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AC Hotel by Marriott San Juan Condado

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Outdoor pool
Suite, 1 Bedroom, Non Smoking, Balcony | View from room
Property amenity
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
The current price is AU$386
includes taxes & fees
1 July - 2 July

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪3 min drive‬
  • Pan American Pier
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Hairdryer
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - double
Separate bedroom
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - double
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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4.5 out of 5, Wonderful, 1,245 reviews
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About the area

San Juan

At AC Hotel by Marriott San Juan Condado you'll be 1.7 km (1.1 mi) from Condado Beach and 3.3 km (2 mi) from Pan American Pier. Highlights at this eco-friendly hotel include in-room free WiFi, balconies and Smart TVs. .The restaurant, La Bodeguita De Manolo, serves Spanish cuisine and is open for lunch and dinner. Bar.C.Lona is the hotel's own rooftop bar. Enjoy the outdoor swimming pool and gym. 3195 square feet (297 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .With a stay at this Condado hotel, you'll be 3.4 km (2.1 mi) from Puerto Rico Convention Center and 4 km (2.5 mi) from Carolina Beach.

What's nearby

  • Casino del Mar at La Concha Resort - 9 min walk - 0.8 km
  • Condado Beach - 3 min drive - 1.7 km
  • Pan American Pier - 4 min drive - 2.9 km
  • Puerto Rico Convention Center - 4 min drive - 3.3 km
  • Port of San Juan - 5 min drive - 4.9 km

Getting around

  • Domenech Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Cayo Caribe Condado - ‬3 min walk
  • ‪Red Coral Lounge - ‬4 min walk
  • ‪The Place - ‬1 min walk
  • ‪Pinky’s - ‬1 min walk

About this property

AC Hotel by Marriott San Juan Condado

Eco-certified hotel with fitness centre and 24-hour front desk
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3195 square feet (297 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the eco-certified AC Hotel by Marriott San Juan Condado. Parking is available for a fee.

This San Juan hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 8 levels
  • Conference rooms
  • 3195 sq ft of conference space
  • 297 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel by Marriott San Juan Condado offers 233 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 870 reviews
The price is AU$362
includes taxes & fees
23 June - 24 June
Hilton Garden Inn San Juan Condado

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

Frequently asked questions

What is the cancellation policy at AC Hotel by Marriott San Juan Condado?

AC Hotel by Marriott San Juan Condado offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel by Marriott San Juan Condado?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott San Juan Condado on 1 July 2025 start from AU$310.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel by Marriott San Juan Condado?

Yep, AC Hotel by Marriott San Juan Condado has a secured uncovered self car park with in/out privileges for USD 25.00 per day.

Are there any beaches close to AC Hotel by Marriott San Juan Condado?

Yep, AC Hotel by Marriott San Juan Condado is a short 16-minute walk from Playa Ocean Park. Fun beach activities include body boarding, parasailing and kayaking.

Does AC Hotel by Marriott San Juan Condado have a pool?

Yep, and guests love it! AC Hotel by Marriott San Juan Condado has an outdoor pool.

What makes AC Hotel by Marriott San Juan Condado a romantic place to stay?

Romance packages and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at AC Hotel by Marriott San Juan Condado.

Does AC Hotel by Marriott San Juan Condado serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at AC Hotel by Marriott San Juan Condado?

No, AC Hotel by Marriott San Juan Condado does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel by Marriott San Juan Condado?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at AC Hotel by Marriott San Juan Condado?

Check-in begins at 4:00 PM. Check-out time is noon.

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 670 out of 1174 reviews
Rating 8 - Good. 241 out of 1174 reviews
Rating 6 - Okay. 133 out of 1174 reviews
Rating 4 - Poor. 62 out of 1174 reviews
Rating 2 - Terrible. 68 out of 1174 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Coral

Liked: Cleanliness, staff & service
The street in front of the hotel and parking was under construction. Also, the ambience and smell was unpleasant. There is a scent of cigarettes or vaping everywhere.
Stayed 1 night in Mar 2025

8/10 Good

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five minute walk to the beach, but you cannot see the beach for the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

Renata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient. The staff was very friendly and personable. I enjoyed my four nights. I will definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Property was clean and enjoyed our stay everything was fine besides being overcharged then charged double in resort fees
Stayed 2 nights in Mar 2025

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Water was not hot it was warm. I was told they would show me how to turn on the hot water and they never did.
Stayed 3 nights in Jan 2025

6/10 Okay

Sid

Travelled with family
Liked: Cleanliness
They didn't have hot water
Stayed 4 nights in Mar 2025

2/10 Terrible

Debra

Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in there was construction at the front entrance so I was dropped off and made to walk around to the front entrance and lobby. Day 1..no hot water in shower and clogged sink. Day 2..same Day 3..same so i finally said something. No one fixed clogged sink No hot water. I was there Thursday morning until Monday afternoon. No Hot Water. Its a MARRIOTT. DO BETTER. But they wont so stay clear of this hotel.
Stayed 4 nights in Mar 2025

4/10 Poor

GINGER, COXS CREEK

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hot water didn’t work. They give you $45 credit to use at the bar/restaurant, but charge a $45 resort fee, basically forcing you to spend the $45. There was construction so there was no easy way to get in and out of the hotel. For $400 a night just expected more.
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 4 nights in Feb 2025

4/10 Poor

David

I'd like to rate this property higher because the staff was really good and the rooms were decent. But watch out for the hidden resort fee in the fine print. They issue credits for certain things in return but it amounts to forcing people into their undeservedly expensive restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Andy

Stayed 7 nights in Mar 2025

8/10 Good

Ariella, miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean installation. Comfortable room. Centric location
Stayed 4 nights in Dec 2024

4/10 Poor

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water. Hotel entrance closed due to loud construction daily. One elevator not working. First time very disappointed with a Marriott property.
Stayed 5 nights in Mar 2025

2/10 Terrible

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia sold me 2 rooms that did not exist. When i went to check in the hotel said that they were sold out and found us other accommodations.
Stayed 1 night in Mar 2025

10/10 Excellent

Sofia

Stayed 1 night in Mar 2025

8/10 Good

Karen

Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas could use a refresh. There is only one elevator, no outside benches. Check in was challenging.
Stayed 2 nights in Feb 2025

4/10 Poor

Eric S

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Stayed 4 nights in Feb 2025

10/10 Excellent

JASON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to go
Stayed 4 nights in Feb 2025

4/10 Poor

Siarra Shantal, Wareham

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Over charged me on my deposit/resort fees.
Stayed 3 nights in Feb 2025