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The Condado Plaza Hotel

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Dates

May 2026

June 2026

2 outdoor pools, pool umbrellas, pool loungers

Suite, 1 King Bed, Oceanfront (Penthouse)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Air-conditioning
Gym
Breakfast available
Parking available

includes taxes & fees

13 May - 14 May

Explore the area

999 Ashford Avenue, San Juan, 00907

Place, Condado Beach
‪1 min walk‬
Place, Parque La Ventana al Mar
‪10 min walk‬
Place, Casino del Mar at La Concha Resort
‪14 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪12 min drive‬

Room options

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

City view
26 sq m
Sleeps 2
1 King Bed

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

City view
27 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

Good

City view
36 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Oceanfront

Good

Ocean view
36 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Good

Ocean view
111 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony

Very good

City view
35 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Bay View

Bay view
26 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

City view
26 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

City view
64 sq m
Sleeps 2
1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

City view
100 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Good

City view
36 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Oceanfront

Good

Ocean view
36 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Very good

Bay view
27 sq m
Sleeps 4
2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

Ocean view
331 sq m
3 bedrooms
Sleeps 6
2 King Beds and 2 Single Beds

About the area

San Juan

The Condado Plaza Hotel puts you in the heart of San Juan, steps from Condado Beach and within a 10-minute stroll of Parque La Ventana al Mar. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a 24-hour gym. .Aqua Bar is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site kids' swimming pool and waterslide. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Condado resort include Luis Muñoz Rivera Park and Third Millennium Park.

View more Resorts in San Juan

What's nearby

Condado Beach - 1 min walk - 0.2 km
Parque La Ventana al Mar - 10 min walk - 0.9 km
Luis Muñoz Rivera Park - 12 min walk - 1.0 km
Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
Distrito T-Mobile - 19 min walk - 1.6 km

Getting around

Hato Rey Station - 5 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive

Restaurants

‪Revital Coffee - ‬8 min walk
‪Mojito’s - ‬11 min walk
‪Starbucks - ‬1 min walk
‪Fogo De Chao - ‬10 min walk
‪Cafe Caribe - ‬2 min walk

About this property

The Condado Plaza Hotel

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities such as snorkelling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness centre and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

1 building

281 guestrooms or units

10 levels

2 dining venues

6449 sq ft of conference space

599 sq. m of conference space

Built in 1963

Deli

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Corner/local shop

Terrace

Garden

Gift shop

Newspapers in lobby (free)

On-site shopping

Lift

No smoking on site

Water dispenser

Locker space

Bar or lounge

Coffee shop

Bar by the pool

Swim-up bar

The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Pool
Spa pool
Spa
Free Wi-Fi

includes taxes & fees

12 May - 13 May

Property amenities

Parking and transport

Electric car charging station on site
Parking on site (USD 25.65 per night; includes in/out privileges)
Valet parking on site (USD 31.22 per night)
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 25 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Aqua Bar
Starbucks

Things to do

2 outdoor pools
24-hour gym
Billiards/pool table
Children's pool
Kayaking
Playground
Shopping
Snorkelling
Water sports equipment
Waterslide

Family friendly

2 outdoor pools
Children's pool
Grocery/convenience store
In-room babysitting
In-room cot
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,449 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
10 floors
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1963
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 60.00

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 38.15 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness centre access
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 7 to 25 per person
Self-parking fee: USD 25.65 per night (in/out privileges)
Valet parking fee: USD 31.22 per night
Early check-in fee: USD 60.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado

Condado Hilton

Condado Hilton Plaza

Condado Plaza

Condado Plaza Hilton

Condado Plaza Hilton Hotel

Condado Plaza Hilton Hotel San Juan

Condado Plaza Hilton San Juan

Plaza Condado Hilton

Plaza Hilton Condado

Condado Plaza Hotel San Juan

Conrad San Juan Condado Plaza Hotel San Juan

San Juan Conrad

Condado Plaza Hilton Resort San Juan

Condado Plaza Hilton Resort

The Condado Plaza Hilton

The Condado Plaza Hotel Resort

The Condado Plaza Hotel San Juan

The Condado Plaza Hotel Resort San Juan

Frequently asked questions

What is the cancellation policy at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Condado Plaza Hotel?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on 13 May 2026 start from AU$397, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Condado Plaza Hotel?

Yep, The Condado Plaza Hotel has a self car park with in/out privileges for USD 25.65 per night. A self car park is also available, for a fee.

Are there any beaches close to The Condado Plaza Hotel?

Yep, The Condado Plaza Hotel is on Condado Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find water sports equipment.

Does The Condado Plaza Hotel have a pool?

Yep, and guests love it! The Condado Plaza Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does The Condado Plaza Hotel have a waterslide?

Yep, this property has a waterslide!

What makes The Condado Plaza Hotel a romantic place to stay?

Poolside dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Condado Plaza Hotel.

Is The Condado Plaza Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Condado Plaza Hotel is a hit with families.

Does The Condado Plaza Hotel serve breakfast?

Yeah, full breakfast is offered daily between 6 AM and 11:00 AM.

Is there a free airport shuttle available at The Condado Plaza Hotel?

No, The Condado Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Condado Plaza Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Condado Plaza Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Condado Plaza Hotel?

No, only service animals are allowed.

The Condado Plaza Hotel Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8/10 Good

Kathy

Travelled with partner, Travelled with group

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great but a weird smell in the lobby.

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter E

30 Jan 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Brian

Business traveller, Travelled with partner

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was spotless!! We had a great time. Front desk was very helpful and definitely would be coming back in the future

Stayed 4 nights in Jan 2026

2/10 Terrible

Gregory

Business traveller

29 Jan 2026

Elevators not working… Pool DJ Blasting Ghetto music super loud-whatever Mgr hired him should be fired, your clientele is NOT from Vegas. All the guest thought it was crap. Constant noise from construction. Doors banging at night The icy shop was overpriced. Check in was poor-had to ask where elevator and room was There was no casino. Shut the place down and remodel..;

Stayed 4 nights in Jan 2026

10/10 Excellent

Reynaldo

Travelled with partner

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was wonderful and relaxing, Everything was in walking distance absolutely great

Stayed 9 nights in Jan 2026

8/10 Good

Menelik Girma

28 Jan 2026

Liked: Cleanliness, property conditions & facilities

Something esle

Stayed 4 nights in Jan 2026

10/10 Excellent

SHANIKA

28 Jan 2026

Stayed 3 nights in Dec 2025

6/10 Okay

Latasha

Travelled with group

28 Jan 2026

Liked: Cleanliness, amenities

Everything was good

Stayed 3 nights in Jan 2026

6/10 Okay

LEONARDO CALERO

Travelled with partner

28 Jan 2026

Liked: Cleanliness

Disliked: Property conditions & facilities

The hotel it’s too old and some parts need a reconstruction.

Stayed 4 nights in Jan 2026

4/10 Poor

EMILY, CUPERTINO

Travelled with partner

27 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

The room was neglected. The room door did not lock so we had to use the latch for security. The sink faucets were old and one was tight to turn. The coffee machine was a disaster and leaked coffee and water all over. The shower faucet hung loose and was difficult to adjust for hot and cold. The TV did not work, the clock did not run or was not connected. The balcony door also hard to lock. There was rust on the lamp stand and light dust on the chair. The safe had run out of battery. We called to have the safe fixed but did not find out about all the other problems till late evening and by that time were too tired, just wanted to sleep. I called and told the manager about the issues and he apologized, said that he would take off the resort fee from the bill. He did not in the end. We were glad to leave. The hotel staff were nice.

Stayed 1 night in Jan 2026

8/10 Good

Kevin

27 Jan 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Kristy

26 Jan 2026

Liked: Cleanliness, staff & service, amenities

Pool and beach area access!

Stayed 1 night in Jan 2026

8/10 Good

Angela Yarisa

Travelled with family and small children

25 Jan 2026

Liked: Cleanliness, amenities

The experience was very good and rhe staffing was very attentive. The only problem is the door are so loud andyou can literally hear everything on the other room. The doors need seruous maintenence.

Stayed 4 nights in Jan 2026

6/10 Okay

Candice

Travelled with partner

25 Jan 2026

Liked: Cleanliness, amenities

The room was ok , but no microwave....The building was in need of a cosmetic upgrade

Stayed 4 nights in Jan 2026

6/10 Okay

Kathleen

25 Jan 2026

Stayed 3 nights in Dec 2025

2/10 Terrible

Marta

Travelled with family

25 Jan 2026

Disliked: Cleanliness, property conditions & facilities

This hotel is horrible elevators don’t work , the rooms smell bad , everything in this hotel is old the shower smells horrible the hotel picture do not look like the ones online , customers service is horrible , the price is way too high for this hotels is so old and as well if I could get a refund

Stayed 2 nights in Jan 2026

8/10 Good

Gerald

25 Jan 2026

Liked: Cleanliness, amenities

We stayed on the 10th floor facing the ocean with a great view. Rooms were clean but only one elevator working. Place is dated but still beautiful, especially the pool and bar areas

Stayed 2 nights in Jan 2026

2/10 Terrible

Peggy, BROWNSBURG

25 Jan 2026

Staff was sullen and did not follow up with us at all. Room wasn’t ready until after dinner. Only one elevator is working which is annoying. Never ever will stay here again

Stayed 1 night in Jan 2026

10/10 Excellent

DEAN

24 Jan 2026

Stayed 4 nights in Jan 2026

6/10 Okay

Lauren

Travelled with family

23 Jan 2026

This hotel has seen better days, the pictures are clearly from when it was built. It was ok cleanliness wise but the age is showing, some staining on seats, dusty air vents, our electric door lock broke twice. Some staff were lovely otherwise were just shy of rude. In short, it was fine, we loved the pools & beach area, but otherwise not a place I would recommend.

Stayed 4 nights in Jan 2026

10/10 Excellent

Marlene

Travelled with partner

23 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location, facilities and the staff makes it 100% better.

Stayed 3 nights in Jan 2026

6/10 Okay

Benjamin

22 Jan 2026

Stayed 3 nights in Jan 2026

6/10 Okay

Dorit

Travelled with family

22 Jan 2026

Disliked: Cleanliness

Yes

Stayed 4 nights in Jan 2026

10/10 Excellent

Derrick

22 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had such a great time!

Stayed 5 nights in Jan 2026

10/10 Excellent

Anjanette

Travelled with family

21 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

very nice hotel- not as modern as I thought, but it was a nice hotel - Great location.

Stayed 3 nights in Jan 2026

The Condado Plaza Hotel

Photo gallery for The Condado Plaza Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower)

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Room, 3 Bedrooms, Oceanfront (Penthouse)

About the area

San Juan

What's nearby

Getting around

Restaurants

About this property

The Condado Plaza Hotel

Similar properties

Hilton Garden Inn San Juan Condado

Property amenities

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

The Condado Plaza Hotel Reviews

Reviews

Very good

8.0/10