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Marsden Stay Rotorua

3.0 star property
Hotel with free parking, near Polynesian Spa

Photo gallery for Marsden Stay Rotorua

Superior Two Queen Room
Reception
42-inch Smart TV with digital channels
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$154
includes taxes & fees
7 Nov - 8 Nov

Explore the area

View map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room

Superior Two Queen Room

8.0 out of 10
Very good
(41 reviews)

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Digital channels
Desk chair
Wardrobe
Desk
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Digital channels
Desk chair
Wardrobe
Desk
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Digital channels
Desk chair
Wardrobe
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Smart TV
2 bedrooms
Hairdryer
2 bathrooms
Private bathroom
Digital channels
Desk chair
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Digital channels
Desk chair
Wardrobe
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Rotorua

At Marsden Stay Rotorua you'll be within just a 10-minute stroll of Racing Rotorua and Rotorua Central Mall. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas and luggage storage. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Glenholme hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.6 km
  • Tamaki Maori Village - 13 min walk - 1.1 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 18 min walk - 1.5 km
  • Redwoods Whakarewarewa Forest - 3 min drive - 2.2 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Dak Jib Korean Fried Chicken - ‬13 min walk
  • ‪Lotus Cafe & Bakery - ‬12 min walk
  • ‪Chicking - ‬11 min walk

About this property

Marsden Stay Rotorua

Hotel with free parking, near Polynesian Spa
Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

  • 56 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Exterior
Rotorua Thermal Holiday Park
  • Pool
  • Parking included
  • Tennis court
  • Game room
4.3 out of 5, Excellent, 477 reviews
The price is AU$82
includes taxes & fees
23 Nov - 24 Nov
Rotorua Thermal Holiday Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Marsden Stay Rotorua?

Marsden Stay Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marsden Stay Rotorua?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Marsden Stay Rotorua on 7 Nov 2025 start from AU$121.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marsden Stay Rotorua?

Yep, Marsden Stay Rotorua has a free self car park.

Is there a free airport shuttle available at Marsden Stay Rotorua?

No, Marsden Stay Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at Marsden Stay Rotorua?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marsden Stay Rotorua?

No, pets are not allowed.

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 277 reviews
Rating 8 - Good. 93 out of 277 reviews
Rating 6 - Okay. 64 out of 277 reviews
Rating 4 - Poor. 24 out of 277 reviews
Rating 2 - Terrible. 14 out of 277 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ramprashanth

Travelled with family and small children
Bathrooms, shink at bathroom and bath shower area need to clean properly other than that stay was really good, clean and tidy, staff was nice.
Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area to park. Quiet
Stayed 2 nights in Oct 2025

8/10 Good

Zalene

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location close to shops. Property itself needs upgrading no pool no restaurant little disappointed about that. Room was good just not much options on tv no movie channels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Staff & service, amenities
Overall an awesome facility, The staff were friendly and welcoming
Stayed 4 nights in Sep 2025

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Enjoyed the venue
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean other than a stain on the duvet.
Stayed 1 night in Sep 2025

10/10 Excellent

Beaudene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jodi

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Cushla

Stayed 2 nights in Aug 2025

6/10 Okay

Barbara

Good value for price
Stayed 1 night in Aug 2025

10/10 Excellent

Kirston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rohit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service hotel Marsden stay rotorua excellent service clean and good place
Stayed 1 night in Jul 2025

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kirston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here before for work and its, really convenient. This time the room I got was way better, even though my first room was new and nice. This room I had a bigger bathroom and shower I could get under. will be staying here more for work
Stayed 1 night in Jul 2025

2/10 Terrible

Elvin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The walls were not sound proof. Bunch of kids running around and their parents talking loudly at night made it hard to sleep.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dragana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient,clean,spacious & awesome staff. Very pleasant stay & will highly recommend.
Stayed 1 night in Jul 2025

4/10 Poor

Scotty

Disliked: Property conditions & facilities
Looked forward to a 'nice' stay away, only to find out that the restaurant was closed for renovations, and the swimming pool was also closed!, disappointing as both these were a factor to booking this accommodation. The heater didn't work in our room in the first night (which outside temp was 1degree!), this did get fixed however once mentioned. Also the room was not serviced for the 3 day duration that we stayed!.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shanei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay at the Marsden. Our room was really comfortable and the location was super convenient.
Stayed 2 nights in Jul 2025

6/10 Okay

Janie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirston

Liked: Cleanliness, staff & service, property conditions & facilities
I was staying here for work we needed something affordable clean and comfortable and met all those simple needs for work accommodation. I was blown away with my, welcome at the reception he was very polite and super helpful and very professional. His attention to detail and knowledge really stood out Prinesh I hope that was right. My man.
Stayed 2 nights in Jul 2025

8/10 Good

Janine

Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great Location.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness
The Marsden Stay Rotorua was clean and tidy and cost effective for our stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Azalea

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Horrible parking , cars kept blocking or car in and we only got 1 teaspoon and no bowls?
Stayed 1 night in Jul 2025