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NH Ciudad de Santiago

4.5 star property
Luxury hotel with fitness centre and 24-hour business centre

Photo gallery for NH Ciudad de Santiago

Spa
Daily buffet breakfast for a fee
Lobby
Standard Room (New Style)
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service
The current price is AU$104
23 Nov - 24 Nov

Explore the area

View map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100
  • Place, Medical Center Hospital Worker
    ‪13 min walk‬
  • Place, Costanera Center
    ‪3 min drive‬
  • Place, San Cristobal Hill
    ‪5 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Standard Room (New Style)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (New Style)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

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About the area

Santiago

A luxury stay in the heart of Santiago awaits you at NH Ciudad de Santiago. Within just a 10-minute stroll, you'll find Clinica Santa Maria and Plaza Baquedano. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. 5 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Providencia hotel include Costanera Center and Medical Center Hospital Worker.

What's nearby

  • Patio Bellavista - 7 min walk - 0.7 km
  • Medical Center Hospital Worker - 13 min walk - 1.2 km
  • Santa Lucia Hill - 18 min walk - 1.6 km
  • Costanera Center - 3 min drive - 3.1 km
  • San Cristobal Hill - 5 min drive - 1.3 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Salvador Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 23 min drive

Restaurants

  • ‪LeBoletó Café - ‬4 min walk
  • ‪Restaurant Olan - ‬2 min walk
  • ‪Café Real Madrid - ‬4 min walk
  • ‪Beppo - Clínica Avansalud - ‬4 min walk
  • ‪Cantina Blue - ‬2 min walk

About this property

NH Ciudad de Santiago

Luxury hotel with fitness centre and 24-hour business centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

WiFi and wired Internet are free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury NH Ciudad de Santiago. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

This 4.5-star Santiago hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 14 levels
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Ciudad de Santiago offers 122 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Shopping centre shuttle (surcharge)
  • Parking on site (USD 15 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 15 to 36 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 36 per person
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self-parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at NH Ciudad de Santiago?

NH Ciudad de Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Ciudad de Santiago?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on 23 Nov 2025 start from AU$104.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Ciudad de Santiago?

Yep, NH Ciudad de Santiago has a self car park for USD 15 per day.

What makes NH Ciudad de Santiago a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at NH Ciudad de Santiago.

Is NH Ciudad de Santiago family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that NH Ciudad de Santiago is a hit with families.

Does NH Ciudad de Santiago serve breakfast?

Yep, buffet breakfast is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at NH Ciudad de Santiago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Ciudad de Santiago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at NH Ciudad de Santiago?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

NH Ciudad de Santiago Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 394 out of 902 reviews
Rating 8 - Good. 331 out of 902 reviews
Rating 6 - Okay. 107 out of 902 reviews
Rating 4 - Poor. 38 out of 902 reviews
Rating 2 - Terrible. 32 out of 902 reviews

Reviews

10/10 Excellent

Diane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Ciudad is a contemporary hotel with all you'd expect from a chain (in a good way). Breakfasts provided a variety of food (many breads, several different sweet and savory pastries, numerous juices, and scrambled eggs as well as yogurt and cereals). The room was a suite with two beds. It would have been perfect if there was a mirror in the bathroom, and if the thermostat actually worked, but otherwise, we were happy and slept very well every night!
Stayed 3 nights in Jul 2025

4/10 Poor

Claudia

Travelled with family
Liked: Cleanliness

Decent hotel but lots of problems.

Jacuzzi was a selling point online, yet it was out of service without any plants to repair it. My kids were very disappointed.The toilets often backed up despite normal use (even though we didn't even put TP in the toilet). The transportation offered by the hotels contractor to the airport was at one price on the website but they charged a much higher price. From the perspective of a woman, the location was also in a bit of a less desirable area.
Stayed 8 nights in Jun 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean, and spacious. The breakfast was nice. The beds were comfortable. The shower head was weird and water sprayed outside tub. Would rather have just a walk in shower and one that does spray water all over. Only a 1/4 size glass shower wall.
Stayed 2 nights in Jun 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Carlos, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge, as a family we were extremely comfortable. Breakfast was also very good and staff accomodating. Location is fine.
Stayed 2 nights in Mar 2025

6/10 Okay

Paolo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good. But wished they had a bell desk and other amenities.
Stayed 2 nights in Mar 2025

8/10 Good

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 5 nights in Mar 2025

8/10 Good

Roger

Travelled with family
Liked: Staff & service, property conditions & facilities
Need to improve bathroom hygiene and conditions
Stayed 6 nights in Mar 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Jaffet

Travelled with family
Disliked: Staff & service
Hotel is okay but staff is very rude and quite frankly unkind and play favoritism
Stayed 7 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent opcion. good price
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 4 nights in Feb 2025

10/10 Excellent

Jae

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious! Loved the cleanliness.
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Oscar

Stayed 2 nights in Jan 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Lots of choices and the food was very good!
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Breakfast is good
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
Stayed 6 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Renovated but poor quality. Looks good from far but far from good. Hook for towel in shower barely holding. Shower head broken off, had to use rain shower- no choice. Wifi only in “living room” but sofa is bottomed out. May be a pull out bed but was very old. Didn’t sit on it. No work desk space for laptop. Overall all I needed was a clean bed to sleep and that was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xin

Stayed 4 nights in Oct 2024

10/10 Excellent

Juan, Ft Lauderdale

Stayed 3 nights in Sep 2024

10/10 Excellent

Dekesh Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot and healthy breakfast

Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place
Stayed 4 nights in Sep 2024