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The Condado Plaza Hotel

Property class: 4

Photo gallery for The Condado Plaza Hotel

A resort with a swimming pool, beach, and a bridge.
A banquet hall with round tables set for a formal event, featuring glassware and floral centerpieces.
A spacious living room with a large flat-screen TV, comfortable seating, and a balcony with a view of the ocean.
Coffee shop
A waterfront hotel with multiple balconies and a pool area with illuminated water.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AU$310
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Parque La Ventana al Mar
    ‪10 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern bathroom with a bathtub, a shower, a vanity with a mirror, and a towel rack.

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A modern bathroom with a bathtub, a shower, a vanity with a mirror, and a towel rack.

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a television.

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(45 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a view of the ocean.

Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(121 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

A modern living room with leather armchairs, a glass coffee table, a floor lamp, and a large abstract painting on the wall.

Suite, 1 King Bed, Oceanfront (Penthouse)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

A hotel room with a large bed, a desk with a computer, a chair, and a view of the city through large windows.

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

A hotel room with a large bed, a desk with a computer, a chair, and a view of the city through large windows.

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

A hotel room with a large bed, a nightstand, a lamp, and a window with red curtains.

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Living area

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(70 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(104 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

A hotel room with two beds, a TV, a desk, and a balcony with a city view.

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

A hotel room with a bed, a desk, a chair, and a television.

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 331 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

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About the area

San Juan

The Condado Plaza Hotel puts you in the heart of San Juan, steps from Condado Beach and within a 10-minute stroll of Parque La Ventana al Mar. Highlights at this resort include 2 restaurants, 2 outdoor swimming pools and a 24-hour gym. .Aqua Bar is the resort's own bar. Enjoy the kids' swimming pool, waterslide and pool loungers as well as access to kayaking. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Condado resort include Luis Muñoz Rivera Park and Fort San Jeronimo.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 1 min walk - 0.1 km
  • Laguna del Condado - 1 min walk - 0.2 km
  • Parque La Ventana al Mar - 10 min walk - 0.9 km
  • Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
  • Distrito T-Mobile - 19 min walk - 1.6 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Los Pinos Cafe - ‬12 min walk
  • ‪Cafe Caribe - ‬2 min walk
  • ‪Mojito’s - ‬11 min walk
  • ‪Social - ‬6 min walk

About this property

The Condado Plaza Hotel

The Condado Plaza Hotel offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Event space at this resort measures 6449 square feet (599 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at The Condado Plaza Hotel. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 1 building
  • 281 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 6449 sq ft of conference space
  • 599 sq. m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Parking and transport

  • Parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self-parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

What is the cancellation policy at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Condado Plaza Hotel?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on 8 Nov 2026 start from AU$310, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Condado Plaza Hotel?

Yep, The Condado Plaza Hotel has a self car park with in/out privileges for USD 25.65 per night. A self car park is also available, for a fee.

Are there any beaches close to The Condado Plaza Hotel?

Yep, The Condado Plaza Hotel is a short 4-minute walk from Condado Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find water sports equipment.

Does The Condado Plaza Hotel have a pool?

Yep, and guests love it! The Condado Plaza Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does The Condado Plaza Hotel have a waterslide?

Yep, this property has a waterslide!

What makes The Condado Plaza Hotel a romantic place to stay?

Poolside dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Condado Plaza Hotel.

Is The Condado Plaza Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Condado Plaza Hotel is a hit with families.

Does The Condado Plaza Hotel serve breakfast?

Yeah, full breakfast is offered daily between 6 AM and 11:00 AM.

Is there a free airport shuttle available at The Condado Plaza Hotel?

No, The Condado Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Condado Plaza Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Condado Plaza Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Condado Plaza Hotel?

No, only service animals are allowed.

The Condado Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1374 out of 2959 reviews
Rating 8 - Good. 625 out of 2959 reviews
Rating 6 - Okay. 523 out of 2959 reviews
Rating 4 - Poor. 206 out of 2959 reviews
Rating 2 - Terrible. 231 out of 2959 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing time , the staff was very nice , the view was perfect and it is located in a convenient spot, in walking distance there is tons to do !
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view & easy access to the beach. Clean hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy relaxing and staff was amazing beautiful view
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Nice hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy, people were nice. Easy access beach, good food
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay for 6 nights and I loved it
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Location is good
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The pool beach area was key
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed Condado Plaza hotel for the room was spacious and hotel staff was accommodating. I recommend and would come back to this hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it and very accessible.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
totally recommend Condado plaza hotel. Room was nice and clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were clean, staff were very pleasant. Pool was very clean and nice. Walking distance to everything, perfect location. Highly recommend if you are going with kids as well, very safe.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was absolutely stunning. The staff were helpful and friendly. The decor of the entire resort is so cute.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The cleanliness of the rooms could’ve been a little better and updated, but the staff was great and the amenities were amazing. I absolutely loved the ocean view.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was was close to a lot restaurant that was in walking distance
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oceanfront views! Great staff, great pool!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, they have a lot of activities through the day, while you at the pool the staff goes around with popsicles and they have also activities for the kids inside the kids club. Fantastic stay. The Ohrno restaurant is really good and the service by Diego the server was great .!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great my kids and I had a wonderful time and the hotel has a great location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Close enough to different beaches and food. Staff was excellent. Will definitely go back. Thanks
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well put together. I had an ocean view balcony and that was really nice. The staff was also friendly and welcoming. Maintenance cleaned the room everyday and made the room smell phenomenal. The amenities were great too. definitely would stay again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, and I have a great time there
Stayed 5 nights in May 2026