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4.5 out of 5

"No coffee and tea in the room? No explanation and very odd. Breakfast nothing special considering where it was, " More

By a verified traveller on Mon 01 Oct 2018

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Hotel Description

A luxury stay in Santiago awaits you at The Ritz-Carlton, Santiago. Within steps you'll find Apoquindo and Peru Plaza within a short 5-minute stroll. Highlights at this hotel include a restaurant, an indoor swimming pool, and a gym.

Enjoy the gym, spa tub, and sauna. 11 square feet (1 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 5-star Las Condes hotel, attractions include Costanera Center and Parque Arauco Mall.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$352* Per night/room 31 Mar. - 1 Apr.

Presidential Suite, 1 Bedroom (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

The Ritz-Carlton, Santiago ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Santiago

Everyone (2)
4 out of 5
No coffee and tea in the room? No explanation and very odd. Breakfast nothing special considering where it was,

Posted by , from Australia on 1 Oct. 2018

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5 out of 5

Very luxurious

Location: Great location in the modern financial district with many fine restaurants, pubs & shopping centres. Underground railway station & buses outside hotel
We loved it, very comfortable and luxurious. It was a real treat for us. We loved the room, the view, and the pool/spa area was amazing, especially at night. The breakfast was probably the best hotel breakfast we've ever experienced anywhere and we particularly enjoyed the fresh raspberry juice. Very friendly staff everywhere too.

Posted by , from Perth, Western Australia on 31 Mar. 2016

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Property Features

As a guest of The Ritz-Carlton, Santiago, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and meeting rooms. Public spaces have WiFi for a fee. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Ritz-Carlton, Santiago. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Santiago hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Matta Station (8 km / 5 mi)
  • Metro station: El Golf Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Bathrooms are partially open
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Estro - Onsite restaurant.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel Santiago
  • Ritz-Carlton Santiago
  • Santiago Ritz-Carlton
  • Ritz-Carlton Santiago Hotel
  • Santiago Ritz Carlton
  • The Ritz-Carlton Santiago Hotel Santiago
  • Ritz Santiago
  • The Ritz Carlton, Santiago
  • The Ritz-Carlton, Santiago Hotel
  • The Ritz-Carlton, Santiago Santiago
  • The Ritz-Carlton, Santiago Hotel Santiago

You should know

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.