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Waterplace Residence

3.0 star property

Photo gallery for Waterplace Residence

Terrace/patio
Front of property
Apartment, 2 Bedrooms
Lobby sitting area
Indoor pool, outdoor pool

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air-conditioning
  • Gym
  • Outdoor space

Explore the area

View map
Jalan Pakuwon Indah, No. 3-5, Lontar Timur, Surabaya, 60213
  • Place, Pakuwon Trade Center
    ‪3 min walk‬
  • Place, Pakuwon Mall
    ‪5 min walk‬
  • Place, Tunjungan Plaza
    ‪14 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪34 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • City view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • City view
  • 85 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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Exterior

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  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
5.0 out of 5, Exceptional, 59 reviews
The price is AU$203
includes taxes & fees
14 June - 15 June
The Westin Surabaya

About the area

Surabaya

At Waterplace Residence you'll be within just a 10-minute stroll of Pakuwon Mall and Pakuwon Trade Center. .Each apartment features a balcony or patio, a living room and a dining area. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. Housekeeping is not available. .Enjoy the indoor swimming pool, outdoor swimming pool, gym and kids' swimming pool. Additionally, you'll find a 24-hour front desk and a terrace. There's also the convenience of free self parking.
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What's nearby

  • Pakuwon Trade Center - 3 min walk - 0.3 km
  • Pakuwon Mall - 5 min walk - 0.4 km
  • Surabaya Zoo - 9 min drive - 8.7 km
  • Tunjungan Plaza - 14 min drive - 13.8 km
  • Galaxy Mall - 18 min drive - 17.5 km

Getting around

  • Ngagel Station - 11 min drive
  • Tandes Station - 16 min drive
  • Surabaya (SUB-Juanda) - 43 min drive

Restaurants

  • ‪Tacoritto - ‬5 min walk
  • ‪de Boliva Ice Cream - ‬3 min walk
  • ‪Nasi Timbel Mbok Ginuk - ‬6 min walk
  • ‪Cakue Peneleh - ‬5 min walk
  • ‪Nasi Ayam Leluhur - ‬5 min walk

About this property

Waterplace Residence

Waterplace Residence offers its guests a kids' pool, an indoor pool, an outdoor pool, and a fitness centre. Free self parking is available.
  • 10 guestrooms or units
  • Front desk (24 hours)
  • Terrace
Waterplace Residence offers 10 accommodations with air conditioning. Rooms open to balconies or patios. Accommodation at this 3-star apartment has kitchenettes with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

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  • Free Wi-Fi
  • Air-conditioning
  • Room service
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Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • No housekeeping service

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [U-Nit Rental Apartment Tokan C5 Waterplace]
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. The property is professionally cleaned.

Property is also known as

Waterplace Residence Apartment Surabaya
Waterplace Residence Apartment
Waterplace Residence Surabaya
Waterplace Residence Surabaya
Waterplace Residence Apartment
Waterplace Residence Apartment Surabaya

Frequently asked questions

Is parking available at Waterplace Residence?

Yep, Waterplace Residence has a free self car park.

Are there any beaches close to Waterplace Residence?

The closest beach to Waterplace Residence is New Kenjeran Beach (15 km).

Does Waterplace Residence have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool.

Is there a free airport shuttle available at Waterplace Residence?

No, Waterplace Residence does not offer an airport shuttle service.

What time are check-in & check-out at Waterplace Residence?

Check-in begins at noon. Check-out time is 1 PM.

Are pets allowed at Waterplace Residence?

No, pets are not allowed.

Waterplace Residence Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Peng Cheau Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Jimmy Togar

Liked: Cleanliness, staff & service, room comfort
fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Abdulwahab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئة جدا
Stayed 14 nights in May 2018
Verified

2/10 Terrible

Fuad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019