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Phoenix Inn

Property class: 1

Photo gallery for Phoenix Inn

A room with a round table, two chairs, a potted plant, and a view of buildings through large windows with blinds.
A hotel reception desk with a sign for Phoenix Inn, a vending machine, and a trash bin.
A room with a wooden door labeled "Room 4" and a row of white lockers with numbered compartments.
A hotel reception area with a clock, a large wall-mounted screen displaying a sunset, and a vending machine.
A modern room with a large window, a painting, a dining area, and a fire extinguisher.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$54
4 Oct - 5 Oct

Explore the area

View map
2-19-20 Takanawa, Tokyo, Tokyo, 108-0074
  • Place, Sengakuji Temple
    ‪8 min walk‬
  • Place, Keio University
    ‪11 min walk‬
  • Place, Shiba Park
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Basic Twin Room

A modern multi-story building with a curved facade, surrounded by other high-rise buildings.

Basic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Economy Twin Room

A bunk bed with a mattress and pillows, a metal ladder, and a lower bunk with a patterned blanket.

Economy Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Japnese Quad Non smoking

A bunk bed room with a window, a painting on the wall, and a power outlet.

Japnese Quad Non smoking

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Twin Room

A modern multi-story building with a curved facade, surrounded by other high-rise buildings.

Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed

View all photos for Premier Twin Room

A room with a round table, two chairs, a potted plant, and a view of buildings through large windows with blinds.

Premier Twin Room

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bunk Bed

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About the area

Tokyo

At Phoenix Inn you'll be 1.6 km (1 mi) from Tokyo Bay and 2.3 km (1.4 mi) from Tokyo Tower. Highlights at this hostel include free in-room WiFi. .This smoke-free hostel offers free WiFi in public areas, multilingual staff and luggage storage. Added amenities include a microwave in a common area and a fridge in a common area. .With a stay at this Minato hostel, you'll be 2.6 km (1.6 mi) from Roppongi Hills and 4.7 km (3 mi) from Tokyo Imperial Palace.
View more Hostels in TokyoOpens in a new window

What's nearby

  • Sengakuji Temple - 8 min walk - 0.7 km
  • Keio University - 11 min walk - 1.0 km
  • Meiji Gakuin University - 13 min walk - 1.2 km
  • Happoen Garden - 16 min walk - 1.4 km
  • Shiba Park - 20 min walk - 1.7 km

Getting around

  • Sengakuji Station - 3 min walk
  • JR Takanawa Gateway Station - 8 min walk
  • Tokyo (HND-Haneda) - 31 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪OGAWA COFFEE LABORATORY 高輪 - ‬4 min walk
  • ‪高輪SAUNAS (サウナス) - ‬6 min walk
  • ‪鎌倉 松原庵 高輪 - ‬5 min walk
  • ‪麻辣先生 高輪ゲートウェイ店 - ‬5 min walk

About this property

Phoenix Inn

Phoenix Inn offers its guests a vending machine, multilingual staff, and a communal living room. Public spaces have free WiFi. Phoenix Inn also features a lift, a microwave in a common area, and a fridge in a common area.

This Tokyo hostel is smoke free.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
Phoenix Inn offers 6 air-conditioned accommodations, with complimentary slippers. This Tokyo hostel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, children's slippers and toothbrushes and toothpaste. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Things to do

  • TV in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Low-height bed (45 centimetre high)
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (75 centimetre high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning
  • Electrical adapters
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

Is there a free airport shuttle available at Phoenix Inn?

No, Phoenix Inn does not offer an airport shuttle service.

How much does it cost to stay at Phoenix Inn?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Phoenix Inn on 4 Oct 2026 start from AU$54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Phoenix Inn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Phoenix Inn?

No, pets are not allowed.

Phoenix Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 53 reviews
Rating 8 - Good. 11 out of 53 reviews
Rating 6 - Okay. 14 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short stays.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean and convenient stay with lots of additional items for free use
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Its was our 1st time experience this style of stay. What a welcoming and clean atmosphere. We would definitely book
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Was okay but a bit noisy from other guests
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の女性が親切、泉岳寺駅入り口、コンビニが隣なので便利です
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方は（電話対応も）外国人の方でしたが、日本語が上手で問題なくコミュニケーションできました。部屋も清潔感がありました。何より安いのがいいですね。安かろう悪かろう、かなと思っていましたが、悪い点は無いですね。
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
外国式(？)で必要最小限の設備だった 壁の上の部分が空いており、隣の部屋の人のあくびが聞こえたのが少し印象良くないかなといった感じ 他は特に
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヘアアイロンがないから持って行ったほうがいいけど、この値段で平日少ないと一部屋借りれるのは破格。
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
寝れれば良いと全く期待はしていなかったのですが、日本の宿としてのパフォーマンスは最低レベルのものでした。まず受付の時点で嫌な予感がよぎりました。外国人の受付の方の対応は不親切で非常に不快でした。やっとのことで部屋に案内され、即寝床に就き、微睡みかけていた時に、突然私のベッドルームの施錠されたドアをガチャガチャドンドン。受付の方が他のチェックイン客の部屋案内で私の部屋を鍵を開けようとしたのです。疲弊していた身体の眠気はそれで覚めてしまいました。そこから隣部屋カップルのイチャツキが深夜2時頃まで続き、一度気持ちの切り替えでシャワールームに行ってみたのですが、不潔な環境に低水圧。多分私が不運であったのでは…とも思いますが、深夜帯に宿を後にすることとなりました。今まで利用したホステルの中でも1番と言って過言ではなく、この料金でこのコスパならば、ネットカフェの利用の方が良いでしょう。総じてオススメはできません。
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Jeg ville ikke rigtigt støtte at sove her. Værelserne er meget lydte og man kan kigge ind til hindanden hvis det lyster. Sengene er gode, men det er cirka også det eneste gode. Aircondition står på 25. Grader og det kan ikke ændres. Gardinerne hjælper ikke det mindste for der er lyst på værelset når solen er stået op.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
優點：地理位置離地鐵站近、價格不貴 缺點：沒有明顯的招牌有點難找門口、房間之間的牆上方是通的所以隔音超差、沒有給房間鑰匙，所以出門反鎖房門後回來要找櫃檯開門、房間空間很小 整體來說我不會再住第二次
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
천장의 벽쪽, 즉 옆방의 첮당 벽쪽이 열려있음. 냉방을 값싸게 하기 위함이라고 생각하지만, 옆 방의 소리가 그대로 들립니다. 예민한 분들에겐 큰 고통이겠지요. 하지만, 도쿄의 핵심지에 이만한 가격이 또 없으니 충분히 고려해볼 만 합니다. 단, 예민한 분은 옆방들 소리 때문에 자기 어려울 수 있어요.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつ使用してもどの場所もとても綺麗だった。 受付のスタッフさんはとても優しく対応してくれた。 駅に近く、隣にはコンビニがあるので、必要なものは買いに行けるし、外出中は自分の部屋の鍵をかけてもらえる。 風が強くて寒かった日は、スタッフさんが「今日寒いですよね、暖房入れますね。」と声をかけてくださった。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

羽田発早朝便の前泊には程よい立地にある。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A higiene é bem cuidada, tantono quarto como nas áreas comuns. Localização boa.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
もはや防音という概念すらない作りでしたが、値段を考えれば仕方ないかもしれません。 シーズンオフに行ったので、スタッフが作業する音で何度も目が覚める以外の雑音はありませんでした。 ただ、Expediaのメッセージ機能には一切反応してくれないので、何かあれば電話を掛けることを勧めます。 携帯電話だし、掛けてもこちらから訊かなければ名乗ることもしてくれませんでしたが、普通に対応してくれます。
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
建物の入り口に戸惑いましたが、夜遅くのチェックインと早朝チェックアウトだったので、滞在時間は短かったんですが、静かだし、トイレも綺麗で、とても満足しています。 スタッフの方も対応もすごく良かったです。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
スタッフさんとても優しい対応でした。 壁が薄く早朝まで通話されてる外国の方がおり、熟睡はできませんでしたが、急な宿泊だったので助かりました。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Personeel erg aardig en alles was erg schoon! De muren van de kamers lopen alleen niet door tot het plafond, waardoor de privé kamers qua geluid niet prive zijn. Je hoort elkaar erg goed. Er is niet heel veel sfeer in het hostel. Wel is het fijn dat het direct naast het treinstation is
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
とても清潔です スタッフは親切でした
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
客室は音がロビーに丸聞こえの状態でした。 本当にそれだけが気がかりでした。
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
丁寧な対応で、親切で誠実さが感じられました。お部屋にはうち鍵はありますが、外鍵は渡されません。一度チェックインしてから外出する際もそのままで若干の心配はありますが、ロッカーを気軽に使えるので補われています。良いホステルです。
Stayed 1 night in Nov 2025