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Garner Hotel Phoenix – Surprise by IHG

2.0 star property
Hotel with free breakfast, in the vicinity of Surprise Stadium

Photo gallery for Garner Hotel Phoenix – Surprise by IHG

Exterior
Lobby
Lobby lounge
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Standard Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Pool
The current price is AU$149
includes taxes & fees
11 June - 12 June

Explore the area

Map
12477 West Bell Road, Surprise, AZ, 85378
  • Surprise Stadium
    ‪6 min drive‬
  • Peoria Sports Complex
    ‪10 min drive‬
  • State Farm Stadium
    ‪17 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Surprise

Garner Hotel Phoenix – Surprise by IHG puts you in the centre of Surprise, 5.7 km (3.6 mi) from Surprise Stadium and 6.2 km (3.9 mi) from Uptown Alley. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Sights within a 10-minute drive of this Surprise Original Townsite hotel include Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Surprise Stadium - 6 min drive - 6.4 km
  • Peoria Sports Complex - 10 min drive - 10.2 km
  • Luke Air Force Base - 15 min drive - 15.8 km
  • State Farm Stadium - 17 min drive - 18.8 km
  • Desert Diamond Arena - 18 min drive - 18.4 km

Getting around

  • Sky Harbor International Airport (PHX) - 47 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Humberto's Taco Shop - ‬4 min drive

About this property

Garner Hotel Phoenix – Surprise by IHG

Hotel with free breakfast, in the vicinity of Surprise Stadium
Garner Hotel Phoenix – Surprise by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Garner Hotel Phoenix – Surprise by IHG. Free self parking is available.

This Surprise hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
Garner Hotel Phoenix – Surprise by IHG offers 60 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 12 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Garner Hotel Phoenix – Surprise by IHG.

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Frequently asked questions

What is the cancellation policy at Garner Hotel Phoenix – Surprise by IHG?

Garner Hotel Phoenix – Surprise by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garner Hotel Phoenix – Surprise by IHG?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Garner Hotel Phoenix – Surprise by IHG on 11 June 2025 start from AU$149.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garner Hotel Phoenix – Surprise by IHG?

Yep, Garner Hotel Phoenix – Surprise by IHG has a free self car park.

Does Garner Hotel Phoenix – Surprise by IHG have a pool?

Garner Hotel Phoenix – Surprise by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

Does Garner Hotel Phoenix – Surprise by IHG serve breakfast?

Yep, complimentary continental breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Garner Hotel Phoenix – Surprise by IHG?

No, Garner Hotel Phoenix – Surprise by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Garner Hotel Phoenix – Surprise by IHG?

Yep, you can grab a meal at Garner Hotel Phoenix – Surprise by IHG's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Garner Hotel Phoenix – Surprise by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Garner Hotel Phoenix – Surprise by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 103 reviews
Rating 8 - Good. 18 out of 103 reviews
Rating 6 - Okay. 8 out of 103 reviews
Rating 4 - Poor. 4 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARY, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was well trained, courteous and helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Cynthia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entry way floor was filthy along with bathroom floor . Black drips and scuff marks . They are not staffed well . My husband needed an extra blanket and sheet and this was a hassle for them with little staff . Breakfast was missing a sweet muffin or roll . Orange juice ran out after first day never saw again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chockdi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Feb 2025

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, room comfort

It Sucked

Very over priced, more than I was quoted when I booked. No coffee maker, fridge or microwave in the room. Breakfast, if you could call it that was not acceptable! We left without eating!
Stayed 1 night in Feb 2025

10/10 Excellent

Josean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Everything was fine
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect service

Stayed 1 night in Feb 2025

10/10 Excellent

DONALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend
Stayed 1 night in Feb 2025

6/10 Okay

Carolyn

Disliked: Staff & service
Breakfast was a half step above YUCK and the trash in the breakfast room was overflowing. It was very warm in the hotel and temp impossible to regulate in the room. No fridge, microwave or even drinking glasses in the room. Guess I should have expected nothing more from an IHG hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovation. You can not beat the friendliness of the staff!!
Stayed 1 night in Feb 2025

10/10 Excellent

Nolan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, helpful and proffesional
Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2025

10/10 Excellent

Giovanni

Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel with an inviting atmosphere. Definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast but wish for a better variety of hot food eggs and pork after a week got old. And wish they had asked what day we wanted are room cleansed when we arrived
Stayed 6 nights in Feb 2025

6/10 Okay

Ron

Liked: Cleanliness, staff & service
Air condition goes on and off throughout the night. Sounds like someone turns a vacuum on and off. Body wash dispenser completely empty in the shower.
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better than our stay in 2023!! They have really cleaned it up!
Stayed 1 night in Dec 2024