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SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
1 bedroom, soundproofing, free WiFi, bed sheets
Exterior
Bar (on property)
1 bedroom, soundproofing, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪5 min walk‬
  • Tokyo Midtown
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(63 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Tokyo

A luxury stay in Tokyo awaits you at SHIBUYA STREAM HOTEL. You'll be 0.7 km (0.4 mi) from Shibuya Crossing and 2.5 km (1.6 mi) from Meiji Jingu Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Shibuya hotel, you'll be 3 km (1.8 mi) from Tokyo Midtown and 3 km (1.9 mi) from National Stadium.

What's nearby

  • Shibuya Crossing - 5 min walk - 0.4 km
  • Tokyo Midtown - 3 min drive - 3.0 km
  • National Stadium - 4 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし 渋谷ストリーム店 - ‬2 min walk
  • ‪酢重 Indigo - ‬2 min walk
  • ‪THE GREAT BURGER STAND - ‬2 min walk
  • ‪名代富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Self-parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

What is the cancellation policy at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at SHIBUYA STREAM HOTEL?

Yep, SHIBUYA STREAM HOTEL has a self car park for JPY 2800 per night. Onsite parking is limited.

Are there any beaches close to SHIBUYA STREAM HOTEL?

The closest beach to SHIBUYA STREAM HOTEL is Odaiba Beach Park (7.3 km).

Does SHIBUYA STREAM HOTEL serve breakfast?

Yeah, visitors are hooked on the buffet brekkie here! Served daily between 7 AM and 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at SHIBUYA STREAM HOTEL?

No, SHIBUYA STREAM HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at SHIBUYA STREAM HOTEL?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SHIBUYA STREAM HOTEL?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at SHIBUYA STREAM HOTEL?

No, only service animals are allowed.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1002 reviews
Rating 8 - Good. 180 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Stayed 9 nights in Mar 2025

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Shibuya Stream. As first timers, getting off the train from the Narita airport and seeing signs for hotel inside of Shibuya Station, was awesome - so easy! Check in was easy, and room was nice. Location was the best part. We bounced around Tokyo and being so close to the station was a life saver. The restaurants in the building were great. Family Mart and 7-11 were just around the corner. And the street outside the hotel is lined with cherry blossoms which were beautiful. If you are seeing Shibuya Sky, and go-kart excursion, this location is perfect. I will definitely be back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Itay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location super close to train station which is important in tokyo, very helpful and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

MATTHEW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Rooms are large for Tokyo. Lots of food option in the mall below the hotel. Access to Shibuya shopping is prime. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Ariel

Stayed 7 nights in Mar 2025

8/10 Good

Andrea Monique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was just here for one night, but my stay was very comfortable and the staff offered top notch/white glove service.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

Rogerio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Lesley

Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice rooms and service.
Stayed 2 nights in Mar 2025

10/10 Excellent

RICHARD, Shrewsbury

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay at Shibuya Stream. Wonderful location, big rooms, nice amenities. Would recommend and stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and happy hour
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Stayed 4 nights in Mar 2025

10/10 Excellent

HuiYun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jessica, SOUTH SAN FRANCISCO

Stayed 3 nights in Mar 2025

10/10 Excellent

ofer

Stayed 3 nights in Mar 2025

10/10 Excellent

Todd C Smith

Stayed 2 nights in Mar 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Seraphim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe, the decor, the spaciousness of the room and how well it was planned. This would be my go-to hotel for my next trip back to Tokyo.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shoug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear the cars if you are near the windows, but despite that I was sleeping very well. You don't need to go all the way down to the street to ride the metro. You can walk outside through a bridge to many places like the metro, shopping centers, restaurants etc. The location is perfect!
Stayed 3 nights in Feb 2025

10/10 Excellent

Amandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is INCREDIBLE. A truly amazing experience. Don’t even second guess it. Book this hotel. It’s close to everything via direct subway connections without stepping a foot outdoors. The breakfast option is worth it, great selection. The staff is so respectful and accommodating. The hotel looks brand new still, only 6 years old. Shibuya crossing is 8 minutes away! Just book it, you won’t regret it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Donna, Smyrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel we stayed in upon our arrival to Tokyo for the first time. What a treat! The staff were all great. The room and amenities were all great. Proximity to Shibuya Station could not have been better. Loved all the options for dining in the building. We want to come back!
Stayed 6 nights in Feb 2025

8/10 Good

Xin Hui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to access public transport and right next to the scramble crossing, plenty of food and shopping options (various price ranges as well) quiet at night, hot showers, great service and care from staff (check in/out staff all spoke English well, dining area staff did not). Cons include: breakfast buffet had mainly Western options which was disappointing, and the bed quality and pillow options were not the best.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place
Stayed 5 nights in Feb 2025