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Marsden Stay Rotorua

3.0 star property
Hotel in Rotorua with free parking

Photo gallery for Marsden Stay Rotorua

Superior Twin Room
Reception
Exterior
Reception
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$94
includes taxes & fees
14 July - 15 July

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪7 min walk‬
  • Tamaki Maori Village
    ‪13 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Family Suite

1 bedroom, desk, free WiFi

Family Suite

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Hairdryer
Digital channels
Wardrobe
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
Desk chair
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, desk, free WiFi

Superior Room, 1 Queen Bed

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
Desk chair
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, desk, free WiFi

Standard Room

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
Desk chair
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, free WiFi

Superior Room, 1 King Bed

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
Desk chair
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

At Marsden Stay Rotorua you'll be within just a 10-minute stroll of Racing Rotorua and Rotorua Central Mall. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas and luggage storage. There's also the convenience of free self parking. .Near this 3-property class Glenholme hotel, you'll find Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.6 km
  • Tamaki Maori Village - 13 min walk - 1.1 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 18 min walk - 1.5 km
  • Redwoods Whakarewarewa Forest - 3 min drive - 2.2 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Hotel in Rotorua with free parking
Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

  • 56 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, 1,001 reviews
The price is AU$115
includes taxes & fees
16 June - 17 June
Arawa Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Marsden Stay Rotorua?

Marsden Stay Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marsden Stay Rotorua?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Marsden Stay Rotorua on 14 July 2025 start from AU$94.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marsden Stay Rotorua?

Yep, Marsden Stay Rotorua has a free self car park.

Is there a free airport shuttle available at Marsden Stay Rotorua?

No, Marsden Stay Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at Marsden Stay Rotorua?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marsden Stay Rotorua?

No, pets are not allowed.

Marsden Stay Rotorua Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 180 reviews
Rating 8 - Good. 57 out of 180 reviews
Rating 6 - Okay. 47 out of 180 reviews
Rating 4 - Poor. 19 out of 180 reviews
Rating 2 - Terrible. 12 out of 180 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best motels I’ve stayed in Rotorua that fitted my budget. The lady was so kind and helpful to me over the phone when I said I couldn’t check in till after 6pm. She gave me clear instructions on how to check in and had really good communication. The room was so nice to stay in aswell lots of space, warm, clean, cosy and peaceful. Thank you so much I’d definitely recommend staying here and would stay here again.
Stayed 1 night in May 2025

8/10 Good

Brent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Outside the property doesn’t look too flash but the room was really nice. Plenty of space, recently renovated and very clean. The staff were very friendly, efficient and helpful. It was good value and I would stay again.
Stayed 2 nights in May 2025

8/10 Good

Bernard

Travelled with family, Travelled with group
Liked: Cleanliness
Large, clean, comfortable rooms. Comfortable beds. Handy to town.
Stayed 2 nights in May 2025

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 5 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a bit hesitant after reading some of the online reviews online, but we needed economical accommodation for our family of four during an 8-night stay over the Easter break — and Marsden Rotorua turned out to be a great surprise! At around $108/night, we were expecting the bare basics, but the location was super convenient and the facilities were much more modern than we anticipated. The room was clean and functional, and worked really well for a family stay. We came prepared with our own cutlery, coffee decanter, and Google dongle/remote, which worked great with their quality Samsung TV — perfect for relaxing in the evenings. The room also had a heat pump with heat, cool, fan, dry, and swing functions, which made it easy to stay comfortable throughout our stay. The staff were friendly and helpful — they even lent us an extension cord when we asked, which was much appreciated. Overall, it exceeded our expectations and turned out to be excellent economical home base for our stay.
Stayed 8 nights in Apr 2025

10/10 Excellent

JANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to tour Rotorua from. Renovated to a good standard
Stayed 2 nights in Mar 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything we needed
Stayed 2 nights in Mar 2025

2/10 Terrible

Norm

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a superior queen room, but got a poor quality room with the only superior part being the new carpet. With both the restaurant and pools out of action and the smell from rotorua in the rooms, it was not a comfortable stay. The only positive I could give was the staff at reception being helpful with taking our luggage up the stairs to the first floor for us.
Stayed 1 night in Feb 2025

6/10 Okay

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is under renovation, and they are trying hard to make it better. However new carpet etc can only do so much on a old rundown motel complex. Its value for money, but not perfect.
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025

6/10 Okay

Dorothy

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Mohit, Palmerston North

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent room, good service and friendly staff. easy parking, convenient location
Stayed 2 nights in Feb 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Marie

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Robert, Everett

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. Convenient to Rotorua dining, shopping and activities. However, the property is horrible. The facility is poorly maintained and the renovations being done are low-grade craftsmanship. For example, the paint has dried drips throughout the trimwork. The walls are paper thin, the shower is way too small and the water pressure and temperature regulation is horrible. The property should be razed and rebuilt.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay

The room was very comfy, the fire alarm did go off three times during our two night stay between 11pm and 7am. The recpetionist was very nice and was greatful we were understanding, a complimentary breakfast would have been nice for the inconvenience, but aside from that beautiful cozy room. The pools were not in use due to maintenance which was a shame, I can imagine when they are they are enjoyable.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ethan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only redeeming factor of this place was the staff, the building and associated areas of this facility need to be ripped down.
Stayed 1 night in Feb 2025

2/10 Terrible

Siobhan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Extremely disappointed with loosing power(including wifi lighting and the fan) for the two out of three night we stayed after upgrading to a spa room it was an epic waste of money!
Stayed 3 nights in Feb 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service
Lovely refurbished room but outside areas still need work. Very helpful reception staff. Pity that there was no breakfast option available at the hotel
Stayed 3 nights in Feb 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the property is still being modernised, no restaurant, cooking area closed, swimming pool closed for rebuild. locks on windows not secure, on the upside the staff were very friendly and helpful and room was clean and fresh.
Stayed 2 nights in Feb 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Limited parking in front of your room. But room had what you needed for a comfortable stay
Stayed 2 nights in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Sally

Liked: Staff & service
Disliked: Property conditions & facilities
No phone in room, electric problem. No pool, service at hotel. Nice manager, but building run down p
Stayed 2 nights in Feb 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
As some of the reviews say is in under renovation, luckily our room was one of the renovated ones. It was clean and spacious. The only thing was the the outside of the Motel and the common areas were ran down.