Four Seasons Resort and Residence Puerto Rico

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for Four Seasons Resort and Residence Puerto Rico

3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Creator video
Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$3,211
includes taxes & fees
20 Jan - 21 Jan 2026

Explore the area

View map
State Road 187 Kilometer 4.2, Río Grande, 00745
  • Place, Bahia Beach
    ‪20 min walk‬
  • Place, El Yunque National Forest
    ‪18 min drive‬
  • Place, Luquillo Beach
    ‪19 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪39 min drive‬

Room options

Room, Garden View (Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Villa, 1 Bedroom (Casa Estancias)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

House, 4 Bedrooms, Oceanfront (Infinity Pool Residence)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

House, 4 Bedrooms, Oceanfront (Residence)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

House, 4 Bedrooms, Oceanfront (Rooftop Pool Residence)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (Governor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Residence)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Deluxe Room, Garden View (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Residence with pool)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

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About the area

Río Grande

A luxury stay in Río Grande awaits you at Four Seasons Resort and Residence Puerto Rico. You'll be 1.4 km (0.9 mi) from Bahia Beach and 9.6 km (6 mi) from El Yunque National Forest. Highlights at this beachfront resort include 3 restaurants, a full-service spa and a golf course. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Paros, serves Mediterranean cuisine and is open for dinner. St. Regis Bar is the resort's own lobby lounge, serving drinks along with dinner. Spend the day at the beach where you'll find cabanas, and enjoy the 4 outdoor tennis courts and outdoor swimming pool. 4600 square feet (427 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include limo/town car service. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class Herreras resort include Coco Beach Golf and Country Club and Carabali Rainforest Park.

What's nearby

  • Bahia Beach - 20 min walk - 1.7 km
  • El Yunque National Forest - 18 min drive - 11.6 km
  • Wyndham Rio Mar Golf Course - 18 min drive - 15.7 km
  • Luquillo Beach - 19 min drive - 16.9 km
  • Wyndham Rio Mar Casino - 21 min drive - 16.6 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 26 min drive

Restaurants

  • ‪Church’s Chicken - ‬5 min drive
  • ‪Wendy's Rio Grande - ‬5 min drive
  • ‪Nori Asian Grill - ‬13 min drive
  • ‪El Parrilla Restaurant - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Four Seasons Resort and Residence Puerto Rico

Luxury resort on the beach, with outdoor pool
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Enjoy a summer holiday at Four Seasons Resort and Residence Puerto Rico, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, an outdoor pool and outdoor tennis courts. For a fee, parking is available.

This 5-star Río Grande resort is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • 12 buildings
  • 3 dining venues
  • Conference rooms
  • 4600 sq ft of conference space
  • 427 sq. m of conference space
  • Built in 2010
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Four Seasons Resort and Residence Puerto Rico offers 123 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Río Grande resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 22 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 52 for adults and USD 26 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Paros
  • Seagrapes
  • St. Regis Bar

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Boat and paddles
  • Ecotours
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball

Family friendly

  • Children's games
  • Free children's club
  • In-room cot
  • Microwave on request
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (4,600 square foot of space)

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 12 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 4 September 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 107.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 52.00 for adults and from USD 26.00 for children
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Four Seasons Resort and Residence Puerto Rico?

Four Seasons Resort and Residence Puerto Rico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Resort and Residence Puerto Rico?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at Four Seasons Resort and Residence Puerto Rico on 20 Jan 2026 start from AU$3,048.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Resort and Residence Puerto Rico?

Yep, Four Seasons Resort and Residence Puerto Rico has valet parking with in/out privileges for USD 22 per day.

Are there any beaches close to Four Seasons Resort and Residence Puerto Rico?

Yep, Four Seasons Resort and Residence Puerto Rico is a short 17-minute walk from Bahia Beach. Fun beach activities include snorkelling, windsurfing and kayaking.

Is there a spa on site at Four Seasons Resort and Residence Puerto Rico?

Yep, there is an onsite spa at Four Seasons Resort and Residence Puerto Rico. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Four Seasons Resort and Residence Puerto Rico have a pool?

Four Seasons Resort and Residence Puerto Rico has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Four Seasons Resort and Residence Puerto Rico?

Four Seasons Resort and Residence Puerto Rico features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Four Seasons Resort and Residence Puerto Rico a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Four Seasons Resort and Residence Puerto Rico.

Is Four Seasons Resort and Residence Puerto Rico family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as free infant beds in the guestrooms, it's no surprise that Four Seasons Resort and Residence Puerto Rico is a hit with families.

Are there hot tubs in the rooms at Four Seasons Resort and Residence Puerto Rico?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Resort and Residence Puerto Rico serve breakfast?

Yep, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Four Seasons Resort and Residence Puerto Rico?

No, Four Seasons Resort and Residence Puerto Rico does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Resort and Residence Puerto Rico?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from September 4 2025 until December 31 2025 (completion date subject to change).

What time are check-in & check-out at Four Seasons Resort and Residence Puerto Rico?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at Four Seasons Resort and Residence Puerto Rico?

Yep, Four Seasons Resort and Residence Puerto Rico has an 18-hole golf course. A golf driving range, golf lessons, golf carts and a golf pro shop are also available.

Four Seasons Resort and Residence Puerto Rico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 360 out of 452 reviews
Rating 8 - Good. 52 out of 452 reviews
Rating 6 - Okay. 20 out of 452 reviews
Rating 4 - Poor. 9 out of 452 reviews
Rating 2 - Terrible. 11 out of 452 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Zaeem

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel with lush grounds, however a very mediocre experience. Celebrated our 5th wedding anniversary here and expected a much more personable, memorable stay. Average dining options, extensive waiting times for movement around hotel grounds, lack of service (dry cleaning, valet), poor communication and lack of information provided as to offerings at the hotel. Overall a very disappointing experience for such a special occasion especially with the price paid!
Stayed 4 nights in Aug 2025

4/10 Poor

Peter

Stayed 4 nights in Aug 2025

10/10 Excellent

antonio j

Liked: Cleanliness, staff & service, property conditions & facilities
Service and sport facilities are great
Stayed 4 nights in Jun 2025

10/10 Excellent

Fabricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steffy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent service, everyone we engaged with were professional yet friendly and personable. Everything was clean yet updated and modern. Amazing amenities. My only critique is related to dining. The two dinner options were a bit too fussy. Simpler menu options would be very welcomed. And obviously the dining prices from breakfast to dinner were $$$$ but aside from that it was an amazing resort that our family loved.
Stayed 5 nights in Jul 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Amenities, property conditions & facilities
Calm, peaceful and relaxing environment.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tadiwos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. 100% recommended
Stayed 6 nights in Jun 2025

10/10 Excellent

Kristen

Stayed 4 nights in May 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

William David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Pools were beautiful, beaches clean
Stayed 3 nights in May 2025

10/10 Excellent

Kristalynne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this resort is above and beyond anywhere i have stayed in the world. The staff were genuinely friendly and helpful. They worked together as a team and followed through when we needed assitance. For example, my daughter LOVED the nightly smores. A couple nights the smores were not available. So we asked Emmanuel at Seagrapes if they woud be out that night. There was no plan for smores....BUT he said they could make some for my daughter! He passed that message to the following manager and when we came out at 6pm, they were all set up for smores! My daughter was so excited! This is a small example but our entire trip was like this! Josh was an incredible server. Vivianette helped us get to go breakfast when we had a very early excusion! The butlers even had breakfast ready IN OUR CAR one day we were leaving early! The ladies who gave us cookies for turndown service were so friendly. The team working the pool and chair service was awesome. There was never a line at valet or the restaurants. We had an A plus experience and i credit the service. Wow. Way to go!
Stayed 6 nights in May 2025

10/10 Excellent

ivana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay overall 10/10
Stayed 3 nights in May 2025

10/10 Excellent

James Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To experience service at its finest come here. Staff was incredible. Food was always great. Will be back soon.
Stayed 4 nights in May 2025

10/10 Excellent

Lawrence A Hathaway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St Regis more than lived up to its reputation. From the property, to the staff, top notch. Pool area is beautiful and the beach is right there with chairs, umbrellas, well attended to by the staff. French press coffee delivered every morning and cookies at night. Some luxury properties are now charging for coffee, water, etc. There was none of that here. Get there before November when it,s being sold to Four Seasons. Thanks for a great vacation St Regis.
Stayed 7 nights in May 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Domenica, Wilmette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful, clean, quiet and beautiful. Our only complaint was a lack of restaurant options on property.
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like we were alone.
Stayed 3 nights in Feb 2025

8/10 Good

Axel, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t rent the foils as shop was closed
Stayed 3 nights in Feb 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use another dining opt
Stayed 4 nights in Feb 2025

10/10 Excellent

avrohom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst choice on Puerto Rico.
Stayed 7 nights in Dec 2024