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NH Collection Santiago Casacostanera

4.0 star property

Photo gallery for NH Collection Santiago Casacostanera

Exterior
Daily continental breakfast for a fee
A modern building with a prominent sign reading "NH COLLECTION CASACOSTANERA."
Superior Room (View) | View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$182
11 July - 12 July

Explore the area

View map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
  • Place, Casacostanera
    ‪1 min walk‬
  • Place, Bicentennial Park
    ‪3 min walk‬
  • Place, Parque Arauco Mall
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (View)

Superior Room (View) | View from room

Superior Room (View)

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (View)

Premium Room (View) | View from room

Premium Room (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Santiago

You'll be connected to a shopping centre at NH Collection Santiago Casacostanera, and within a 30-minute stroll of Parque Araucano and Parque Arauco Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has concierge services. Other amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Continental breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Vitacura hotel, you'll be 0.1 km (0.1 mi) from Casacostanera and 2.5 km (1.6 mi) from Costanera Center.

What's nearby

  • Casacostanera - 1 min walk - 0.0 km
  • Bicentennial Park - 3 min walk - 0.3 km
  • Parque Arauco Mall - 3 min drive - 2.0 km
  • Costanera Center - 3 min drive - 2.3 km
  • Parque Araucano - 3 min drive - 2.0 km

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

Restaurants

  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Carnal Prime - ‬4 min walk
  • ‪Pomeriggio Bistró - ‬2 min walk
  • ‪Blue Bird Cafe - ‬5 min walk
  • ‪Tamango Bar Restaurant - ‬1 min walk

About this property

NH Collection Santiago Casacostanera

There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Collection Santiago Casacostanera.

This 4-star Santiago hotel is smoke free.

  • 84 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
NH Collection Santiago Casacostanera offers 84 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 24.50 to 26.50 per person
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycles
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 24.5 to 26.5 per person
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

What is the cancellation policy at NH Collection Santiago Casacostanera?

NH Collection Santiago Casacostanera offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on 11 July 2026 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Santiago Casacostanera serve breakfast?

You bet, continental brekkie is available on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at NH Collection Santiago Casacostanera?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Collection Santiago Casacostanera?

Yep, you can grab a meal at NH Collection Santiago Casacostanera's onsite restaurant.

What time are check-in & check-out at NH Collection Santiago Casacostanera?

Check-in begins at 3 PM. Check-out time is noon.

NH Collection Santiago Casacostanera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 354 reviews
Rating 8 - Good. 75 out of 354 reviews
Rating 6 - Okay. 29 out of 354 reviews
Rating 4 - Poor. 25 out of 354 reviews
Rating 2 - Terrible. 17 out of 354 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.Professional staff.Lovely rooms. Accommodating with all requests.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impecable. The area is amazing.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb dining, awesome shopping
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I’ve stayed at this hotel in Santiago and my favourite in the city, great restaurant bar and attached to an outdoor shopping mall with some nice places to eat. Lots of restaurants and bars close by. The rooms are huge and very comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is amazing..... Liked everything
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful hotel
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and Hotel very good
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay when visiting Santiago!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and forthcoming staff. Generous room size, clean and up to date. Quiet rooms. Liked the location forming part of the outdoor mall, offering good shopping, coffee and dining experiences.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for fair price. Location is amazing
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, surrounded by a great mall full of great restaurants and amenities. Logistically perfect for hosting, lunch, dinners and launching oneself into Santiagos business district.
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Jorge Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by some of the best shops and restaurants in Santiago
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Santiago
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

SONALY

Liked: Cleanliness, staff & service, property conditions & facilities
we really had a good time at NH Casacostanera,I’m back home and already miss the comfortable bed and the lemongrass smell ones left the elevator🙂
Stayed 11 nights in Jul 2025
Verified

2/10 Terrible

JUAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff, broken toilet seat, etc. tried to call reception several times and nobody answers. Poor service overall.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best locations in Santiago.
Verified

8/10 Good

severino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Irzio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views service and location
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to best side of Santiago! Staff was super pleasant!
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It's a great place to just sleep.
Stayed 6 nights in Jan 2022