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The St James

Property class: 5 and above

Photo gallery for The St James

A multi-story hotel with balconies, a well-maintained lawn, and a view of the surrounding forest.
A table with a bottle of wine, two glasses, and a plate with cheese and grapes.
A modern living room with a fireplace, a dining table with chairs, a TV mounted on the wall, and a striped curtain.
A modern kitchen with white cabinets, a built-in microwave, a dishwasher, and a refrigerator.
A bedroom with a large bed, a nightstand, a wall-mounted lamp, and a door leading to a bathroom.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is AU$194
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Place, Chisholm Park
    ‪1 min walk‬
  • Place, Hanmer Springs Thermal Reserve
    ‪5 min walk‬
  • Place, Conical Hill
    ‪16 min walk‬

Room options

View all photos for Wheelchair Accessible Studio Unit

A bedroom with a bed, a wardrobe, a bedside table, and an air conditioning unit.

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Studio

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a fruit bowl on the desk.

Deluxe Studio

9.8 out of 10
Exceptional
(28 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Spa Studio

A hotel room with a bed, two armchairs, a small table, and a large window with curtains.

Executive Spa Studio

10.0 out of 10
Exceptional
(7 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Mt Isobel Suite

A modern living room with a fireplace, a flat-screen TV mounted above it, and a sofa.

Mt Isobel Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for St James Suite

A modern living room with a fireplace, a dining table with chairs, a TV mounted on the wall, and a striped curtain.

St James Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for One Bedroom Ground Floor Unit

A neatly arranged bedroom with a bed, bedside tables, a nightstand, a lamp, and a wall-mounted picture.

One Bedroom Ground Floor Unit

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Hanmer Springs

At The St James you'll be within just a 10-minute stroll of Hanmer Springs Thermal Reserve and Conical Hill Walkway. Highlights at this ski motel include free self-parking, and in-room kitchens and free WiFi. .This smoke-free motel offers free WiFi in public areas, free newspapers in the lobby and luggage storage. Additionally, you'll find laundry facilities and ski storage. Continental breakfast is available daily between 8:00 AM and 9:30 AM. .Places within a 30-minute walk of this 5-property class Hanmer Springs motel include A Maze N Golf and Conical Hill.
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Chisholm Park - 1 min walk - 0.1 km
  • Hanmer Springs Thermal Reserve - 5 min walk - 0.5 km
  • Conical Hill Walkway - 7 min walk - 0.6 km
  • Hanmer Heritage Forest - 15 min walk - 1.3 km
  • Conical Hill - 16 min walk - 1.4 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire and Ice - ‬5 min walk
  • ‪The Log Cabin - ‬5 min walk
  • ‪Rustic Tapas - ‬3 min walk
  • ‪Thai Chilli - ‬4 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬1 min walk

About this property

The St James

As a guest of The St James, you'll find ski storage, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 5-star Hanmer Springs motel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2010
  • Towels for the beach
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
The St James offers 16 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 25 for adults and NZD 25 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00 per night.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 25 for children
  • Rollaway bed fee: NZD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

What is the cancellation policy at The St James?

The St James offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St James?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at The St James on 18 Nov 2026 start from AU$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St James?

Yep, The St James has a free self car park.

Does The St James serve breakfast?

Sure does, continental breakfast is on offer daily from 8:00 AM to 9:30 AM.

Is there a free airport shuttle available at The St James?

No, The St James does not offer an airport shuttle service.

What time are check-in & check-out at The St James?

Check-in begins at 2:30 PM. Check-out time is 10:00 AM.

Are pets allowed at The St James?

No, pets are not allowed.

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 490 out of 566 reviews
Rating 8 - Good. 65 out of 566 reviews
Rating 6 - Okay. 7 out of 566 reviews
Rating 4 - Poor. 3 out of 566 reviews
Rating 2 - Terrible. 1 out of 566 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
Good stay in a great room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great stay. Very convenient location, close to pools, restaurants, shops and mini-putt! Staff are friendly and helpful, and some of the add-on amenities, such as laundry, were excellent. Would stay again for sure.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of the village centre. Room was spotless with a lovely spa bath. Convenient parking and friendly staff. Highly recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, central but quiet and good s8zed rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with everything you could need. Fantastic location and most importantly - very cosy and easy to stay warm. A great, comfortable, luxury stay! Thank you!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay. Lovely views and a friendly helpful welcome.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, definitely will come back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, would recommend A +
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place, in the perfect position. And what lovely friendly people running the place. I can't speak highly enough of the whole experience down to the warm welcome, the towels for the pool, the great views of the mountains. Perfect fora restful weekend stay for two.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodation within walking distance of town.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 2 night stay at the St James. Checking was a breeze with very helpful staff. Room was very comfortable and warm. Highly recommended!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at St James was fabulous and the staff amazing . Thank you we will be back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay in Hanmer!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room, easy parking and helpful staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch accom
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff and cleanliness
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Parking was easy and secure. Excellent location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Lovely clean room, very well equipped and very friendly staff.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Fantastic property loved our stay
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room, modern fittings, nice location, friendly people
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great spot
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff, had a great stay
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes parking and use of a ev charger was great
Stayed 2 nights in May 2026