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Minna Hotel

2.0 star property

Photo gallery for Minna Hotel

A breakfast bar with cereal dispensers, a coffee machine, and baskets on shelves.
A hotel room with two beds, a red nightstand, a lamp, and a window with blinds.
Exterior
A row of red bar stools with a wooden counter and a blue wall.
The exterior of the 509 Minna Hotel with a prominent red sign above the entrance.

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • 24/7 front desk

Explore the area

View map
509 Minna Street, San Francisco, CA, 94103
  • Place, San Francisco Federal Building
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Remodeled Double Twin Shared Bathroom

A hotel room with two beds, a window with blinds, a red chair, a small table with a lamp, and a patterned rug.

Remodeled Double Twin Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

San Francisco

At Minna Hotel you'll be within just a 15-minute stroll of popular places like Moscone Convention Center and San Francisco Museum of Modern Art. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include tour/ticket assistance, luggage storage and a lift. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this Downtown San Francisco hotel include Union Square and Bill Graham Civic Auditorium.

What's nearby

  • San Francisco Federal Building - 2 min walk - 0.2 km
  • Warfield Theatre - 5 min walk - 0.4 km
  • Bill Graham Civic Auditorium - 10 min walk - 0.9 km
  • Union Square - 10 min walk - 0.9 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • San Francisco Station - 3 min drive
  • Market St & Taylor St Stop - 4 min walk
  • San Francisco International Airport (SFO) - 24 min drive

Restaurants

  • ‪Club Six - ‬2 min walk
  • ‪OMG! - ‬2 min walk
  • ‪The Rumpus Room - ‬3 min walk
  • ‪Taqueria Cancun - ‬4 min walk
  • ‪Supremo Pizza - ‬2 min walk

About this property

Minna Hotel

There's a restaurant on site. Public spaces have free WiFi. Minna Hotel also features tour/ticket assistance, dry cleaning/laundry services, and a lift. Self parking is free.

This San Francisco hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue
Minna Hotel offers 72 shared accommodations with blackout curtains. Fridges and microwaves are provided. Guests have access to shared bathrooms. Bathrooms include a shower.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Shared accommodation

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Pontiac
Pontiac Hotel
Pontiac Hotel San Francisco
Pontiac San Francisco
Minna Hotel San Francisco
Minna San Francisco
Minna Hotel Hotel
Minna Hotel San Francisco
Minna Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Minna Hotel?

Minna Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Minna Hotel?

Yep, Minna Hotel has a free self car park.

Are there any beaches close to Minna Hotel?

The closest beach to Minna Hotel is Ocean Beach (9.2 km).

Is there a free airport shuttle available at Minna Hotel?

No, Minna Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Minna Hotel?

Yep, you can grab a meal at Minna Hotel's onsite restaurant.

What time are check-in & check-out at Minna Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Minna Hotel?

No, only service animals are allowed.

Minna Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 84 out of 795 reviews
Rating 8 - Good. 255 out of 795 reviews
Rating 6 - Okay. 214 out of 795 reviews
Rating 4 - Poor. 134 out of 795 reviews
Rating 2 - Terrible. 108 out of 795 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

SF Trip

Hotel was going thru some renovations for the better. But during COVID-19 no amenities provided. Due to State Mandates. Will be better when state opens up, and amenities included.
Stayed 3 nights in Jun 2021
Verified

4/10 Poor

Karl-Heinz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

oft dort gewesen - dies war mein letzter Aufenthat

war bereits mehrmals hier, aber bei diesem Aufenthalt war es nur noch eine Absteige .Die Bäder dreckig, die Armaturen und seifenspeder abgerissen, Zwielichtige Gäste , dreckige Wände wo man nicht weiß ob es Dreck oder Blut ist, dreckige Bettlaken und Lärm die ganze Nacht in den Zimmern , Aiufzug defeckt , Kein Frühstück mehr , der letzte Aufenthalt in diesem Hotel !
Stayed 2 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the location and facilities were a complete let down the redeeming factor is the customer service of Alex who went over and above our expectations. Kudos to Alex for his thoughtfulness.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Moses

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Thought the hotel would be decent.

I hated that I could see stains on the bedsheets and pillow. I hated my room smelled like weed and cigarette, it was so bad I had to sleep with my mask on. I was so disgusted, I made sure to check out as early as possible. I am never coming back!
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

You get what you pay for

The price was good. It was an alright place to crash nothing special. Lots of broken things including the elevator which meant walking up four flights of stairs every time you left. Neighborhood was a dump for sure.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Worst place I ever stayed never never go there people that work there are rude treat you like a drug addict dirty syringes under my bed bed not made right dirty sheets the place is horrible never ever stay there be where I travel 300 days a year I know that lodging when I see it
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to what I need food buses my job
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior Service!

I chose to book my stay at the Minna Hotel last week because of It’s modern chic aesthetic within walking distance to Bart while being extremely fair priced for an expensive city like San Francisco. As amazing as it was to find a hotel that had perfect balance of style, location, and price I am writing this review based on the exceptional service I experienced while staying there. I was very nervous about traveling last week because of both COVID-19 and the riots that have swept across the nation. The hotel has done an exceptional job at keeping a clean and Safe environment for its guests. The lobby had a 24/hr front desk that is enclosed in floor to ceiling glass which allows the staff to maintain safe social distances while still feeling as tho you are talking face to face. Alex, who worked the night shift, was extremely helpful at Helping me navigate the city during this time by offering recommendations for restaurants nearby that where open for take out. Overall the entire staff was very polite and respectful during this stressful time in the nation.
Stayed 7 nights in Jun 2020
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel experience of my life. I don't mind staying in SOMA on 6th st (one of the worst areas in the city in terms of homelessness and poverty), but this hotel was disgusting. The hallways smelled like a morgue. The smell reminded me of when I would visit my grandma at her assisted living facility where very old people who were dying made up the residency (the smell of death). I believe that this is a hotel is where people bring prostitutes to have sex. I could of even looked past all of that. The thing that really upset me was when I got a towel that had stains on it (yes, stains. Super gross!) and I went down to the front desk to ask for a new one because the phone in my room didn't work. When I asked the front desk attendant he said that he couldn't because he was too busy. This was upsetting because he was on the phone watching TV. My room had no openable window or air conditioning so the room was super stuffy and hot. Honestly, this is more of a hostel than a hotel. People were hella loud as well. Overall, this was an awful experience and I would never recommend anyone to stay here unless they needed a cheap place to bring a prostitute.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

RaulTorres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to rest. A cozy typical San Francisco stay-in hotel.
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A diamond in the rough.

It's a good stay, very quiet and peaceful.No noise even with the windows open.
My messed up bed, that I returned to after this photo.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena opción si se tiene un bajo presupuesto.

En general muy bien, la relación precio calidad es buena. Lo único malo es que la zona alrededor del hotel esta llena de homeless, pero esto no es culpa del hotel.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The heavy trafficing in the hallways & ecessive noise nearby rooms & overhead as well
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

It's a nice place. The room was small but okay for the price. Breakfast does not have as much variety as other places I've visited but it's decent. The hotel is clean overall and must have been constructed not too long ago but sometimes neighbors make a mess of the shared toilets. I liked it overall because it was a good deal for my budget compared to other places I've been to that are within the same price range.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The top of the class....

MINNA hotel is awesome and was clean everything worked and too spite being on a busy street with many hotels hat are neither, Minna is at the top of the class.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Area was not really nice - especially in the evenings it felt very insecure to walk around. We actually booked Ubers to the hotel so we wouldn’t have to walk in the area.
Stayed 7 nights in Jun 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Devestaiting didn’t even get to spend the night their to do security concerns their hotel is in the worst part of San Francisco were their homeless all over the streets not parking
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

I was supposed to get two queen sized beds but instead they were two singles. The room was stuffy and hot as hell. The windows are dirty AF. Carpets are disgusting. Room was tiny. Don’t stay here. All the pictures are lies. The area is horrible.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property provides all the basic needs for a nice stay in San Francisco. Staff were friendly and helpful! Room cleanliness could've been slightly better, but even with that said it was still fine by my standards. I would stay again!
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Majo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is confortable and clean. The breakfast could include some proteins like jam or eggs and other options
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Jey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had Bed bugs!!! They moved me to another room but didn't compensate me. 2 weeks of pain - thanks
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Ariel Macario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience staying with this hotel!
Stayed 1 night in Feb 2020
Verified

8/10 Good

Janie

Liked: Cleanliness, staff & service
Super basic. This place is like a dorm room in that you have a bedroom but the shared bathroom is out in the hall. Great location in the city but also a bit sketchy. Hotel is safe and cleanly with friendly staff.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Eleanor

Disliked: Cleanliness
Staff was pretty cool for the most part but the place was in a shady area with lots of noise and the window seals were almost to gross to touch. I suggest bringing a can of Lysol and extra blanket for 50$ you get what you pay for.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
L’hôtel a un Très bon emplacement, par contre le déjeuner est répétitif.
Stayed 2 nights in Jan 2020