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Gennoya

Property class: 2.5

Photo gallery for Gennoya

A modern building entrance with a wooden door, a small window, and a well-lit sign.
A hotel hallway with a wooden reception desk, a vending machine, and an air conditioning unit.
A hotel lobby with a dark wooden door, a reception desk, a fire alarm, and a wall-mounted light fixture.
A compact kitchen area with a stainless steel sink, a portable induction cooktop, and a bottle of dish soap.
A hotel room with a bed, a TV mounted on the wall, a microwave, and a window with blinds.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$324
19 Oct - 20 Oct

Explore the area

View map
4-3 Aizumicho, Tokyo, Tokyo, 160-0005
  • Place, Tokyo Toy Museum
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪7 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Single Room (1)

A hotel room with a bed, a desk with a microwave, a flat-screen TV, and an air conditioner.

Single Room (1)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio Room (2)

A hotel room with a desk, a drawer with towels, a bottle, and a box.

Studio Room (2)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Studio Room (3)

A bunk bed room with a desk and chair, a remote control, and a bottle of spray.

Studio Room (3)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Studio Room (4)

A bunk bed room with a desk and chairs, a small table, and a window with blinds.

Studio Room (4)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Studio Room (5)

A bunk bed with a wooden frame and white bedding.

Studio Room (5)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Studio Room (6)

A dormitory room with bunk beds, a desk with a remote control, and a window with blinds.

Studio Room (6)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed OR 2 Single Bunk Beds

View all photos for Room

A room with a bunk bed, a wooden desk, a chair, a small trash bin, and a laundry station.

Room

  • Sleeps 11

View all photos for Room

A bunk bed with a wooden frame, white bedding, and a table with a remote control.

Room

  • Sleeps 11

View all photos for Room

A bunk bed room with a desk and chairs, a small table, and a window with blinds.

Room

  • Sleeps 11

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About the area

Tokyo

At Gennoya you'll be within a 20-minute stroll of popular places like Shinjuku Gyoen National Garden and MUFG Stadium. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas. Additionally, you'll find laundry facilities. .With a stay at this Shinjuku guest house, you'll be 2.6 km (1.6 mi) from Tokyo Imperial Palace and 4.2 km (2.6 mi) from Shibuya Crossing.
View more Guest houses in TokyoOpens in a new window

What's nearby

  • Tokyo Toy Museum - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 7 min walk - 0.7 km
  • Tokyo Metropolitan Gymnasium - 15 min walk - 1.3 km
  • Isetan Department Store Shinjuku - 19 min walk - 1.7 km
  • Shinjuku Isetan - 4 min drive - 2.1 km

Getting around

  • Yotsuya-Sanchome Station - 2 min walk
  • Shinanomachi Station - 13 min walk
  • Tokyo (HND-Haneda) - 36 min drive

Restaurants

  • ‪サイゼリヤ - ‬2 min walk
  • ‪日高屋 - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪妻家房 - ‬1 min walk
  • ‪バーガーキング - ‬2 min walk

About this property

Gennoya

Gennoya offers its guests laundry facilities. WiFi is free in public spaces.

This Tokyo guest house is smoke free.

  • 6 guestrooms or units
  • Self-service laundry
  • No smoking on site
Gennoya offers 6 accommodations with video game consoles and complimentary slippers. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 24-inch flat-screen televisions come with cable channels.

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  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Video game console
  • Video games

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gennoya Tokyo
Gennoya Guesthouse
Gennoya Guesthouse Tokyo

Frequently asked questions

What is the cancellation policy at Gennoya?

Gennoya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gennoya?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at Gennoya on 19 Oct 2026 start from AU$324, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Gennoya?

No, Gennoya does not offer an airport shuttle service.

What time are check-in & check-out at Gennoya?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Gennoya?

No, pets are not allowed.

Gennoya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 58 reviews
Rating 8 - Good. 14 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 4 out of 58 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to train station! Wonderful quick responding staff and excellent shower pressure. Would stay here again!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to check in. Everything was nice and tidy for my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, nice laundry facilities and amenities provided.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a 5 min walk from the main train station, clean hotel and convenient location with a lot of things to do and see. We loved the stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was great - very good value for money.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good budget accommodations. Appreciated the fridge, freezer, hot plate and other amenities. Rooms were a decent size and had lots of beds for our family.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Close to the station and places to eat.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. Very close to the train station and buses. No cutlery. Poor quality towels. Very comfortable beds. Great restaurants in the area. We enjoyed our time here.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Convenient location, close to metro and convenience store, plenty of bedding for a family of 5.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent with 7-11 and one subway within 5 mins walk. Only one stop away from the Shinjuku Gyoen National Garden that is a famous spot for sightseeing Cherry Blossoms. We stayed on the 3rd floor so super quiet. I’ve got quick response for all my queries. Highly recommend it for families travelling to Tokyo.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and roomy place to stay at a great price and great location!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation. Clean. Quiet and safe. Good communication with the staff. No lift be mindful of your luggage, but not high floors, easy access. Close to the shops and restaurants. Our stay was very pleasant. Thank you.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Convenient and easily accessible from Marunouchi Line, great location amongst restaurants, bars, convenience stores and shops. No crockery (bowls, plates), only limited plastic cutlery and paper cups. Luggage space extremely limited, luggage rack stored under the bed was too dusty to use so needs more attention to cleaning. Not sure why there were so many air conditioners taking up the valuable floor space - suggest declutter to make more space for kitchen amenities. Maintenance issues including broken lights/bulbs and gaming console not connecting to TV needs more proactive attention. Beds comfortable.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, super easy, accessible and overall just a amazing experience.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleaniless. Easy to walk to food store.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is near subway station and lots of convenient stores.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Very clean & cozy stay. Located close to train stations, food, shopping. Quiet neighborhood, laundry in site was a blessing.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Clean and very convenient. Located close to restaurants and shops. Super easy check in. Fantastic accommodation
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great stay here. Everything working fine. Self check-out made it easier. It’s close to the train station also.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The top floor unit had the strongest mold odor I have ever experienced. The entire building smelled and was being covered up with air fresheners. The cover up was so strong in the hallways my kids were running thru the stairs and lobby to minimize breathing it all in. The response fm the hotel was they could put more air fresheners in our unit. After we left the hotel- ALL of our luggage smelled moldy and like it had been in a wet damp basement. I get the sense the owners and or management have not been there themselves and have no idea what's going on or just don't care as long as they can fill the rooms. Def. regret booking a non refundable room and Expedia was completely unhelpful
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was the smallest place we stayed with 5 (3 adults and 2 children) but met all our needs. The kids had the most fun here due to the video game set up (mario bros 90's and mortal combat) after a long day of walking.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great self service hotel. Great for a family although keep in mind it is one big room, so difficult to enjoy the place once our kids were asleep. Room 5 or 6 are the best, because in the lower rooms the sound of people walking (jumping!) above can keep you awake at night. Excellent washing machines
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to food, trains, and entertainment
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Comfortable for all of us. Liked the location
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at this place. Staff very friendly and helpful. Responds to messages promptly. They let us check in 2 hrs early as long as no prior tenants on the check in day. Place is conveniently located to a train station, food places and shopping.
Stayed 2 nights in Jul 2025