The sense of space, structure, safety, and meal service provided by the owner are diverse. Add in the Puget Sound view and it becomes even clearer. Due to circumstances, I canceled my reservation and rebooked. So I decided to call the hotel directly to confirm my reservation, but the front desk's response was unfriendly. I had another question soon, So I called again and someone else answered the phone and was professional. A card was also used when checking out, and the tone and attitude in handling the situation was somewhat heavy due to a malfunction of the card reader. In the past, when my one of family member would come to pick me up at the front desk and ask for his name, at the front desk would ask, “Is your husband?” “Ask first.” If you are a guest, you must share it with Hyatt. Because this was the second time he came to pick me up tell them his name to get card, his name is on Hayatt. In conclusion, it is not a serious things, but it does not give quite good image. The hotel is little informal and some of personal with individual guest.