanliness, staff & service
This hotel is really convenient as it is right by shibuya station. Right below the hotel, there are many restaurants so food is not a problem. The rooms are generally small, but it’s good enough if you are traveling by yourself or with 2 people. The first time I stayed here, there was only a shower. The second time, there was both a shower and a bathtub. The only negative thing I have to say is that my second time staying here, there was no hot water coming from the shower or bathtub faucet. After a long day, I wanted to have a warm nice bath but too bad. It wasn’t freezing water but was not hot enough where I was still a bit cold. It was not a big deal so I would stay here again as it is very convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Nikki

Amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Yvette, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Chan

Stayed 4 nights in Sep 2025

10/10 Excellent

CN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Aug 2025

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our third stay at this property and still highly recommend it! Would love to see them upgrade their gym as it's very basic but other than that the location is perfect and the hotel is very clean and the staff are always quite friendly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sanjeshni, Cecil Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Beautiful hotel with great amenities.
Stayed 3 nights in Jul 2025

8/10 Good

Cora

Stayed 2 nights in Aug 2025

10/10 Excellent

Kristen

Stayed 5 nights in Aug 2025

10/10 Excellent

Steve

Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, it’s the ultimate in convenience.
Stayed 15 nights in Aug 2025

8/10 Good

Pui Lam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Easy access to scramble cross within 10 mins walk. Also hotel just located in the Shibuya JR exit which makes convenient to everywhere. It also has self laundry facility which is a plus to long stay travellers. Room is spacious, modern and very clean. However, front desk service is not as standard as traditional 4 stars hotel. Check-in using the self check-in machine, and some front desk staff are not good at English as well. Other than that, it is a great hotel for stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, nice bathroom, very convenient location. Close to the station and easy access to Ubers. Nothing I didn’t like about the stay.
View from 1306
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert N

Stayed 6 nights in Aug 2025

10/10 Excellent

Leore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

A wonderful place to stay in Shibuya! Access to the metro and to food was perfect. The people working were very helpful. We would highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amenities for the price. Yes, it's small, welcome to Japanese hotel rooms. You're on the doorstep of Shibuya, so don't spend all your time in your room, use the facilities. Super helpful and accommodating!
Stayed 5 nights in Aug 2025