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The Trans Luxury Hotel Surabaya

Property class: 4.5

Photo gallery for The Trans Luxury Hotel Surabaya

A rooftop pool area with lounge chairs and umbrellas, surrounded by buildings.
A modern high-rise building with multiple floors, large windows, and a distinctive architectural design.
A modern spiral staircase with glass railings and a metallic structure.
A bar area with a central decorative piece, bar stools, and a display case with food items.
A luxurious hotel lobby with a high ceiling, ornate wall decorations, a large window with a city view, and a mix of seating arrangements including sofas and chairs.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$144
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Jl Ahmad Yani No 260, Menanggal, Kec Gayungan, Surabaya, Jawa Timur, 60234
  • Place, City of Tomorrow
    ‪9 min walk‬
  • Place, Petra Christian University
    ‪15 min walk‬
  • Place, Al Akbar Mosque
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Premier Room

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premier Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Premier Room

A hotel room with a large bed, two bedside tables, a city view, and a framed artwork on the wall.

Club Premier Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Celebrity Suite Room

A hotel room with a large bed, a bedside table with a lamp, a bench, and a painting on the wall.

Celebrity Suite Room

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with a city view, two beds, a desk, and a chair.

Standard Twin Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed

View all photos for Club Twin Room, City View

A hotel room with two beds, a desk, a lamp, a painting, and a door leading to another room.

Club Twin Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

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22 Nov - 23 Nov
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About the area

Surabaya

A luxury stay in the heart of Surabaya awaits you at The Trans Luxury Hotel Surabaya. Within just a 10-minute stroll, you'll find Pelita Harapan University Surabaya and City of Tomorrow. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and reflexology along with access to the sauna and steam room. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and theme park character encounters. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Within a 15-minute drive of this 4.5-property class Surabaya hotel, attractions include Tunjungan Plaza and Pakuwon Mall.

What's nearby

  • City of Tomorrow - 9 min walk - 0.8 km
  • Pelita Harapan University Surabaya - 11 min walk - 0.9 km
  • Petra Christian University - 15 min walk - 1.3 km
  • Al Akbar Mosque - 6 min drive - 3.0 km
  • Universitas Islam Negeri Sunan Ampel Surabaya - 10 min drive - 3.1 km

Getting around

  • Waru Station - 8 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 25 min drive

Restaurants

  • ‪Pepper Lunch - ‬1 min walk
  • ‪The Coffee Bean and Tea Leaf - ‬1 min walk
  • ‪Moost - ‬2 min drive
  • ‪Kimukatsu - ‬1 min walk
  • ‪Wakul Mas - ‬1 min walk

About this property

The Trans Luxury Hotel Surabaya

The Trans Luxury Hotel Surabaya offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A complimentary children's club, theme park character encounters, and concierge services are also featured at the luxury The Trans Luxury Hotel Surabaya. You'll have access to the outdoor pool at a partner property. A shopping centre shuttle, a train station drop-off service and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Surabaya hotel.

  • 249 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Trans Luxury Hotel Surabaya offers 249 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Surabaya hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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  • Kids’ pool
  • Parking included
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The price is AU$103
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured, covered self parking on site
  • Secured valet parking on site (IDR 50,000 per stay)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 170,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Shopping centre
  • Theme park character encounters

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • High chair
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift

More

  • Built in 2019
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 218000 for adults and from IDR 170000 for children
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 605000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 55110, 9120106652913

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

Is parking available at The Trans Luxury Hotel Surabaya?

Yep, The Trans Luxury Hotel Surabaya has a free self car park. Additionally there is secured valet parking for IDR 50000 per stay.

How much does it cost to stay at The Trans Luxury Hotel Surabaya?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at The Trans Luxury Hotel Surabaya on 15 Nov 2026 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Trans Luxury Hotel Surabaya?

The closest beach to The Trans Luxury Hotel Surabaya is New Kenjeran Beach (13.8 km).

Is there a spa on site at The Trans Luxury Hotel Surabaya?

Yep, there is an onsite spa at The Trans Luxury Hotel Surabaya. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Trans Luxury Hotel Surabaya have a pool?

The Trans Luxury Hotel Surabaya has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Trans Luxury Hotel Surabaya?

The Trans Luxury Hotel Surabaya features 2 outdoor pools, a full-service spa and a health club.

What makes The Trans Luxury Hotel Surabaya a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Trans Luxury Hotel Surabaya.

Is The Trans Luxury Hotel Surabaya family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that The Trans Luxury Hotel Surabaya is a hit with families.

Does The Trans Luxury Hotel Surabaya serve breakfast?

Sure does, buffet breakfast is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Trans Luxury Hotel Surabaya?

No, The Trans Luxury Hotel Surabaya does not offer an airport shuttle service.

Is there a bar or restaurant at The Trans Luxury Hotel Surabaya?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Trans Luxury Hotel Surabaya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Trans Luxury Hotel Surabaya?

No, pets are not allowed.

The Trans Luxury Hotel Surabaya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で清潔、朝ご飯もいいです。屋上のインフィニティプール、砂場付きもいい感じでした。が、１つだけ、ハズタブに溜めるお湯が錆か？汚れで流石にはいれないぐらい汚いお湯が出てきたので水の管理、確認はしっかりして欲しいです。それ以外はまた、活用させて頂きたく思います。ありがとうございました。
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
정말 고급지게 보이게 만들어놨네요. 아침이 꽤 괜찮네요
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てが素晴らしいホテルでした
Stayed 2 nights in Aug 2026