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4.2 out of 5
Very good!
See all 123 wotif Reviews

"It was a cute 1970s style property. Original but clean and tidy. " More

By a verified traveller on Mon 18 Jul 2022

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Family Townhome, 2 Bedrooms, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Chalet

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Chalet

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Greenacres Alpine Chalets & Villas ratings based on 123 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Greenacres Alpine Chalets & Villas

Everyone (35) Couples (40) Family (42)
4 out of 5
It was a cute 1970s style property. Original but clean and tidy.

Posted by on 18 Jul. 2022

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2 out of 5
I had booked for 4 people, 2 adults and 2 children at $195 for the night. On arrival I was charged an extra $40 as the children's ages had not been shown on their copy of the booking. I ended up paying $235 for a unit that was showing on Wotif at that time, for $176. The unit was probably very nice in the 1970s when it was new, but is now very aged and no updating has been done. The view was great.

Posted by on 22 Jan. 2022

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Comment from Hotel Management

22 Jan. 2022 by Edwin

HI Frank thank you for your feedback . I double check your booking which was one of 2 bedroom townhouse booked for 2 adult 2 children, our price on the day was $195 for two people , extra person fee $20 on the wotif website. but we have no charge for the baby who are under 3 year old. your original booking is for 2 adult and 2 children , but you chose the children age as 0. it is main reason we asked you how old of your children , you told us that they are 12 yr and 14yr. so they definitely use the single beds. we ask for the extra person fee due to the costing for us to change sheets and pillowcases and setup the extra beds. it is really helpful to fill up the right information when you make the booking. it also makes our reception confused by your wrong information . Yeah , we are the first motel in hanmer springs, and our style are chalet and villa , all the buildings are separated. we are not 5 star hotel or motel , but we focus on runing the cosy and family home in hanmer springs. thank you for your stay .

4 out of 5
Great value for money

Posted by on 5 Aug. 2021

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4 out of 5
It was handy to everything. Manager was helpful and friendly

Posted by on 22 Jul. 2021

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4 out of 5
The property was OK, a bit tired looking, clean enough and easy access to middle of town. Door was hard to lock.

Posted by on 19 Jul. 2021

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1 out of 5
Had an amazing view was the only good thing about this old dated complex. Booked it due to the spa, only to find it was broken and an $8 charge per person to use which wasn’t stated on their website. On walking on we were hit with a terrible smell and were advised the previous person had burnt something so they had burnt vinegar to remove the smell, huge fail. They could have been more proactive and not rent out that apartment until it was safe to do so

Posted by on 12 Jul. 2021

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4 out of 5
Fantastic view of the entire valley which was the highlight of the stay.

Posted by , from Chch on 14 Jan. 2021

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4 out of 5
Spacious rooms, tranquil setting, helpful managers, within walking distance to village.

Posted by on 25 Oct. 2020

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4 out of 5
Great to have a full oven. Plenty of room. Wifi wasn't available.

Posted by , from Levin on 7 Oct. 2020

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5 out of 5
Well equipped clean spacious unit, happy to stay again.

Posted by , from nelson on 23 Sep. 2020

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.