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The Ritz-Carlton, Santiago

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Body treatments, aromatherapy, Swedish massages, prenatal massages
Property video
Body treatments, aromatherapy, Swedish massages, prenatal massages
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View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Air-conditioning
The current price is AU$375
26 June - 27 June

Explore the area

View map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Tobalaba Urban Market
    ‪6 min walk‬
  • Place, Costanera Center
    ‪14 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(50 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • City view
  • 180 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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InterContinental Santiago by IHG

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8.0 out of 10, Very good, 372 reviews
The price is AU$195
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About the area

Santiago

A luxury stay in Santiago awaits you at The Ritz-Carlton, Santiago. Within just a 15-minute stroll, you'll find Tobalaba Urban Market and Costanera Center. Highlights at this ski hotel include a restaurant, an indoor swimming pool and a gym. .A pampering day can include Swedish massages and sports massages along with facials, body treatments and aromatherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Las Condes hotel, you'll be 2.5 km (1.6 mi) from Parque Arauco Mall and 2.6 km (1.6 mi) from Casacostanera.

What's nearby

  • Apoquindo - 1 min walk - 0.1 km
  • Peru Plaza - 3 min walk - 0.3 km
  • Tobalaba Urban Market - 6 min walk - 0.6 km
  • Costanera Center - 14 min walk - 1.2 km
  • Parque Arauco Mall - 4 min drive - 2.4 km

Getting around

  • El Golf Station - 1 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬2 min walk
  • ‪Amandine - ‬2 min walk
  • ‪La Cabrera - ‬3 min walk
  • ‪Streat Burger - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have WiFi for a fee. This luxury hotel also offers a health club, a sauna and ski passes. Parking is available for a fee.

This 5-star Santiago hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 14 levels
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Terrace on the roof
  • Ski lift tickets
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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  • Pool
  • Pet-friendly
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$318
10 July - 11 July
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Parking on site (USD 16 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Locally sourced food prioritised
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay, plus a one-time cleaning fee of USD 20
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Fee for in-room wireless Internet: USD 17 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self-parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay plus a one-off USD 20 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Santiago?

The Ritz-Carlton, Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Santiago?

As of 24 June 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on 26 June 2026 start from AU$375, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Santiago?

Yep, The Ritz-Carlton, Santiago has a self car park for USD 16 per day. A self car park is also available, for a fee.

Is there a spa on site at The Ritz-Carlton, Santiago?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as prenatal massages.

Does The Ritz-Carlton, Santiago have a pool?

The Ritz-Carlton, Santiago has an indoor pool.

What luxury perks are available at The Ritz-Carlton, Santiago?

The Ritz-Carlton, Santiago features a health club, an indoor pool and 1 hot tub. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes The Ritz-Carlton, Santiago a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton, Santiago.

Is The Ritz-Carlton, Santiago family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free extra beds in the guestrooms, it's no surprise that The Ritz-Carlton, Santiago is a hit with families.

Does The Ritz-Carlton, Santiago serve breakfast?

You bet, buffet brekkie is offered weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Santiago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton, Santiago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Ritz-Carlton, Santiago?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at The Ritz-Carlton, Santiago?

There isn't one on site, but Los Leones Golf Club is a short 8-minute walk away.

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 482 out of 635 reviews
Rating 8 - Good. 96 out of 635 reviews
Rating 6 - Okay. 41 out of 635 reviews
Rating 4 - Poor. 12 out of 635 reviews
Rating 2 - Terrible. 4 out of 635 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel!!
A nice bottle of wine for cleaning a room late :)) - thank you, the housekeeping team!!
Lobby
Great bar in the lobby!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Excellent all round. Great safe location with many attractions shops and restaurants nearby. Great staff. Breakfast buffet superb. Nice room with all the amenities. Highly recommended
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel in Santiago,clean and staff were friendly.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness
The staff was fantastic!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jade Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous staff, and an amazing breakfast!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are top tier.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Florette

Liked: Cleanliness, amenities
Barely acceptable. Definitely does not meet the criteria for a star hotel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience of service, rooms are very confortable. The service was amazing.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent felt like home.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel great service

Marvelous
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Stuart

Liked: Staff & service, property conditions & facilities
Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, great property in quiet, safe location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great place would definitely stay again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever!!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Maria H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on a Saturday evening. The hotel staff (entrance and reception) were distant and not helpful. The same on Monday morning at the concierge, while asking for information. Seemed like the staff were doing us a huge favor. The only reason I did not give a lower grade is because the quality of services improved a lot from Sunday evening. I stayed in Santiago many times before in another hotel, with far better service and newer rooms. Decided to try a diferent hotel this time and regreted.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel!
Stayed 1 night in May 2023
Verified

10/10 Excellent

Aviva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fabulous.
Stayed 1 night in Sep 2025