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Tunjungan Hotel

Premium bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Popular amenities

Pool
Spa
Free Wi-Fi
Restaurant
Air-conditioning
Gym

includes taxes & fees

14 June - 15 June

Explore the area

Jl. Tunjungan 102 - 104,102-104, Surabaya, SUB, 60011

Place, Tunjungan Plaza
‪1 min walk‬
Place, Surabaya Plaza Shopping Mall
‪12 min walk‬
Place, Grand City Surabaya
‪18 min walk‬
Airport, Surabaya (SUB-Juanda)
‪29 min drive‬

Room options

Superior Room Breakfast

City view
30 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds
Free Wi-Fi

Junior Suite

City view
51 sq m
Sleeps 4
1 King Bed
Free Wi-Fi

Business Suite

City view
94 sq m
Sleeps 4
1 Double Bed
Free Wi-Fi

Tunjungan Suite

City view
128 sq m
Sleeps 4
1 King Bed
Free Wi-Fi

Superior Room (Room Only)

City view
30 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Deluxe Executive

City view
30 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Deluxe Premier

City view
30 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Superior Breakfast Promo

City view
30 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Superior Room Only Promo

City view
30 sq m
1 bedroom
Sleeps 3
1 Double Bed OR 2 Single Beds
Free Wi-Fi

Deluxe Premier Breakfast Promo

City view
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Premier Room Only

City view
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Premier Breakfast for 1

City view
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Superior Room Breakfast for 1

City view
Sleeps 2
1 King Bed
Free Wi-Fi

About the area

Surabaya

Tunjungan Hotel puts you in the heart of Surabaya, connected to a shopping centre and within just a 10-minute stroll of Tunjungan Plaza and Grahadi. Highlights at this hotel include in-room washers/dryers, free WiFi and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym and sauna as well as access to ecotours. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. .In the area of this 4-property class Surabaya Center hotel, you'll find Pakuwon Mall.

What's nearby

Tunjungan Plaza - 1 min walk - 0.1 km
Surabaya Plaza Shopping Mall - 12 min walk - 1.1 km
Balai Pemuda - 12 min walk - 1.1 km
Grand City Surabaya - 18 min walk - 1.6 km
Taman Hiburan Rakyat - 18 min walk - 1.6 km

Getting around

Ngagel Station - 7 min drive
Surabaya Pasar Turi Station - 8 min drive
Surabaya (SUB-Juanda) - 43 min drive

Restaurants

‪Kimukatsu - ‬1 min walk
‪Gyu-Kaku Tunjungan Plaza IV - ‬1 min walk
‪Djournal Coffee - ‬1 min walk
‪Solaria - ‬1 min walk
‪Bakerzin - ‬1 min walk

About this property

Tunjungan Hotel

Tunjungan Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Tunjungan Hotel.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

272 guestrooms or units

Conference rooms

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Front desk safe

Tour and ticket information

Concierge

Pool or billiards table

Gift shop

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Dining venue

Tunjungan Hotel offers 272 accommodations with washers/dryers and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Pool
Spa
Kids’ pool
Parking included

includes taxes & fees

14 June - 15 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 175,000 for adults and IDR 100,000 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Billiards/pool table
Ecotours
Gym
Outdoor pool
Sauna
Shopping

Family friendly

In-room washing machine/dryer
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Meeting rooms

Spa

Massage
Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchairs on site

Banquet hall
Designated smoking areas
Reception hall

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Laptop workspace
Phone
Safe
Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for IDR 350000 per night.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately IDR 175000 for adults and from IDR 100000 for children
Rollaway bed fee: IDR 350000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tunjungan Hotel SURABAYA

Tunjungan Hotel Hotel

Tunjungan Hotel Surabaya

Tunjungan Hotel Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Tunjungan Hotel?

Tunjungan Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tunjungan Hotel?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at Tunjungan Hotel on 14 June 2026 start from AU$43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tunjungan Hotel?

The closest beach to Tunjungan Hotel is New Kenjeran Beach (6.9 km).

Is there a spa on site at Tunjungan Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Tunjungan Hotel have a pool?

Tunjungan Hotel has an outdoor pool.

What makes Tunjungan Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Tunjungan Hotel.

Does Tunjungan Hotel serve breakfast?

Yep, buffet breakfast is on offer weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Tunjungan Hotel?

No, Tunjungan Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Tunjungan Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Tunjungan Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Tunjungan Hotel?

No, pets are not allowed.

Tunjungan Hotel Reviews

6.0

5.8/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

Verified

10/10 Excellent

N r

4 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Great pool always in the sun. And clean. Hotel is dated but how it is it’s a nice hotel and decent location everything you would want. Room was huge everything nice and bed comfy

Stayed 4 nights in Feb 2024

Verified

4/10 Poor

MD

27 Feb 2026

Liked: Staff & service

Disliked: Cleanliness

The bathroom shower did not work properly. The bathtub floor was cracked and unsafe ans discolored

Stayed 2 nights in Feb 2026

Verified

4/10 Poor

Lim

27 July 2019

Liked: Staff & service

Disliked: Room comfort

Hotel interior condition equivalent to 2.5/3-star.

Bedsheet & pillow-case,towels,etc. looks old & yellowish. Need to be changed & upgraded.

Stayed 3 nights in Jul 2019

Verified

2/10 Terrible

Shahul Hameed

8 June 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel needs full makeover

This hotel needs a huge makeover and refurbishments. Service is extremely bad. Door locks malfunctioned few times. No word of apology for the inconveniences caused. We chose this hotel only for its location.

Stayed 1 night in Jun 2023

Verified

4/10 Poor

Chien-Wei

22 July 2019

facility is very old. air com cannot adjust, towel is old, gym is closed, elevator is slower than my grandfather, the fastest internet speed only 0.5M, download email needs spend over 30mins everyday. breakfast is poor. Only location is good, staff is friendly and water pressure is strong(10F).

Stayed 6 nights in Jul 2019

Verified

6/10 Okay

MT

12 Dec 2019

Disliked: Cleanliness, amenities, property conditions & facilities

WiFi not active.

Stayed 1 night in Dec 2019

Verified

6/10 Okay

M.

14 July 2023

Disliked: Cleanliness, staff & service

Outdated, good location and nice food.

We didn’t receive what we booked and when asked for the rooms we had booked and paid (and were guaranteed), we got no explanation or the room we had booked. Service only wanted us to sign the form and did not inform us about breakfast or anything for that matter. We also mistakingly had wrong breakfast vouchers. So we came back to arrange it accordingly so we could get breakfast the next day. The communal areas (outside of the lobby) are not well maintained, we had a clogged bathroom upon arrival and our window looked out upon a stained brick wall. Let’s leave out other details. Turn down service was good considering providing towels. The location is good depending on your itinerary, the hotel is located between entrance 1 and 6 of Tunjungan plaza. This can be convenient if you wish to have rather a lazy or luxurious stay. Food is good, but come early. Thank you for the stay. Little tip, we could understand behasa and understood what your staff were saying over tourists during our stay….

Stayed 2 nights in Jul 2023

Verified

8/10 Good

Yahya Adiatmaka

20 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Hotel ok dan bersih, sayang tempat fitness tidak

Hotelnya ok. Kamar dan kamar mandi bersih. Cuman sayang sekali nggak ada stikkontak dekat kasur, jadi kalau mau cas hp dekat tv. Tempat fitness tidak terawat, kualitas jelek.

Stayed 1 night in Nov 2024

Verified

6/10 Okay

Verified traveller

7 Nov 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

ショッピングモールに近いだけで、おすすめのホテルではありません。古い部屋ではありますが、掃除か行き届いてないので余計に汚く見えます。コロナのせいもあってか、朝食はとても貧弱でした。このホテルに泊まるくらいならば、少し値段ははっても他の星4ホテルをお勧めします。

Stayed 2 nights in Oct 2020

Verified

8/10 Good

Emaenula

24 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good 👌

Stayed 2 nights in Nov 2018

Verified

6/10 Okay

Verified traveller

2 Nov 2018

Disliked: Cleanliness, property conditions & facilities

立地場所は素晴らしい

歩いて行ける距離にショッピングモールがあり、便利。ただし、ホテル自体は古い。部屋もあまり綺麗ではない。エレベーターはかなり遅い。

Stayed 3 nights in Oct 2018

Verified

6/10 Okay

sufi

5 Aug 2018

Liked: Staff & service, room comfort

Near to Tunjungan Plaze

old hotel with old facilities. Needs abit of a revamp.

Stayed 1 night in Jul 2018

Verified

4/10 Poor

S

23 June 2018

Liked: Staff & service, room comfort

Disappointing ...

Not too bad overall, the location is great, but the hotel is invaded with family groups lacking any kind of respect for other customers. The breakfast experience was awful in between those people … Breakfast buffet offer is also much less than a few years back. I did enjoy the big room, there's space enough, but the bathroom is clearly in need of deep renovation. Same goes for the lifts ...

Stayed 3 nights in Jun 2018

Verified

2/10 Terrible

Andrew

21 Jan 2018

Disliked: Cleanliness, property conditions & facilities

Very poor maintenance

The hotel was built to a high standard, probably about 30 years ago. However it has not been maintained properly. The lobby looks good. But from the lift onwards, you can really see that a tired looking hotel. The bed was comfortable. Water from the tap at the sink goes in different directions because it it partially clogged. Should either be serviced or changed. The sink outlet was also clogged. Stayed 2 nights. On the first morning, I had only cold water from the shower. On the second morning, there was hot water. The jug kettle provided was so old that the heating element that boils the water was corroding away. There is no working desk, so I had to use the TV table to work on my laptop. Iron and board is not available even upon request. This hotel is totally not suitable for business travellers. Breakfast spread was fairly good. However there were a few vegetables at the salad bar that had started becoming rotten. One of my colleagues got stuck in the lift for a few minutes. Maintenance is poor, and it does not seem that the people up-keeping this hotel are doing their job. All of us colleagues staying during this visit agreed that we would never stay in this hotel again.

Stayed 2 nights in Jan 2018

Verified

4/10 Poor

Viswanaden

16 Nov 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth a 3 star hotel. Really dirty

Really dirty room, no view at all. Asked for a room change and they gave me another one which was worst. For sure not a 3 star hotel. Some 2 stars hotels are much more better.

Stayed 2 nights in Nov 2017

Verified

10/10 Excellent

EUNHYEOK

9 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

수영장에 사람이 없어서 혼자 유유히 떠다니면서 여유를 즐겼어요 둥둥떠다니면서 하늘을 보면 고층건물들이 보이고 마치 제가 부자가 된 기분이였어요

Stayed 1 night in Nov 2017

Verified

6/10 Okay

DDD

26 Oct 2017

買い物や食事に対する立地が最高

立地がよい割に宿泊料が手ごろ。フロントの対応が早い。ドアマンが礼儀正しい。現地人の利用者がほとんどである。

Stayed 3 nights in Oct 2017

Verified

2/10 Terrible

Teh

19 Oct 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

won't go back again

-water no pressure -cockroach in bathtub

Stayed 3 nights in Oct 2017

Verified

6/10 Okay

Verified traveller

19 Oct 2017

Liked: Room comfort

Very convenient location next to Tunjungan Plaza

Close to Tunjungan Plaza

Stayed 1 night in Oct 2017

Verified

8/10 Good

dedi

6 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

Verified

8/10 Good

Wahib

7 Apr 2023

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Apr 2023

Verified

8/10 Good

Ng

28 Oct 2019

Liked: Staff & service

Stayed 2 nights in Oct 2019

Verified

6/10 Okay

anggara

21 Jan 2019

Liked: Staff & service

Stayed 1 night in Jan 2019

Verified

6/10 Okay

PURIS

27 Dec 2018

Liked: Staff & service

Disliked: Cleanliness

Stayed 2 nights in Dec 2018

Tunjungan Hotel

Photo gallery for Tunjungan Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Room Breakfast

Superior Room Breakfast

View all photos for Junior Suite

Junior Suite

View all photos for Business Suite

Business Suite

View all photos for Tunjungan Suite

Tunjungan Suite

View all photos for Superior Room (Room Only)

Superior Room (Room Only)

View all photos for Deluxe Executive

Deluxe Executive

View all photos for Deluxe Premier

Deluxe Premier

View all photos for Superior Breakfast Promo

Superior Breakfast Promo

View all photos for Superior Room Only Promo

Superior Room Only Promo

View all photos for Deluxe Premier Breakfast Promo

Deluxe Premier Breakfast Promo

View all photos for Deluxe Premier Room Only

Deluxe Premier Room Only

View all photos for Deluxe Premier Breakfast for 1

Deluxe Premier Breakfast for 1

View all photos for Superior Room Breakfast for 1

Superior Room Breakfast for 1

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About the area

Surabaya

What's nearby

Getting around

Restaurants

About this property

Tunjungan Hotel

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Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Tunjungan Hotel Reviews

Reviews

5.8/10

7.4/10

4.8/10