Skip to main content
Beginning of main content
4.3 out of 5

"The grounds are beautiful, unfortunately the room was so hot that even with two fans on we couldn’t sleep much. If the rooms had aircon I would come b ... " More

By a verified traveller on Fri 15 Jan 2021

Enter dates to see availability

Hotel Description

A luxury stay in Hanmer Springs awaits you at Hanmer Springs Hotel. Within just a 10-minute stroll, you'll find Hanmer Springs Thermal Reserve and Conical Hill Walkway. Highlights at this family-friendly hotel include an outdoor swimming pool and in-room free WiFi.

All 47 rooms feature flat-screen TVs with satellite channels, and you can enjoy iPod docks, coffee/tea makers, and portable fans. Additionally, refrigerators, hair dryers, and irons/ironing boards are available.

The bistro, Palm Lounge Cafe, is open for breakfast, brunch, and lunch. Business travelers can take advantage of conference space, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, an outdoor tennis court, and a coffee shop/café. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4.5-star Hanmer Springs hotel include Conical Hill and Hanmer Forest Park.

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$128* Per night/room 3 Feb. - 4 Feb.

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Patio Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hanmer Springs Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hanmer Springs Hotel

Everyone (1) Couples (1) Family (1)
3 out of 5
The grounds are beautiful, unfortunately the room was so hot that even with two fans on we couldn’t sleep much. If the rooms had aircon I would come back, also two of the windows in our room wouldn’t open. Staff were friendly and happy hour was perfect.

Posted by , from Nz on 15 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

16 Jan. 2021 by Graeme Back

Kia ora J, Many thanks for sharing your thoughts with us. We have the Air conditioning as a priority and hopefully if you are back in Hanmer Springs next year we will be able to offer you an improved stay. Kind regards

5 out of 5
Close to everything, but very quiet, got a great nice sleep, the bed was super comfortable. Good comfortable chairs and couch in the room too

Posted by on 9 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2021 by Graeme Back

Kia ora, Many thanks for sharing your wonderful feedback. We do hope we will welcome you back to stay with us again sometime very soon. Kind regards

5 out of 5

Posted by on 28 Dec. 2020

Was this review helpful to you?
Comment from Hotel Management

28 Dec. 2020 by Graeme Back

Kia ora Helena, Thank you so much for sharing your excellent rating with us. We are delighted to be reopened and welcoming guest. Kind regards

Property Features

Hanmer Springs Hotel offers its guests an outdoor tennis court and an outdoor pool. Along with a coffee shop/café, there's a snack bar/deli on site. A business center and a meeting room are available. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at the luxury Hanmer Springs Hotel. Self parking is free. This 4.5-star Hanmer Springs hotel is smoke free.

  • 47 guestrooms or units
  • 2 levels
  • Built in 1932
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking; self parking available for a surcharge

Room Amenities

Hanmer Springs Hotel offers 47 accommodations with iPod docking stations and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Palm Lounge Cafe - This bistro serves breakfast, brunch, lunch, and light fare.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40 per night.

Pet Policy

  • Pets and service animals are not allowed at Hanmer Springs Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Periodic temperature checks are conducted on staff and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Masks are not compulsory at the property
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 35 for adults, NZD 10 and NZD 35 for children (approximately)
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanmer Springs Heritage
  • Heritage Hanmer Springs
  • Heritage Hotel Hanmer Springs
  • Heritage Hanmer Springs Hotel Hanmer Springs
  • Heritage Hanmer Springs Hotel
  • Heritage Hanmer Springs
  • Hanmer Springs Hotel Hotel
  • Hanmer Springs Hotel Hanmer Springs
  • Hanmer Springs Hotel Hotel Hanmer Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.com/Hanmer-Springs-Hotels-Hanmer-Springs-Hotel.h912628-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hanmer-Springs-Hotels-Hanmer-Springs-Hotel.h912628-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Hanmer-Springs-Hotels-Hanmer-Springs-Hotel.h912628-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.