8/10 Good
Donna
Travelled with partner
20 Mar 2024
Liked: Staff & service, amenities, property conditions & facilities
We ended up having booked the suite, the largest room in the hotel. I was not even aware of that. The room was great, although extremely noisy at night. The AC didn’t work very well and the room was too warm. We open the windows which helped, but then the noise pollution was severe.
The breakfast was adequate although if you didn’t get there by 8 to 815 they ran out of things and did not replace them.
We met a couple who had just arrived from the airport. They had taken a cab and the driver charged two credit cards over $3000 each. It was quite stressful as you can imagine although in the end everything worked out.
A Viking rep met our flight and took us to a place close y in the airport where it said official taxi and she made sure we got in one of those. The cost was $24 from the airport to this hotel and we gave him a three dollar tip. Be sure if you go to Santiago that you find out where the official taxis are located so that you don’t get scammed.
Somewhere in Santiago, I was robbed of approximately $150. It probably did not take place in the hotel, but I don’t know for sure. Be very careful when you are there. I have no idea when or where the robbery took place. I just assumed that person needed it more than I did, which helped.
Donna
Stayed 2 nights in Mar 2024