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Hotel Description

Grand Kempinski Hotel Shanghai puts you in the heart of Shanghai, connected to the convention center and within a 20-minute stroll of popular places like The Bund and Oriental Pearl Tower. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at Yhi Spa can include massages and facials along with access to the sauna. The restaurant, Elements, is open for breakfast, lunch, and dinner. Enjoy the indoor swimming pool, gym, spa tub, and sauna. Business amenities include meeting rooms, conference space, and a business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 5-star Pudong hotel include Shanghai Tower and People's Square.

Premier Skyline View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$203* Per night/room 28 Apr. - 29 Apr.

Club Skyline View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Club Skyline View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Bund View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Bund View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Skyline View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Kempinski Hotel Shanghai ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Kempinski Hotel Shanghai

Everyone (1)
5 out of 5
Close to Taco Bell.........................................................

Posted by on 6 Nov. 2017

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Comment from Hotel Management

16 Nov. 2017 by PR Manager

Dear Guest, thank you for sharing your experience and comments. We look forward to welcoming you back on your regular visits to Shanghai.

About the Grand Kempinski Hotel Shanghai

Location 1288 Lujiazui Ring Road, Shanghai, Shanghai 200120

Property Features

Grand Kempinski Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. A spa tub, a sauna, and spa services are also featured at the luxury Grand Kempinski Hotel Shanghai. Free self parking is available. This Art Deco Shanghai hotel is smoke free.

  • 1 building
  • 686 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Shanghai Railway Station (7.6 km / 4.7 mi)
  • Metro station: South Pudong Road Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Grand Kempinski Hotel Shanghai offers 686 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Elements - This restaurant serves breakfast, lunch, and dinner.

Acqua - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Suntime Century - This restaurant specializes in Chinese cuisine. Open daily.

Albero - This restaurant specializes in Spanish cuisine. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Aromatherapy treatments
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Kempinski Hotel Shanghai

Policies

A swimming cap is mandatory in the swimming pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Children stay free
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100-percent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: CNY 350 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Kempinski
  • Grand Kempinski Hotel
  • Grand Kempinski Hotel Shanghai
  • Grand Kempinski Shanghai
  • Shanghai Grand Kempinski
  • Gran Melia Shanghai Hotel Shanghai
  • Kempinski Shanghai Shanghai
  • Grand Kempinski Hotel Shanghai Hotel
  • Grand Kempinski Hotel Shanghai Shanghai
  • Grand Kempinski Hotel Shanghai Hotel Shanghai

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.