See all properties
Save

NH Collection Santiago Casacostanera

4.0 star property
Hotel connected to a shopping centre in Santiago with a restaurant

Photo gallery for NH Collection Santiago Casacostanera

Exterior
Lobby
Exterior
Daily continental breakfast for a fee
Superior Room (View) | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$174
24 Feb - 25 Feb

Explore the area

View map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
  • Place, Casacostanera
    ‪1 min walk‬
  • Place, Bicentennial Park
    ‪3 min walk‬
  • Place, Parque Arauco Mall
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room (View)

Superior Room (View) | View from room

Superior Room (View)

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (View)

Premium Room (View) | View from room

Premium Room (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Indoor pool, outdoor pool, open 11 AM to 6 PM, pool loungers

Noi Vitacura

Vitacura
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.3 out of 5, Excellent, 564 reviews
The price is AU$264
16 Feb - 17 Feb
Noi Vitacura

About the area

Santiago

You'll be connected to a shopping centre at NH Collection Santiago Casacostanera, and within a 30-minute stroll of Casacostanera and Parque Araucano. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has concierge services. Other amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Continental breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Vitacura hotel, you'll be 2.3 km (1.4 mi) from Parque Arauco Mall and 2.5 km (1.6 mi) from Costanera Center.

What's nearby

  • Casacostanera - 1 min walk - 0.0 km
  • Bicentennial Park - 3 min walk - 0.3 km
  • Costanera Center - 2 min drive - 2.7 km
  • Parque Arauco Mall - 3 min drive - 2.0 km
  • Parque Araucano - 3 min drive - 2.0 km

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

Restaurants

  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Carnal Prime - ‬4 min walk
  • ‪Blue Bird Cafe - ‬5 min walk
  • ‪Tamango Bar Restaurant - ‬1 min walk
  • ‪Pomeriggio Bistró - ‬2 min walk

About this property

NH Collection Santiago Casacostanera

Hotel connected to a shopping centre in Santiago with a restaurant
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Collection Santiago Casacostanera.

This 4-star Santiago hotel is smoke free.

  • 84 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
NH Collection Santiago Casacostanera offers 84 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property
DoubleTree by Hilton Hotel Santiago - Vitacura
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$103
27 Feb - 28 Feb
DoubleTree by Hilton Hotel Santiago - Vitacura

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 36 for adults and USD 18 to 30 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycles
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 36 for adults and USD 18 to 30 for children
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

What is the cancellation policy at NH Collection Santiago Casacostanera?

NH Collection Santiago Casacostanera offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on 24 Feb 2026 start from AU$174.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Santiago Casacostanera serve breakfast?

You bet, continental brekkie is available on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at NH Collection Santiago Casacostanera?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Collection Santiago Casacostanera?

Yep, you can grab a meal at NH Collection Santiago Casacostanera's onsite restaurant.

What time are check-in & check-out at NH Collection Santiago Casacostanera?

Check-in begins at 3 PM. Check-out time is noon.

NH Collection Santiago Casacostanera Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 312 reviews
Rating 8 - Good. 67 out of 312 reviews
Rating 6 - Okay. 27 out of 312 reviews
Rating 4 - Poor. 23 out of 312 reviews
Rating 2 - Terrible. 15 out of 312 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan Carlos

Stayed 6 nights in Oct 2025

8/10 Good

Hilda

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing, the rooms are very nice, airy and comfortable, the hotel is fairly new, the staff is super nice and helpful, the breakfast is excellent. The only reason I give it 4 stars is because the wifi doesn’t really works. I went for work and couldn’t work in the room because the signal was terrible. I was on the fifth floor. So if you are going for work, make sure to be prepared to work from somewhere else.
Stayed 13 nights in Oct 2025

8/10 Good

Carolina, MENDOZA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
En general todo bien. En el baño solamente un gorrito de ducha. Las almohadas son muy altas y de poliester al igual que el plumón. Mesa de luz solo de 1 lado de la cama. La ubicación muy buena, tranquila. Hay varios restaurantes para ir caminando.
Stayed 3 nights in Oct 2025

4/10 Poor

Claudio, Key Biscayne

Business traveller
The AC was not working
Stayed 1 night in Oct 2025

10/10 Excellent

Flavio

Stayed 3 nights in Oct 2025

6/10 Okay

Quetta

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
My flight arrived before my check in at 3pm - so I got to the property around 9am. When I got there the attendant, barely spoke English so he wasn’t much help. But due to my early arrival I had to upgrade my room ($35 nightly) - I really didn’t want to, but had to because none of the standard rooms were available. And then I also had to pay $90 for early check in. I only did this because the temperature was too cold to stay outside with my elderly parent. I was told the upgraded room had two windows for more of a view but I got no real view only buildings on both sides so it really wasn’t an upgrade. I am pleased with the service I got from Pascale, I think that was her name. Doubt I’ll stay there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Renzo

Stayed 2 nights in Jul 2025

10/10 Excellent

SONALY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
we really had a good time at NH Casacostanera,I’m back home and already miss the comfortable bed and the lemongrass smell ones left the elevator🙂
Stayed 11 nights in Jul 2025

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pésimo servicio de check un. No cumplieron con la amenidad vip y, al no tener disponible la habitación reservada por mi no encontraron solución ni me dieron el upgrade. Por la atención, no volvería.
Stayed 3 nights in Jul 2025

8/10 Good

Jorge Jacobo

Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb dining, awesome shopping
Stayed 2 nights in Jun 2025

8/10 Good

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, surrounded by a great mall full of great restaurants and amenities. Logistically perfect for hosting, lunch, dinners and launching oneself into Santiagos business district.
Stayed 9 nights in May 2025

4/10 Poor

Yael Balandrano

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is old, there is no cable TV, staff is efficient and friendly, but for the rate of this hotel there are much better options in the area.
Stayed 8 nights in May 2025

10/10 Excellent

Jorge

Stayed 1 night in May 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in May 2025

6/10 Okay

JUAN

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Unfriendly recepcionist
Stayed 1 night in Apr 2025

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. In the middle of the highest end mall in Santiago
Stayed 3 nights in Mar 2025

8/10 Good

Jorge Bayard

Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Confortável, porém há quartos em obras e após as 20h seguia o barulho.
Stayed 3 nights in Mar 2025