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4.7 out of 5

"Very nice an quite location " More

By a verified traveller on Fri 04 Feb 2022

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Hotel Description

At The Chalets Motel you'll be within just a 10-minute stroll of Chisholm Park and Hanmer Springs Thermal Reserve. Highlights at this ski motel include free self parking, and in-room kitchens and free WiFi.

All 10 soundproofed rooms feature LED TVs with satellite channels, and you can enjoy balconies or patios, living rooms, and dining areas. Kitchens come with microwaves and stovetops, making in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, DVD players, free newspapers, and fans are available. Weekly housekeeping is available.

This motel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and free newspapers in the lobby. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of free extended parking.

Places within a 30-minute walk of this 4-star Hanmer Springs motel include Conical Hill Walkway and Hanmer Heritage Forest.

Two Bedroom Chalet (Sleeps 6)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Chalet (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Chalet (Sleeps 4)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Spa Chalet (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Chalet (Sleeps 5)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

The Chalets Motel ratings based on 119 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Chalets Motel

Everyone (50) Couples (31) Family (32) Other (1)
5 out of 5
Very nice an quite location

Posted by on 4 Feb. 2022

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5 out of 5
Property was perfect

Posted by on 9 Oct. 2021

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5 out of 5
Love the units are all separated. Dated but clean tidy nice place to relax.

Posted by on 25 Jul. 2021

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5 out of 5

Posted by on 31 May 2021

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5 out of 5
The chalet was incredibly clean and tidy. Staff were friendly and welcoming. I had asked for an easy access unit for my mum who has trouble walking and they couldnt have been more helpful. The site was quiet and peaceful yet still only a few minutes from town. Would highly recommend.

Posted by , from Christchurch on 22 Nov. 2020

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4 out of 5
A wonderful location - conveniently close to village centre but also calm and private. Cosy and comfortable chalet with everything we needed.

Posted by on 19 Oct. 2020

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5 out of 5

Posted by on 24 Sep. 2020

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4 out of 5

Posted by on 31 Aug. 2020

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5 out of 5
Independent entry and full amenities are awesome. The water pressure is too big on faucet and too little in shower. Cold water pressure in kitchen too small

Posted by , from Christchurch on 28 Aug. 2020

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5 out of 5

Posted by on 5 Jul. 2020

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Property Features

As a guest of The Chalets Motel, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. The eco-friendly The Chalets Motel also features complimentary newspapers in the lobby and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 4-star Hanmer Springs motel.

  • 1 floor
  • 10 guestrooms or units
  • 10 buildings
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

The Chalets Motel offers 10 accommodations with DVD players and complimentary newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Beds feature premium bedding. Accommodations at this 4-star motel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Hanmer Springs motel provides complimentary wireless Internet access. 40-inch LED televisions come with premium satellite channels. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony or patio
  • Dining room
  • Living room
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Microwave
  • Oven
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, debit cards, and cash.

For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chalets Hanmer Springs
  • Chalets Motel
  • Chalets Motel Hanmer Springs
  • The Chalets Motel Motel
  • The Chalets Motel Hanmer Springs
  • The Chalets Motel Motel Hanmer Springs

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.