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Caribe Hilton

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Dates

May 2026

June 2026

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS | View from room

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL | View from room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa pool
Spa
Free Wi-Fi
Air-conditioning

includes taxes & fees

11 May - 12 May

Explore the area

1 San Geronimo Street, San Juan, 00901

Place, Paseo Caribe
‪4 min walk‬
Place, Escambron Beach
‪8 min walk‬
Place, Condado Beach
‪13 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪12 min drive‬

Room options

Premium bedding, in-room safe, desk, laptop workspace

JUNIOR SUITE WITH SOFABED AND BALCONY - 1KNG

Exceptional

Garden view
43 sq m
1 bedroom
Sleeps 4
1 King Bed

CARIBE RM - MOBILITY ACCESS RI SHWR - 2DBL

Very good

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG

Ocean view
80 sq m
1 bedroom
Sleeps 2
1 King Bed

PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG

Ocean view
191 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS

Very good

Bay view
129 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

Ocean view
185 sq m
2 bedrooms
Sleeps 6
1 King Bed

CARIBE RM - MOBILITY ACCESS RI SHWR - 1KNG

Wonderful

City view
129 sq m
1 bedroom
Sleeps 2
1 King Bed

JR SUITE MOBILITY ACCESSIBLE RI SHWR - 1KNG

43 sq m
1 bedroom
Sleeps 4
1 King Bed

SIGNATURE RM - MOBILITY ACCESS RI SHWR - 2DBL

Excellent

Ocean view
61 sq m
1 bedroom
Sleeps 4
2 Double Beds

SIGNATURE RM - MOBILITY ACCESS RI SHWR - 1KNG

Good

Ocean view
35 sq m
1 bedroom
Sleeps 2
1 King Bed

CARIBE RM - SECLUDED WAVE WNG - 2DBL

Excellent

City view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

COLLECTION RM - SECLUDED WAVE WNG - 2DBL

Very good

Ocean view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

CARIBE RM - SECLUDED WAVE WNG - 1KNG

Very good

City view
35 sq m
1 bedroom
Sleeps 2
1 King Bed

COLLECTION RM - SECLUDED WAVE WNG - 1KNG

Good

Garden view
35 sq m
1 bedroom
Sleeps 2
1 King Bed

CARIBE RM - PREMIUM GARDEN VW - 2DBL

Good

City view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

COLLECTION RM - PREMIUM GARDEN VW - 2DBL

Excellent

Ocean view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

CARIBE RM - PREMIUM GARDEN VW - 1KNG

Excellent

City view
35 sq m
1 bedroom
Sleeps 2
1 King Bed

COLLECTION RM - PREMIUM GARDEN VW - 1KNG

Wonderful

Ocean view
35 sq m
1 bedroom
Sleeps 2
1 King Bed

FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

1 bedroom
Sleeps 8
4 Double Beds

FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

Sleeps 8
1 King Bed and 2 Double Beds

FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

Sleeps 6
1 King Bed and 2 Double Beds

27-inch LCD TV with cable channels, TV, pay films

FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

Sleeps 8
1 King Bed

CARIBE RM - RESORT OR GARDEN VW - 2DBL

Good

City view
31 sq m
1 bedroom
Sleeps 4
2 Double Beds

CARIBE RM- RESORT OR GARDEN VW- 1KNG

Very good

City view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

Very good

Ocean view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

Good

Ocean view
31 sq m
1 bedroom
Sleeps 4
2 Double Beds

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

Good

Garden view
79 sq m
1 bedroom
Sleeps 4
1 King Bed

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

Very good

Ocean view
63 sq m
1 bedroom
Sleeps 4
1 King Bed

About the area

San Juan

A luxury stay in San Juan awaits you at Caribe Hilton. Within a short 5-minute stroll, you'll find Luis Muñoz Rivera Park and Fort San Jeronimo. Highlights at this beachfront resort include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zen Spa Océano can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Caribar serves international cuisine. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 3 outdoor tennis courts and gym. 65003 square feet (6039 square metres) of event facilities include 24 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4.5-property class San Juan Antiguo resort include Escambron Beach and Condado Beach.

View more Resorts in San Juan

What's nearby

Luis Muñoz Rivera Park - 3 min walk - 0.3 km
Paseo Caribe - 4 min walk - 0.4 km
Escambron Beach - 8 min walk - 0.7 km
Condado Beach - 13 min walk - 1.2 km
Distrito T-Mobile - 16 min walk - 1.4 km

Getting around

Sacred Heart Station - 8 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

‪McDonald's - ‬13 min walk
‪Mojito’s - ‬1 min walk
‪Tropical Cafeteria - ‬2 min walk
‪Starbucks - ‬13 min walk
‪Fogo De Chao - ‬3 min walk

About this property

Caribe Hilton

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Caribe Hilton, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

This 4.5-star San Juan resort is smoke free.

652 guestrooms or units

20 levels

3 buildings

10 dining venues

2 bars or lounges

2 coffee shops

Conference rooms

65003 sq ft of conference space

6039 sq. m of conference space

Built in 1949

Deli

Supervised kids' activities (surcharge)

Childcare (surcharge)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Computer for guest use

On-site shopping

Bellhop

Lift

No smoking on site

Microwave in a common area

Water dispenser

Bar by the pool

Swim-up bar

Caribe Hilton offers 652 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Zen Spa Océano has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Pool
Spa pool
Spa
Free Wi-Fi

includes taxes & fees

12 May - 13 May

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Parking on site (USD 25 per night; includes in/out privileges)
Valet parking on site (USD 32 per day; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
10 restaurants
2 bars/lounges
2 coffee shops/cafes
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Caribar
Ice Cream Cookie & Co
Morton's The Steakhouse
Ocean Restaurant & Lounge
Starbucks

Things to do

3 outdoor pools
3 outdoor tennis courts
Basketball
Beach volleyball
Children's pool
Designer stores
Fitness classes
Full-service spa
Health club
Helicopter/aeroplane tours
Hot tub
Paddleboard
Playground
Sauna
Scooter/moped rentals
Scuba diving
Shopping
Snorkelling
Steam room
Tennis lessons
Water sports equipment
Yoga classes

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's games
Children's pool
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

24 meeting rooms
65,003 square feet of conference space
Computer station

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Braille/raised signage
Lift (91 centimetre wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

20 floors
3 buildings
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 1949
Eco-friendly cleaning products used
Local artist showcase
Locally-owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Premium bedding

Bathroom

Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

27-inch LCD TV with cable channels
MP3 dock
Pay films

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per accommodation, per night
Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 34 for adults and from USD 18 for children
Self-parking fee: USD 25 per night (in/out privileges)
Valet parking fee: USD 32 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton

Caribe Hilton San Juan Hotel

Caribe Hilton Hotel San Juan

Caribe Hilton San Juan

Caribe San Juan Hilton

Hilton Caribe San Juan

Hilton San Juan

San Juan Caribe

San Juan Caribe Hilton

San Juan Hilton Caribe

Caribe Hilton San Juan Hotel San Juan

Hilton Hotel Caribe

Hilton Hotel San Juan

San Juan Caribe Hilton Hotel

Caribe Hilton Hotel

Caribe Hilton San Juan Resort

Caribe Hilton Resort San Juan

Caribe Hilton Resort

Caribe Hilton San Juan

Resort Caribe Hilton San Juan

San Juan Caribe Hilton Resort

Resort Caribe Hilton

Hilton San Juan

Hilton Hotel Caribe

Caribe Hilton Resort

Hilton Hotel San Juan

Caribe Hilton San Juan

San Juan Caribe Hilton Hotel

Caribe Hilton Resort San Juan

Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Caribe Hilton?

Caribe Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribe Hilton?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Caribe Hilton on 11 May 2026 start from AU$411, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribe Hilton?

Yep, Caribe Hilton has a self car park with in/out privileges for USD 25 per night. A self car park is also available, for a fee.

Are there any beaches close to Caribe Hilton?

Yep, Caribe Hilton is a short 11-minute walk from Condado Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find water sports equipment and motor boats.

Is there a spa on site at Caribe Hilton?

Yep, Zen Spa Océano is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Caribe Hilton have a pool?

Yep, and guests love it! Caribe Hilton has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Caribe Hilton?

Caribe Hilton features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs and premium bedding.

What makes Caribe Hilton a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Caribe Hilton.

Is Caribe Hilton family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Caribe Hilton is a hit with families.

Are there hot tubs in the rooms at Caribe Hilton?

No, but there are deep-soaking baths in the guestrooms.

Does Caribe Hilton serve breakfast?

Sure does, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Caribe Hilton?

No, Caribe Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Caribe Hilton?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Caribe Hilton?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Caribe Hilton?

No, only service animals are allowed.

Caribe Hilton Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

10/10 Excellent

Albert

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very much and very helpful

Stayed 4 nights in Jan 2026

4/10 Poor

marta j, mayaguez

Travelled with family

29 Jan 2026

Liked: Amenities

Disliked: Cleanliness

Room needs renovation and better cleaning

Stayed 1 night in Jan 2026

10/10 Excellent

Robert E

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent staff well done

Stayed 3 nights in Jan 2026

2/10 Terrible

RAFAEL

28 Jan 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Aron

Travelled with group

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Nice Deco style hotel. Staff amazing. Property is timeless and classic

Stayed 5 nights in Jan 2026

10/10 Excellent

Yu

Travelled with family and small children

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Every staff service is great. We found some wild iguanas at the beach.

Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

27 Jan 2026

Stayed 5 nights in Jan 2026

6/10 Okay

Emmanuel

26 Jan 2026

Stayed 2 nights in Jan 2026

8/10 Good

Deiana

26 Jan 2026

Stayed 4 nights in Jan 2026

8/10 Good

Mikee

26 Jan 2026

Stayed 3 nights in Dec 2025

8/10 Good

Noel, Newnan

Travelled with partner

26 Jan 2026

Liked: Cleanliness, property conditions & facilities

EVERYTHING WAS GOOD, DEFINITELY I COME BACK AGAIN. THANX

Stayed 2 nights in Jan 2026

10/10 Excellent

CURRY

25 Jan 2026

Stayed 1 night in Jan 2026

6/10 Okay

Vicky

Travelled with partner

25 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Hotel needs a little facelift. Fridge not working couldn’t keep a cold bottle of water in the room.

Stayed 1 night in Jan 2026

8/10 Good

Ashley

24 Jan 2026

Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

23 Jan 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Lara

23 Jan 2026

Liked: Cleanliness, property conditions & facilities

Excellent staff, amenities and service

Stayed 3 nights in Jan 2026

10/10 Excellent

Daisy

Travelled with family

22 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The resort was wonderful, the staff was accommodating and the view was beautiful

Stayed 4 nights in Dec 2025

4/10 Poor

Linda

Travelled with family

21 Jan 2026

Disliked: Property conditions & facilities

I had two rooms booked had to get changed 3 times. First two rooms were out in a far wing garden suite away from all amenities and you have to walk down unlit halls. Second room I had a significant leak in the ceiling and I had to move out 1130pm had an early morning flight. Phone didn’t work in room requested a replacement and never arrived. Couldn’t even call the front desk. The associate who was helping me told me i had to move everything out of the room and then they can issue a new room. I told him i will be out of all the rooms early in the AM if i could just pack in the morning. He got the manager and it was approved. Everytime you go to the front desk the associate goes to the back room for at least 10 minutes and then returns very odd. Safe didn’t work in both rooms the hotel isn’t bad overall but the maintenance is not up to par. The manager was nice removed the resort fee but it’s not about that for me on vacation. Things happen I understand but you need to maintain the facility if you are charging a premium.

Leak in ceiling damaged daughters makeup

Stayed 4 nights in Jan 2026

10/10 Excellent

Emily

20 Jan 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

luis

Travelled with partner

19 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was perfect from check-in to Check-out.. Had a nice getaway with my wife.. with out kids or Dogs. Enjoyed San Sebastian Festival..

Stayed 3 nights in Jan 2026

10/10 Excellent

Jarvis

19 Jan 2026

Stayed 4 nights in Nov 2025

10/10 Excellent

Norie

Business traveller

19 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very accommodating to my request.

Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

18 Jan 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Niclas

18 Jan 2026

Stayed 10 nights in Jan 2026

2/10 Terrible

Stacey

Travelled with family

17 Jan 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Do not be fooled by the online pictures. I paid $700 a night for what I thought would be a premium experience, but this was the most disappointing stay I have ever had. The property is in a state of total disrepair and the "solutions" offered by staff were a joke. Room 1: Disgusting and Broken The first room was unacceptable. The furniture was broken, there were holes in the carpet, and the cleanliness was non-existent—I even found hair in the bathtub. To make matters worse, both the sink and the tub were completely clogged and would not drain. Room 2: No Better After complaining, I was moved to a second room, which was just as bad. This room had a clogged tub and a broken (clogged) safe. It is clear that the maintenance issues are not isolated; they are systemic across the entire hotel. Poor Property Maintenance & Insulting Service The common areas are no better. The pool deck chairs were so badly stained they were unusable. When I brought these massive failures to the staff's attention, the only thing they offered was to remove a $50 resort fee. On a $700-a-night bill, that is an insult. The Verdict: You will be deeply disappointed if you stay here. They are charging five-star prices for a one-star experience. Save your money and stay somewhere that actually values hygiene and guest satisfaction.

Stayed 1 night in Jan 2026

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View all photos for CARIBE RM - SECLUDED WAVE WNG - 1KNG

CARIBE RM - SECLUDED WAVE WNG - 1KNG

View all photos for COLLECTION RM - SECLUDED WAVE WNG - 1KNG

COLLECTION RM - SECLUDED WAVE WNG - 1KNG

View all photos for CARIBE RM - PREMIUM GARDEN VW - 2DBL

CARIBE RM - PREMIUM GARDEN VW - 2DBL

View all photos for COLLECTION RM - PREMIUM GARDEN VW - 2DBL

COLLECTION RM - PREMIUM GARDEN VW - 2DBL

View all photos for CARIBE RM - PREMIUM GARDEN VW - 1KNG

CARIBE RM - PREMIUM GARDEN VW - 1KNG

View all photos for COLLECTION RM - PREMIUM GARDEN VW - 1KNG

COLLECTION RM - PREMIUM GARDEN VW - 1KNG

View all photos for FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

View all photos for FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

View all photos for FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

View all photos for FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

View all photos for CARIBE RM - RESORT OR GARDEN VW - 2DBL

CARIBE RM - RESORT OR GARDEN VW - 2DBL

View all photos for CARIBE RM- RESORT OR GARDEN VW- 1KNG

CARIBE RM- RESORT OR GARDEN VW- 1KNG

View all photos for SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

View all photos for SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

View all photos for PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

View all photos for CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

About the area

San Juan

What's nearby

Getting around

Restaurants

About this property

Caribe Hilton

Similar properties

Hilton Garden Inn San Juan Condado

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services