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Hilton Shenzhen Futian

4.5 star property
Luxury hotel connected to the convention centre in Shenzhen with 2 restaurants

Photo gallery for Hilton Shenzhen Futian

Exterior
Property video
Terrace/patio
Lobby lounge
Executive lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$163
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Civic Center
    ‪3 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪8 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

View all photos for King Deluxe One Bedroom Suite -lounge Access

1 bedroom, down duvets, minibar, in-room safe

King Deluxe One Bedroom Suite -lounge Access

  • Sleeps 2

View all photos for King Premier One Bedroom Suite -lounge Access

1 bedroom, down duvets, minibar, in-room safe

King Premier One Bedroom Suite -lounge Access

  • Sleeps 2

View all photos for King Guest Room

1 bedroom, down duvets, minibar, in-room safe

King Guest Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Room

1 bedroom, down duvets, minibar, in-room safe

King Premier Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

King Executive Room

King Executive Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Executive Room

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area

King One-Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Deluxe One-Bedroom Suite

1 bedroom, down duvets, minibar, in-room safe

King Deluxe One-Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite

King Premier One-Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • City view
  • 103 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • City view
  • 250 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 3

View all photos for Twin Deluxe Room With City View

1 bedroom, down duvets, minibar, in-room safe

Twin Deluxe Room With City View

  • Sleeps 2

View all photos for King Guest Room

1 bedroom, down duvets, minibar, in-room safe

King Guest Room

  • Sleeps 2

View all photos for King Executive Room With Lounge Access

1 bedroom, down duvets, minibar, in-room safe

King Executive Room With Lounge Access

  • Sleeps 2

View all photos for Twin Executive Room With Lounge Access

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Room With Lounge Access

  • Sleeps 2

View all photos for Deluxe Room, 2 Single Beds, City View

42-inch LCD TV with digital channels, TV, pay films

Deluxe Room, 2 Single Beds, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Deep-soaking bath
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Deep-soaking bath
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for VR Featured Deluxe Twin Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Deluxe Twin Room (Movies + Gaming)

  • Sleeps 3

View all photos for VR Featured Deluxe Double Bed Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Deluxe Double Bed Room (Movies + Gaming)

  • Sleeps 3

View all photos for VR Featured Executive Double Bed Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Executive Double Bed Room (Movies + Gaming)

  • Sleeps 3

View all photos for VR Featured Executive Twin Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Executive Twin Room (Movies + Gaming)

  • Sleeps 3

View all photos for Family Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Family Deluxe Room

  • Sleeps 4

View all photos for Family-friendly Queen Room

1 bedroom, down duvets, minibar, in-room safe

Family-friendly Queen Room

  • Sleeps 3

View all photos for Family Executive Adjoining Room - Double Bed With Twin Bed

1 bedroom, down duvets, minibar, in-room safe

Family Executive Adjoining Room - Double Bed With Twin Bed

  • Sleeps 4

View all photos for Family Premier Adjoining Room - Double Bed With Double Bed

1 bedroom, down duvets, minibar, in-room safe

Family Premier Adjoining Room - Double Bed With Double Bed

  • Sleeps 4

View all photos for Family Deluxe Room - Triple Occupancy

1 bedroom, down duvets, minibar, in-room safe

Family Deluxe Room - Triple Occupancy

  • Sleeps 3

View all photos for Apartment Suite - 2-Bedroom

Lobby

Apartment Suite - 2-Bedroom

  • Sleeps 4

View all photos for Twin Accessible Room

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Room

  • Sleeps 2

View all photos for King Deluxe Room With City View

1 bedroom, down duvets, minibar, in-room safe

King Deluxe Room With City View

  • Sleeps 2

View all photos for King Executive Premier Rooms-Lounge Access

1 bedroom, down duvets, minibar, in-room safe

King Executive Premier Rooms-Lounge Access

  • Sleeps 2

View all photos for King One Bedroom Suite With Lounge Access

1 bedroom, down duvets, minibar, in-room safe

King One Bedroom Suite With Lounge Access

  • Sleeps 2

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Futian
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 878 reviews
The price is AU$206
includes taxes & fees
23 Feb - 24 Feb
Futian Shangri-La Shenzhen

About the area

Shenzhen

Hilton Shenzhen Futian places you in the heart of Shenzhen, connected to the convention centre and 1.8 km (1.1 mi) from Shenzhen Convention and Exhibition Center. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to XIANGMENG SPA can include deep-tissue massages and hot stone massages. The buffet restaurant, MIS.U, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge. Enjoy the 24-hour gym, sauna and pool loungers as well as access to aerobics classes. 25833 square feet (2400 square metres) of event facilities include 17 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 4.5-property class Futian hotel include Huanggang Border Crossing and Happy Valley.

What's nearby

  • Shenzhen Civic Center - 3 min walk - 0.3 km
  • Shenzhen Lianhuashan Park - 8 min walk - 0.7 km
  • Shenzhen Central Park - 11 min walk - 1.0 km
  • Huaqiangbei - 2 min drive - 1.7 km
  • Shenzhen Convention and Exhibition Center - 2 min drive - 1.4 km

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Gangxia North Station - 10 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 31 min drive

Restaurants

  • ‪Hilton Futian Executive Lounge - ‬1 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬11 min walk
  • ‪Bing Shing - ‬11 min walk
  • ‪費大廚辣椒炒肉 - ‬11 min walk
  • ‪姜虎东白丁烤肉（卓越中心店） - ‬11 min walk

About this property

Hilton Shenzhen Futian

Luxury hotel connected to the convention centre in Shenzhen with 2 restaurants
Hilton Shenzhen Futian offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 17 meeting rooms. Event space at this hotel measures 25833 square feet (2400 square metres) and includes conference space. A 24-hour fitness centre, spa services, and tour/ticket assistance are also featured at the luxury Hilton Shenzhen Futian.

  • 320 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 25833 sq ft of conference space
  • 2400 sq. m of conference space
  • Built in 2015
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 42-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, hairdryers and toothbrushes and toothpaste.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, XIANGMENG SPA. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Similar properties

Lobby
Crowne Plaza Shenzhen Futian by IHG
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 715 reviews
The price is AU$165
includes taxes & fees
9 Feb - 10 Feb
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Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 for adults and CNY 182 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • LAN TING
  • Lobby Lounge
  • MIS.U

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 25,833 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Shenzhen Futian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 385.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 182 for adults and from CNY 182 for children
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Hilton Shenzhen Futian?

Hilton Shenzhen Futian offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Shenzhen Futian?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Hilton Shenzhen Futian on 23 Feb 2026 start from AU$162.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Shenzhen Futian?

Onsite parking is limited.

Is there a spa on site at Hilton Shenzhen Futian?

Yep, XIANGMENG SPA is available for guests. You'll enjoy services like deep-tissue massages.

Does Hilton Shenzhen Futian have a pool?

Hilton Shenzhen Futian has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton Shenzhen Futian?

Hilton Shenzhen Futian features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hilton Shenzhen Futian a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hilton Shenzhen Futian.

Is Hilton Shenzhen Futian family-friendly?

You bet! With amenities such as supervised childcare and a corner/local shop, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hilton Shenzhen Futian is a hit with families.

Are there hot tubs in the rooms at Hilton Shenzhen Futian?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Shenzhen Futian serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Shenzhen Futian?

No, Hilton Shenzhen Futian does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Shenzhen Futian?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Shenzhen Futian?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Shenzhen Futian?

No, pets and service animals are not allowed.

Hilton Shenzhen Futian Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 260 out of 595 reviews
Rating 8 - Good. 210 out of 595 reviews
Rating 6 - Okay. 68 out of 595 reviews
Rating 4 - Poor. 31 out of 595 reviews
Rating 2 - Terrible. 26 out of 595 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2025

10/10 Excellent

Clifford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for families and business. Variety of shops and shopping centers all within walking distance. 5 minute walk from two subway stations. Staff is fantastic. Housekeeping recognized my daughters pillow fort and left it as is during cleaning.
Stayed 7 nights in Oct 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
N/o
Stayed 2 nights in Oct 2025

10/10 Excellent

Milad

Stayed 1 night in Oct 2025

10/10 Excellent

Carol, Altadena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so accessible and easy to get in and out of. They have a great breakfast and the subway is literally in front. Great shopping nearby and super friendly service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wing Chi

Stayed 1 night in Sep 2025

10/10 Excellent

Chiu Fan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The size of room is big enough
Stayed 1 night in Oct 2025

10/10 Excellent

GLYNN, SCRANTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Verry short taxi ride to everything.
Stayed 3 nights in Sep 2025

8/10 Good

Giles

Stayed 3 nights in Sep 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can’t get better

Absolutely amazing hotel. Very clean and modern. Staff were very friendly and helpful. Went above and beyond to help when needed their help.
Stayed 4 nights in Sep 2025

10/10 Excellent

Zanony

Very good hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

chao jian

Liked: Cleanliness, staff & service, property conditions & facilities
everything is perfect
Stayed 4 nights in Aug 2025

8/10 Good

Robert

Stayed 3 nights in Jul 2025

10/10 Excellent

Princess Meeralith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern room with a great view of the city
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Geena

Stayed 3 nights in Jul 2025

4/10 Poor

Simon Alexander

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
When you are told that your second room will take 30minutes and it takes 90mins, and then you are told that you will be brought your room key but you have to go down to the desk three times to request it, it means your stay starts with a bitter taste. Everything was fine for a hotel in this category. Little delighted. I have stayed previously but was in a Club room and the experience was much better.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specifically specified family of 4 for our booking and was giving a room with 1 bed. Had to pay extra for a extra single bed and the 4th person slept on the sofa.
Stayed 2 nights in Jun 2025

2/10 Terrible

Holly

Stayed 1 night in Jul 2025

10/10 Excellent

Wenyuan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Rui

Stayed 1 night in Jun 2025

10/10 Excellent

Chae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I've ever stayed at.
Stayed 2 nights in May 2025