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4.6 out of 5

"Generously sized rooms with a luxurious feel. We appreciated all the extra little touches. The views were amazing and the staff were friendly " More

By a verified traveller on Mon 14 Jun 2021

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Hotel Description

A luxury stay in Hanmer Springs awaits you at Braemar Lodge And Spa. You'll be 3.2 km (2 mi) from Hanmer Springs Bridge Lookout and 3.7 km (2.3 mi) from Waiau Ferry Bridge. Highlights at this ski hotel include a full-service spa, a restaurant, and free self parking.

Flat-screen TVs with digital channels are featured in all 24 soundproofed rooms, and you can enjoy free WiFi, patios, and sitting areas. Dining in is an option with room service, and minibars provide refreshments. Select Comfort beds and premium bedding welcome you to a good night's rest, and other nice touches include jetted tubs and bathrobes. Separate bathtubs and showers, coffee/tea makers, and in-room massages are also available.

A relaxing day at Spa Braemar can include deep-tissue massages, body scrubs, and facials along with aromatherapy and mani/pedis. The fine-dining restaurant, Altitude Restaurant, serves Modern European cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to bike rentals, mountain biking, and hiking/biking trails. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 8:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Places within a 15-minute drive of this 4.5-star Hanmer Springs hotel include Hanmer Springs Thermal Reserve and Chisholm Park.

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$222* Per night/room 17 Jun. - 18 Jun.

Accessible Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Braemar Lodge And Spa ratings based on 136 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Braemar Lodge And Spa

Everyone (64) Couples (63) Family (8)
5 out of 5
Generously sized rooms with a luxurious feel. We appreciated all the extra little touches. The views were amazing and the staff were friendly

Posted by on 14 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Rowen D'Souza

Hello Anonymous, Thank you for staying with us and your kind rating. We are glad to read that you had a good stay and were pleased with the service from our team. We look forward to welcoming you again. Kind Regards

5 out of 5
Love the view and privacy off spa pool

Posted by on 29 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by Rowen D'Souza

Hello Anonymous, Thank you for staying with us and for this wonderful feedback. We are please to read that you had a great stay and loved the view and private hot tub on the deck. We look forward to welcoming you again. Kind Regards

5 out of 5

Posted by on 25 Apr. 2021

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Comment from Hotel Management

20 May 2021 by Rowen D'Souza

Hello Anonymous, Thank you for choosing to stay with us and for this wonderful rating. We are pleased to read you had a good stay and look forward to welcoming you again. Kind Regards

5 out of 5

Posted by on 4 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by Rowen D'Souza

Hello Anonymous, Thank you for staying with us and for kind rating. We hope you had a peaceful and great stay and were happy with your room. We look forward to welcoming you again. Kind Regards

4 out of 5
Nice room with great views. Very quiet and relaxing. Our stay was only let down by the air-conditioning not working properly. It was too hot yo relax or sleep.

Posted by on 17 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Rowen D'Souza

Hello Anonymous, Thank you for choosing to stay with us and for your kind feedback. We are very sorry about the air-conditioning issues you faced during your stay. We are looking into this currently and are making plans of moving out from centralized to individual units in rooms. We hope you give us another chance to experience what we actually aim to offer. Kind Regards,

1 out of 5
Room had a very annoying loud buzzing noise all night long coming from the air con unit which wouldn’t turn off or stop. Kept us up all night.

Posted by , from Chch on 17 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Rowen D'Souza

Hello Chris, Thank you for choosing to stay with us and for your feedback. I am very sorry to hear about the disturbed sleep you had. We have been trying to find this sound and have not been able to locate it sadly. My sincere apologies for the poor experience you had with us. We hope we get another opportunity to correct this experience in the future.

5 out of 5
Awesome place to stay! Views are spectacular and the room was amazing with it’s high ceilings and super comfortable bed. The spa outside the room was the icing on the cake.

Posted by , from Gold Coast on 11 Aug. 2020

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Comment from Hotel Management

11 Aug. 2020 by Rowen D'Souza

Hello Dave, Hello Anonymous, Thank you for staying with us and for your 5 star rating and wonderful feedback. We are all glad to read that you enjoyed your stay and all that the room had to offer and look forward to welcoming you again. Kind Regards

4 out of 5
The staff were fantastic, so helpful. We really appreciated that they took the time to learn our names so everytime they saw us they addressed us by name. A great personal touch.

Posted by on 5 Jul. 2020

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Comment from Hotel Management

7 Jul. 2020 by Lodge Manager

Hello Anonymous, Thank you for staying with us and for your kind feedback. We hope you have a good stay. Kind Regards

5 out of 5
Good location for. Breakaway. Good amenities food was good - a little understaffed in restaurant for evening service

Posted by on 14 Jun. 2020

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Comment from Hotel Management

14 Jun. 2020 by Lodge Manager

Hello Anonymous, Thank you for staying with us and for this wonderful feedback and rating. We are glad to read that your enjoyed your stay. We look forward to welcoming you again.

5 out of 5
Loved the room, hot tub, spa bath. Went for dinner and were incredibly disappointed. Met two friends who had arrived at the restaurant before us. They had gone there for dinner at a pm and were waiting until 8:40. We arrived at 8:20 aand waited until 8:45 for a bottle of wine. Our friends mushroom soup arrived around 9pm which was a little awkward. Our pre-dinnet bread rolls did not arrive until around half qn hour after that. The mains for both parties suprisingly came out at the same time -despite the different ordering times. Again, over an hour and an hour and a halr before the were served. These rooms were lovely - however 5he service is terrible, and i am still waiting to hear about a Swarovski earring that whould have been found when cleaning. Again, the rooms are great but be careful as there are many stairs to focus on and the lights are a bit unreliable. Apologies for the review, however dinner was unacceptable.

Posted by on 23 Mar. 2020

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Comment from Hotel Management

5 Apr. 2020 by Lodge Manager

Hello Anonymous, Thank you staying with us and for taking the time and writing to us. We are glad to read that you loved your room and its features. I will take your feedback to my team and investigate what went wrong. With regards to your earring, we have not found any, will give it another look once the lock down is done. Kind Regards

About the Braemar Lodge And Spa

Location 283 Medway Road, Hanmer Springs, 7360

Property Features

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Hanmer Springs hotel.

  • 1 building
  • 24 guestrooms or units
  • 2 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Christchurch International Airport (CHC) (128.2 km / 79.6 mi)
  • Property shuttles: Airport shuttle, area shuttle within 10 km, and ski shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Braemar Lodge And Spa offers 24 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Private patio
  • Sitting area
  • Select Comfort beds
  • Jetted tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.

Altitude Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per day.

Pet Policy

  • Pets: NZD 60 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 44 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 25 per person (approximately)
  • Airport shuttle fee: NZD 200 per vehicle (one way)
  • Pet fee: NZD 60 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Braemar Lodge Hanmer Springs
  • Select Braemar
  • Select Braemar Hanmer Springs
  • Select Braemar Lodge
  • Select Braemar Lodge Hanmer Springs
  • Select Braemar Hotel Hanmer Springs
  • Select Braemar Lodge And Spa
  • Braemar Hanmer Springs
  • Select Braemar Lodge Spa
  • Braemar Lodge
  • Braemar Lodge Spa
  • Braemar Lodge Spa
  • Braemar Lodge And Spa Hotel
  • Braemar Lodge And Spa Hanmer Springs
  • Braemar Lodge And Spa Hotel Hanmer Springs

You should know

  • Braemar Lodge And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.