Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Lobby
Free daily continental breakfast
Standard Room, 2 Queen Beds, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
The current price is AU$187
includes taxes & fees
18 May - 19 May

Explore the area

View map
355 McNeely Avenue, Carleton Place, ON, K7A 0A1
  • Place, Carleton Place and Beckwith Heritage Museum
    ‪3 min drive‬
  • Place, Carleton Place Town Hall
    ‪4 min drive‬
  • Place, Canadian Tire Centre
    ‪18 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪46 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Carleton Place

At Comfort Inn & Suites you'll be 2.1 km (1.3 mi) from Carleton Place Town Hall and 2.4 km (1.5 mi) from Carleton Place and Beckwith Heritage Museum. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area, a 24-hour front desk and a garden. There's also the convenience of free RV/bus/truck parking. .Attractions within a 30-minute drive of this Carleton Place hotel include Canadian Tire Centre and Rideau Canal.

What's nearby

  • Carleton Place and Beckwith Heritage Museum - 3 min drive - 2.6 km
  • Carleton Place Town Hall - 4 min drive - 3.3 km
  • Canadian Tire Centre - 18 min drive - 32.4 km
  • Parliament Hill - 38 min drive - 60.4 km
  • Byward Market Square - 39 min drive - 60.8 km

Getting around

  • Smiths Falls Station - 25 min drive
  • Ottawa International Airport (YOW) - 42 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Stalwart Brewing Co - ‬3 min drive
  • ‪Tim Hortons - ‬14 min walk
  • ‪Stacked Pancake & Breakfast House - ‬13 min walk

About this property

Comfort Inn & Suites

Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Comfort Inn & Suites also features a garden, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

This Carleton Place hotel is smoke free.

  • 53 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
Comfort Inn & Suites offers 53 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per stay
  • Maximum 2 (weight limit: 100 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served or allowed at Comfort Inn & Suites.

Property is also known as

Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Carleton Place
Comfort Inn & Suites Hotel Carleton Place

Frequently asked questions

What is the cancellation policy at Comfort Inn & Suites?

Comfort Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn & Suites?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on 18 May 2026 start from AU$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn & Suites?

Yep, Comfort Inn & Suites has a free self car park and free RV/bus/truck parking.

Does Comfort Inn & Suites have a pool?

Comfort Inn & Suites has an indoor pool.

Does Comfort Inn & Suites serve breakfast?

You bet, our guests quite like the free continental brekkie here! Offered weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Comfort Inn & Suites?

No, Comfort Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Comfort Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 487 out of 789 reviews
Rating 8 - Good. 199 out of 789 reviews
Rating 6 - Okay. 63 out of 789 reviews
Rating 4 - Poor. 25 out of 789 reviews
Rating 2 - Terrible. 15 out of 789 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Rey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice, clean room. Complimentary breakfast and parking. One complaint is the room is not soundproof. The room we have has this locked door that connects to the other room. Woke up late night of sound of couple having sex -moaning, dirty talk and slapping. Like you can hear them loud and clear. So next time you plan to do something, think twice :()
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious room, friendly staff, excellent breakfast choices. Quiet fun pool
Stayed 2 nights in Jan 2026

4/10 Poor

Matt, Port Colborne

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was clean and comfy. Breakfast had a great selection and was fresh. Great pillows and water pressure. However, snow build up against stairwell exits on exterior of building preventing opening of fire exits in emergency. Considering we were staying on the second floor and hotel had families for a hockey tournament it was a huge safety issue. There was also a case of beer right in front of the main doors from the parents drinking on the couch despite there being posted rules about alcohol in public areas.
Hotel rules
Alcohol anyone could grab in front of man exit.
Snow against stair exit 1
Snow against stair exit 2
Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfort Inn is really the only place in Carleton place that is worth it IMHO. Plenty of AirB&B's but they are very expensive and unreliably cleaned. Comfort Inn only gets 3 stars because It's nothing special, but it IS always clean, usually quiet, and conveniently located for activities in Ottawa as well as the surrounding area. It's a good home base if you're doing more than just visiting Ottawa.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Found the front clerk extremely helpful and the room was well kept and clean. Fitness room was cleaned daily and all equipment was wiped down to remain well kept
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2026

10/10 Excellent

Constance

Stayed 1 night in Dec 2025

10/10 Excellent

Georg

Liked: Cleanliness, amenities, property conditions & facilities
room was clean and inviting
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and convenient location.
Stayed 2 nights in Jan 2026

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and useful. The place clean and quiet. I had breakfast at 8:15 and the food was luke warm. I was earlier the next day and it was fine. Wooden utensils don't make the cut.
Stayed 2 nights in Jan 2026

6/10 Okay

Rita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were lovely. Check in and out super easy. I just didn’t realize how no frills hotels have gone for close to $200 a night.
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
This was the best hotel I've been to
Stayed 3 nights in Dec 2025

10/10 Excellent

Charles

Stayed 2 nights in Jan 2026

8/10 Good

Mercedes

Stayed 1 night in Jan 2026

6/10 Okay

Connor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Stayed 1 night in Jan 2026

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

8/10 Good

Marsha

Everything was fine
Stayed 1 night in Jan 2026

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean lobby and halls..Clean and cozy rooms, staff was great.. took the time to ask how our event went.
Stayed 1 night in Jan 2026

10/10 Excellent

Krista

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was great, check in was seamless. Front staff is very polite but very serious, a smile or two would have been nice.
Stayed 1 night in Dec 2025

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, staff were friendly, quality of hot breakfast items was not great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities
Clean room and excellent staff and service.
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 3 nights in Dec 2025

8/10 Good

Laurent

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025