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New Grand Park Hotel

Property class: 3

Photo gallery for New Grand Park Hotel

A hotel room with a large bed, a desk, two chairs, a television, and a window with curtains.
A hotel reception area with a marble floor, a reception desk, and decorative items including a clock and a sign.
A banquet hall with rows of chairs covered in white and red sashes, a stage with a red curtain, and a tiled floor.
A buffet setup with multiple serving stations, each labeled with different food items.
A paved pathway with potted plants on one side and parked cars on the other.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$24
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
Jl. Samudra 3-5, Surabaya, East Java, 60161
  • Place, Pasar Atum Mall
    ‪6 min walk‬
  • Place, Red Bridge
    ‪9 min walk‬
  • Place, Chinatown
    ‪9 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪30 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Standard Double or Twin Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, two chairs, a nightstand, and a window with curtains.

Deluxe Double or Twin Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Room

A hotel room with a bed, a round table, two chairs, a desk, and a lamp.

Superior Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Surabaya

New Grand Park Hotel puts you in the heart of Surabaya, connected to the convention centre and within just a 10-minute stroll of Pasar Atum Mall and ITC Surabaya Mega Grosir. Highlights at this hotel include a restaurant, free self-parking and a conference centre. .The restaurant, Coffee Shop, serves international cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Sights within a 10-minute walk of this 3-property class Surabaya hotel include Kong Co Kong Tik Cun Ong Temple and Gereja Perawan Maria Tak Berdosa.

What's nearby

  • Pasar Atum Mall - 6 min walk - 0.6 km
  • ITC Surabaya Mega Grosir - 6 min walk - 0.6 km
  • Red Bridge - 9 min walk - 0.8 km
  • Chinatown - 9 min walk - 0.8 km
  • Ampel Mosque - 18 min walk - 1.6 km

Getting around

  • Surabaya Kota Station - 4 min walk
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪Lontong Mie Ny. Marlia - ‬8 min walk
  • ‪Depot Subur - ‬2 min walk
  • ‪Kwong Tung Chineese Resto Jl Waspada - ‬1 min walk
  • ‪Kartiko Jajan Pasar - ‬2 min walk
  • ‪Kecut Manis - ‬3 min walk

About this property

New Grand Park Hotel

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly New Grand Park Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.
  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Built in 1973
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Lift
  • Water dispenser
  • Dining venue
New Grand Park Hotel offers 118 air-conditioned accommodations with complimentary bottles of water and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers with a deep soaking bath. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Coffee Shop

Things to do

  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1973
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Grand Park Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 200000.0.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per accommodation, per night
  • Administrative fee: IDR 50000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: IDR 50000 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Parties and events are allowed on site
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Parties and events are allowed on site. Long-term renters welcome.

We should mention

  • There is limited hot water on site.
  • Please note that clothing is optional at New Grand Park Hotel.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at New Grand Park Hotel.

Property is also known as

New Grand Park Hotel Surabaya
New Grand Park Hotel
New Grand Park Surabaya
New Grand Park
New Grand Park Hotel Surabaya, Java
New Grand Park Hotel Hotel
New Grand Park Hotel Surabaya
New Grand Park Hotel Hotel Surabaya

Frequently asked questions

Is parking available at New Grand Park Hotel?

Yep, New Grand Park Hotel has a free self car park.

How much does it cost to stay at New Grand Park Hotel?

As of 10 Sept 2026, prices found for a 1-night stay for 2 adults at New Grand Park Hotel on 2 Oct 2026 start from AU$24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to New Grand Park Hotel?

The closest beach to New Grand Park Hotel is New Kenjeran Beach (5.8 km).

Are there hot tubs in the rooms at New Grand Park Hotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at New Grand Park Hotel?

No, New Grand Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at New Grand Park Hotel?

Yep, you can grab a meal at New Grand Park Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at New Grand Park Hotel?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at New Grand Park Hotel?

No, pets and service animals are not allowed.

New Grand Park Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Torben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manglende toiletpapir, sengen var redt op men sengetøjet var ikke skiftet. Bruseren fungerede slet ikke, sorte hår ved håndvasken og værelset var generelt snusket og urent.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

TIN TJUN

Liked: Cleanliness, staff & service

購物飲食很好，方便。

家庭出行比較好，購物放便，旁邊有一個大型購物商場，有美食廣場有很多美食，飲食很方便。滿意度高。