The Condado Plaza Hotel

4.0 star property
On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Poolside views, open selected days
Beach/ocean view
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking available
  • Housekeeping
The current price is AU$364
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
999 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪1 min walk‬
  • Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Distrito T-Mobile
    ‪18 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Penthouse)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
HDTV
Hypo-allergenic bedding
3 bedrooms
  • 331 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

7.6 out of 10
Good
(64 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(43 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(26 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Oceanfront

7.8 out of 10
Good
(71 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

The Condado Plaza Hotel puts you in the heart of San Juan, steps from Condado Beach and within a 10-minute stroll of Parque La Ventana al Mar. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a 24-hour gym. .Aqua Bar is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site kids' swimming pool and waterslide. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Condado resort include Luis Muñoz Rivera Park and Third Millennium Park.

What's nearby

  • Condado Beach - 1 min walk - 0.2 km
  • Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
  • Pan American Pier - 17 min walk - 1.5 km
  • Distrito T-Mobile - 18 min walk - 1.5 km
  • Puerto Rico Convention Center - 2 min drive - 1.9 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive

Restaurants

  • ‪Stk - ‬9 min walk
  • ‪Tacos & Tequila - ‬10 min walk
  • ‪Fogo de Chão - ‬9 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪New Taste - ‬8 min walk

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities such as snorkelling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness centre and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 1 building
  • 281 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 6449 sq ft of conference space
  • 599 sq. m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self-parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

What is the cancellation policy at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Condado Plaza Hotel?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on 29 Sept 2025 start from AU$306.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Condado Plaza Hotel?

Yep, The Condado Plaza Hotel has a self car park with in/out privileges for USD 25.65 per night.

Are there any beaches close to The Condado Plaza Hotel?

Yep, The Condado Plaza Hotel is on Condado Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find water sports equipment.

Does The Condado Plaza Hotel have a pool?

Yep, and guests love it! The Condado Plaza Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does The Condado Plaza Hotel have a waterslide?

Yep, this property has a waterslide!

What makes The Condado Plaza Hotel a romantic place to stay?

Poolside dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Condado Plaza Hotel.

Is The Condado Plaza Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Condado Plaza Hotel is a hit with families.

Does The Condado Plaza Hotel serve breakfast?

Yeah, full breakfast is offered daily between 6 AM and 11:00 AM.

Is there a free airport shuttle available at The Condado Plaza Hotel?

No, The Condado Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Condado Plaza Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Condado Plaza Hotel?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at The Condado Plaza Hotel?

No, only service animals are allowed.

The Condado Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 765 out of 1666 reviews
Rating 8 - Good. 347 out of 1666 reviews
Rating 6 - Okay. 295 out of 1666 reviews
Rating 4 - Poor. 123 out of 1666 reviews
Rating 2 - Terrible. 136 out of 1666 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norkeya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisette

Stayed 1 night in Jun 2025

4/10 Poor

Mauricio

Stayed 8 nights in May 2025

10/10 Excellent

Luis

Stayed 7 nights in Jun 2025

10/10 Excellent

Bonnie

Stayed 3 nights in Jun 2025

6/10 Okay

Taina

Travelled with family
Liked: Amenities
First of I want to say I loved my trip to Puerto Rico. The hotel staff were very friendly but the room wasn’t clean we had dirty pillows cases dust and aunts. The tv is old and didn’t work we had to fight with the shower handle to turn it on. The place has potential they just have to get it together.
Stayed 5 nights in Jun 2025

8/10 Good

Janeke

Stayed 3 nights in Jun 2025

6/10 Okay

Cristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Rosita

Liked: Staff & service
The room felt muggy and wet for some reason and the bathroom sink was clogged. Beside that it was a nice hotel
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and friendly staff. Close to everything and the sounds of the Coquis at night are wonderful😍
Stayed 4 nights in Apr 2025

10/10 Excellent

janneth

Stayed 4 nights in Jun 2025

6/10 Okay

Claudia

Stayed 3 nights in Apr 2025

6/10 Okay

Juan

Stayed 3 nights in May 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness
This location was close to everything, pools and jacuzzi was amazing.
Stayed 3 nights in Jun 2025

6/10 Okay

Crystal

Liked: Cleanliness, staff & service
The property is at a great location. However, the upkeep of the hotel rooms are not good. Someone has to micromanage the house keepers. They are doing a half a$$ job. It seems like the common areas are clean and beautiful. The rooms are mediocre. The room i was in had a toilet leak and the faucet in the sink didn’t close all the way. Waste of water. Staff was amazing and friendly.
Stayed 4 nights in Apr 2025

4/10 Poor

Crystal L

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing atmosphere!!!!
Stayed 4 nights in Jun 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Loud patrons, run down, shower leaked and hallway smelled
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis S

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the pool were excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Lykeiraya

Stayed 3 nights in May 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location!
Stayed 4 nights in Jun 2025

8/10 Good

Karess

Liked: Cleanliness, amenities, property conditions & facilities
The property is old but very well kept! The staff was really friendly!
Stayed 3 nights in May 2025

8/10 Good

Joan

Liked: Cleanliness
Disliked: Amenities
Nice but could use a facelift and some upgrades . Staff was friendly and helpful Had elevator issues quite a bit
Stayed 3 nights in Jun 2025

10/10 Excellent

Asia

Stayed 3 nights in Jun 2025