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Best Western Plus Wilkes Barre Center City

3.0 star property

Photo gallery for Best Western Plus Wilkes Barre Center City

Suite, 1 King Bed, Hot Tub, City View
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$142
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
77 E Market St., Wilkes-Barre, PA, 18701
  • Place, F. M. Kirby Center for the Performing Arts
    ‪2 min walk‬
  • Place, Chacko's Family Bowling Center
    ‪13 min walk‬
  • Place, Wilkes-Barre General Hospital
    ‪5 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪17 min drive‬

Room options

King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Hot Tub, Living Area, Board Table, Kitchenette, Wi-Fi

  • Sleeps 2

Two Queen Beds Room

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Handheld Showerhead, Shower Chair, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Hot Tub, Living Area, Kitchenette, Wi-Fi

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

City View King Suite

  • Sleeps 2

About the area

Wilkes-Barre

Best Western Plus Wilkes Barre Center City puts you in the heart of Wilkes-Barre, connected to the convention centre and within a 20-minute stroll of F. M. Kirby Center for the Performing Arts and Chacko's Family Bowling Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a conference centre, a 24-hour business centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class Wilkes-Barre hotel include Mohegan Sun Arena at Casey Plaza and Mohegan Sun at Pocono Downs.

What's nearby

  • F. M. Kirby Center for the Performing Arts - 2 min walk - 0.2 km
  • River Common - 6 min walk - 0.6 km
  • Luzerne County Courthouse - 11 min walk - 1.0 km
  • Chacko's Family Bowling Center - 13 min walk - 1.1 km
  • Wilkes-Barre General Hospital - 5 min drive - 2.1 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Pronto Pizzeria - ‬5 min walk
  • ‪Abide Coffe - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Rodano's - ‬3 min walk

About this property

Best Western Plus Wilkes Barre Center City

Best Western Plus Wilkes Barre Center City offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 22000 square feet (2044 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Wilkes Barre Center City. Self parking is free.

This 3-star Wilkes-Barre hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 7 levels
  • Conference rooms
  • 22000 sq ft of conference space
  • 2044 sq. m of conference space
  • Built in 1978
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Wilkes Barre Center City offers 75 air-conditioned accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Wilkes-Barre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (22,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 14 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Frequently asked questions

Is parking available at Best Western Plus Wilkes Barre Center City?

Yep, Best Western Plus Wilkes Barre Center City has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus Wilkes Barre Center City?

As of 28 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Wilkes Barre Center City on 15 Mar 2026 start from 142.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Wilkes Barre Center City have a pool?

Best Western Plus Wilkes Barre Center City has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

What makes Best Western Plus Wilkes Barre Center City a romantic place to stay?

A champagne service, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Wilkes Barre Center City.

Does Best Western Plus Wilkes Barre Center City serve breakfast?

You bet, our visitors adore the free buffet breakfast here! Offered daily from 7:00 AM to 9:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Wilkes Barre Center City?

No, Best Western Plus Wilkes Barre Center City does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Wilkes Barre Center City?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Plus Wilkes Barre Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
With the reviews I expected too much of this place. Staff is mixed when it comes to friendliness. Some are rude, some are nice. The food was gross. Even the hot water for tea had some dirt or something in it. One of the lights in our room didnt work. And one of the cleaning staff opened our door without knocking first to see if we were there. It wasnt the worst. But i wouldnt stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely EVERYTHING at this hotel was wonderful!! Loved my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberta

Stayed 1 night in Nov 2025

8/10 Good

Rocco

Liked: Cleanliness, amenities
Good stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great front desk staff. Immaculate gym. Good breakfast. Fast Elevator. Hot showers with great water pressure.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

8/10 Good

Orquidea

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived everything was perfect .The staff were friendly and helpful.The food at the restaurant was amazing.Our room was spotless the bed was comfortable .Great room and Great location. Only thing there was no phone which was no big deal but i found kind of strange.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great. Simple but well kept.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Staff was extremely friendly and the place was spotless! Wonderful restaurant inside. Highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Denise L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here to attend a concert at the venue across the street and I’ll be back! The prices are reasonable, the rooms clean, beds comfy, water, pressure great and the free breakfast was also very good. The little wine bar/ restaurant just off the lobby was also wonderful. There’s a pool too that looked cute, if you stay in the summer. Thanks so much!
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Darin

Stayed 1 night in Nov 2025

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Quiet, plenty of towels, courteous front desk. All went well.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location for the Kirby venue. Restaurant/ bars within walking distance. Will definitely stay again when in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Stayed 1 night in Nov 2025

10/10 Excellent

Christina L.

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable with no issues
Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff was very helpful.
Stayed 2 nights in Nov 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
Staff was very nice but the hotel was in the inner city and not close to highway Rt. 81.
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean
Stayed 1 night in Nov 2025

10/10 Excellent

Storm

Stayed 1 night in Nov 2025

8/10 Good

marguerite

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a good place to spend the night and the price was very good
Stayed 1 night in Oct 2025